HOTEL WITH

Great location, very similar to an apartment I stayed in before, and good value for money. There's a convenience store downstairs, which is handy for buying water and snacks. You can also take your own trash down to dispose of it. The washing machine has a drying function, and there's a microwave too, which is very convenient. Just remember to bring your own toiletries and disposable slippers, as these aren't usually provided in Korea.

In my understanding, this 'hotel' is actually a guesthouse, but I found it listed as a hotel. The price is very affordable, and considering that, the facilities and cleanliness are acceptable. However, the service is non-existent. Two days before check-in, I received an email with eight exclamation marks, demanding that I contact them on KakaoTalk 'right now!!' But that was just their demand of me. I messaged them with no reply. I called with no one answering. Eventually, I had to get Trip.com customer service involved, and even funnier, customer service couldn't reach them either. The contact method they provided to Trip.com was also KakaoTalk. It wasn't until I told customer service I wanted to cancel that they instantly refused. I know that guesthouses usually provide accurate check-in information only one day in advance. But I did what you asked, and you should at least tell me that you've received my reply and when I can expect the specific check-in details. Isn't that basic? Extremely disappointed 😡. Although I eventually checked in without issues, my mood was already ruined. Also, a quick reminder: make sure to read the important notices carefully (they have quite a few demands).