I smelled cigarette smoke in the bathroom (not a stale smell, but the smell of freshly smoked tobacco), so I called immediately and asked to change rooms.
They told me they could change my room, but since I was staying consecutive nights, the room would be different for the first and second nights.
What on earth does that mean?? Does that mean the person arriving tomorrow can choose the room number?? Please tell me the website so I can make a reservation.
And why didn't you check for the cigarette smell? If it's going to be like this, everyone in the hotel would just smoke. They don't even impose fines.
In the room they switched me to, the desk hadn't been cleaned up of snack crumbs at all.
I had such a good experience staying here three years ago that I strongly recommended it for this trip with my friends, but there's no end to the incidents and problems in the three rooms...
Ugh, seriously, it's embarrassing.
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