The room's cleanliness was okay. On the 25th, when I arrived from Seoul by high-speed rail, I realized how far it was from Seoul Station. It was raining that day, and I wanted to cancel and book a hotel closer to Seoul Station. My head was wet from the rain, and I didn't want to take an hour-long subway ride to Haeundae. The hotel wouldn't let me cancel. I called Trip.com several times, and they kept talking about the 'contractual spirit' of international hotels. How can they do business like this? Plus, check-out was at 10 AM the next morning, and they'd charge 11,000 KRW for a late check-out. In China, I can get a 5-star hotel and check out at 2 PM. All I can say is... Korea is an Asian country, so why do they do business without treating customers like gods? The reason for the bad review is the poor soundproofing. At night, I could hear guests checking in late, getting in and out of the elevator, speaking English, Korean, and Japanese. It was really annoying.
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