To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.1
Service4.4
Cleanliness4.4
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All reviews(111)
Positive reviews(103)
Reviews with photos/video(34)
Awesome rooms(34)
Convenient location(18)
Nice sea view(17)
Close to beach(17)
Perfect for business trips(11)
Large rooms(8)
Great value for money(7)
Convenient parking(7)
Negative reviews(8)
Liupinlan
Deluxe Twin Room
Stayed in Dec 2024
Couples
1 review
4.5/5
Great
Posted on Jan 20, 2025
Good experienceย
Good location
But I donโt know why I have cancelled one room but the waiter told me that I have two rooms.
Response from Property: Thank you very much for staying at the Sunset Hotel and for taking the time to share your valuable review. Your advice will help the hotel a lot and will improve us further. First of all, thank you very much for your sincere advice. We are looking forward to being able to welcome you back on your return visit to Busan. We truly value your opinion as we are always aiming for your satisfaction. We hope to see you again soon in Haeundae, Busan. Have a great day. Best regards, Sunset Hotel Team
xtyn
Standard Double(City View)
Stayed in Nov 2024
Couples
2 review
4.2/5
Very Good
Posted on Dec 22, 2024
Sunset Hotel is conveniently located near plenty of restaurants and just a short walk to Haeundae Beach, making it an excellent choice for those looking to enjoy the local area. However, itโs a bit far from the city center and Busan Station, so travelers should plan for longer travel times if they want to explore those areas.
The rooms are very spacious, but they could use some improvements in cleanliness and appear somewhat dated. For travelers with a lot of luggage or XL suitcases, I recommend booking a transfer service for added convenience, as navigating crowded subway stations can be challenging.
Overall, the location is perfect for those prioritizing access to Haeundae Beach and nearby dining options!
Response from Property: Thank you very much for staying at the Sunset Business Hotel and for taking the time to share your valuable review. Your advice will help the hotel a lot and will improve us further. First of all, thank you very much for your sincere advice. We are looking forward to being able to welcome you back on your return visit to Busan. We truly value your opinion as we are always aiming for your satisfaction. We hope to see you again soon in Haeundae, Busan. Have a great day. Best regards, Sunset Hotel Team
-Jay-
Standard Double(City View)
Stayed in Nov 2024
Travel with friends
10 review
4.5/5
Great
Posted on Dec 29, 2024
It was a very pleasant stay at Sunset Hotel. The location is very close to Heundae Beach.
Response from Property: Thank you very much for staying at the Sunset Business Hotel and for taking the time to share your valuable review. Your advice will help the hotel a lot and will improve us further. First of all, thank you very much for your sincere advice. We are looking forward to being able to welcome you back on your return visit to Busan. We truly value your opinion as we are always aiming for your satisfaction. We hope to see you again soon in Haeundae, Busan. Have a great day. Best regards, Sunset Hotel Team
Jaik
Deluxe Double
Stayed in Oct 2024
Couples
9 review
3.7/5
Posted on Jan 19, 2025
Hotel is old. The beach view from our room was partial. Location is good with plentiful of eating places around.
Response from Property: Thank you very much for staying at the Sunset Hotel and for taking the time to share your valuable review. Your advice will help the hotel a lot and will improve us further. First of all, thank you very much for your sincere advice. We are looking forward to being able to welcome you back on your return visit to Busan. We truly value your opinion as we are always aiming for your satisfaction. We hope to see you again soon in Haeundae, Busan. Have a great day. Best regards, Sunset Hotel Team
Bella Nabilah lee
Deluxe Double
Stayed in Sep 2024
Couples
2 review
4.0/5
Very Good
Posted on Nov 8, 2024
Very strategic location. 3min away from haeundae beach and sea aquarium. Lively night life. Lots of dining options. But for muslim travelers theres 3 to 4 halal food options along the hotel stretch. Pack some ration meals if u plan to stay longer as u might get bored with the same halal food. Hotel bed and amenities is ok. Small room but budget wise is better n comfortable. Im able to see the sea from my room. Its amazing.
Response from Property: Thank you very much for using our Sunset Hotel and leaving a review. All of our staff members do their best for each and every guest to make their stay comfortable. Thank you again for your review and rating, and we will always do our best. Thank you.
Guest User
Deluxe Double
Stayed in Jan 2025
Couples
2 review
4.5/5
Great
Posted on Feb 16, 2025
We stayed here just for the weekend and location was amazing. I got to go to all the spots on my itinerary in just 2 days, and all by walking. Hotel staff had good customer service and when we checked out, hotel staff helped us book a taxi ride instantly. Would definitely come back to stay.
Only thing I could critique, is that there wasnโt any hot water working in the main bathtub area.
Response from Property: Thank you very much for staying at the Sunset Business Hotel and for taking the time to share your valuable review. Your advice will help the hotel a lot and will improve us further. First of all, thank you very much for your sincere advice. We are looking forward to being able to welcome you back on your return visit to Busan. We truly value your opinion as we are always aiming for your satisfaction. We hope to see you again soon in Haeundae, Busan. Have a great day. Best regards, Sunset Hotel Team
Bearcat010
Deluxe Family Room
Stayed in Nov 2024
Family
14 review
3.7/5
Posted on Jan 2, 2025
Pros:
It's one of my favorite places to stay in whenever I head to Busan.
- great access to shopping and food and the beach
- rooms are always nice
- great sea view
Cons:
There is no medical exemption to policy should you are unable to continue the trip due to illnesses (even WITH PROOF). There wasn't even a choice to reschedule to a later date, so I felt like I got the short hand on this one.
Thanks Trip for lending an alternative help on this one ๐๐ฝ
Response from Property: We would like to express our deepest gratitude to the customer for staying at the Sunset Hotel. Regarding the reservation cancellation policy, we are inevitably strict about the free cancellation policy three days in advance because we cannot match each customer's situation.Please understand this.I'm looking forward to visiting you again someday.Happy New Year
Guest User
Family Queen Twin Room
Stayed in Apr 2024
Couples
9 review
5.0/5
Outstanding
Posted on May 19, 2024
Hotel location, view, room accommodations, and breakfast was outstanding. The staff was very friendly and free parking. I will definitely stay at this hotel and recommend it to friends.
Response from Property: Thank you very much for staying at the Sunset Business Hotel and for taking the time to share your valuable review. Your advice will help the hotel a lot and will improve us further. First of all, thank you very much for your sincere advice. We are looking forward to being able to welcome you back on your return visit to Busan. We truly value your opinion as we are always aiming for your satisfaction. We hope to see you again soon in Haeundae, Busan. Have a great day. Best regards, Sunset Hotel Team
Kristรญna Aschenbrennerova
Deluxe Double
Stayed in Sep 2024
Business travellers
12 review
4.5/5
Great
Posted on Oct 25, 2024
I've only spent 2 nights but was happy with the room, its disposition, size, window size, and mattress. The stay was for a business trip, so I haven't really enjoyed the room or the hotel's amenities. Yet I can say it was perfect for what I needed from it.
My booking didn't include breakfast, so I can't be of help there.
Response from Property: Thank you very much for using our Sunset Hotel and for leaving a review. We are doing our best to ensure a comfortable stay for each and every guest. Once again, thank you for your review and rating, and we will always do our best. Thank you.
Lijan
Deluxe Double
Stayed in Jun 2024
Couples
1 review
4.0/5
Very Good
Posted on Jul 25, 2024
Amazing stay! Beautiful cozy rooms, and excellent service. Great and fantastic amenities . Highly recommend for a relaxing retreat!
Response from Property: Thank you very much for staying at the Sunset Hotel.The reviews you left behind are very helpful to us. Next time, I will try harder to get a perfect score of 5.Thank you
N.shrestha
Deluxe Family Room
Stayed in Nov 2024
Travel with friends
2 review
3.7/5
Posted on Jan 1, 2025
Great location. Walk in distance from beach.
Response from Property: Thank you very much for your stay and review.I hope you are always be happy,~~~
VictoriaTs
Deluxe Family Room
Stayed in Apr 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Aug 2, 2024
We enjoyed our stay at this hotel. The location is great, rooms are clean and beds are comfortable
Response from Property: Thank you very much for staying at our Sunset Hotel.Thank you even more for the positive and excellent reviews you have left.I hope you are always happy.Thank you.
Abdullah
Deluxe Double
Stayed in Jun 2024
Couples
1 review
4.2/5
Very Good
Posted on Aug 11, 2024
It was good hotel with good location. We had a wonderful time there.
Response from Property: Dear AbdullahThank you very much for staying at the Sunset Hotel.The positive and excellent reviews you left will be a great help to all of our employees.I hope you are always happy.Thank you.
Jaslinetsk
Deluxe Family Room
Stayed in Aug 2023
Travel with friends
4 review
3.5/5
Posted on Sep 11, 2023
Spacious hotel but abit old. Location is convenient and near the beach.
Response from Property: Respectful Customer Valuable Thank you very much for your stay and review of our hotel. We will carefully review and check the points you pointed out and try to improve them. Once again, thank you very much for your visit and review. Thank you. Sunset Hotel Manager Jang Won-ho Compensation
shweta
Deluxe Double
Stayed in Dec 2023
Couples
1 review
4.5/5
Great
Posted on Jan 7, 2024
The hotel is good. We asked for sea view and we got one. It was an amazing experience. Room was clean and they provided us with 1 drinking bottle free of cost, mini fridge with couple of softdrinks (paid) , hairdryer, bathrobes. Overall it was good.
Response from Property: Thank you very much for staying at Sunset Hotel and leaving such positive reviews. We will always do our best to help our customers stay comfortable.Thank you.