Nampo Ocean 2Heaven Hotel & Spa Reviews

Response from Property: Dear Valued Guest, Our hotel offers a unique and charming harbor view, something that is rare to find in other areas or hotels in Busan. The view is stunning during the day and equally mesmerizing at night, which has been highly praised by our guests. We are conveniently located near many famous attractions, shopping streets, and dining areas around Nampo-dong, all within walking distance. The subway station is just 80 meters away, and there are several bus stops nearby, making public transportation extremely convenient. We believe we are one of the most smart and wonderful choices for travelers exploring Busan. Thank you for leaving such a kind review, and I wish you a Happy New Year. May your time in Busan be precious and unforgettable. We look forward to seeing you again in the future. Best regards, David

Response from Property: Dear Pxyy,Jagalchi Market is the largest seafood market in Korea. Not only does it boast an impressive scale, but it also offers a variety of fish and seafood species that are hard to find elsewhere. It’s a bustling place that attracts the highest number of visitors annually in Busan, according to the city’s foot traffic data. The market is captivating to both Korean and international travelers, showcasing a vibrant atmosphere and rare sights not easily seen outside Korea. Jagalchi Market is famous for its raw seafood like sashimi, as well as for steamed king crabs, lobster, and grilled fish dishes. Many overseas guests also try live octopus (san-nakji) here—it’s fresh and delicious, so if you're visiting the area, we highly recommend giving it a try.Our ocean-view rooms offer a unique perspective you might not find in other parts of Busan. While most hotels in Busan feature beach views, our rooms look eye-level the harbor and a bridge. The view includes Namhang Bridge—one of Busan’s seven major bridges—and directly faces the ocean. During the day, you can watch the boats and harbor activities, while at night, the lights from the bridge and the fishery buildings create a beautiful scene. Unlike other ocean views that might be captivating for a day, our view offers something new each day, making it enjoyable for longer stays.We are the only hotel in the area with a public sauna. Since most of the local attractions, shopping, and dining spots are within walking distance, guests’ legs can get tired. Our large sauna bath can be a great way to relax and recharge, and for an additional fee, guests can experience a Korean-style scrub massage. Currently, we offer free sauna access to guests who book through Trip.com(Ctip.com), so we recommend trying this unique aspect of Korean bathing culture.All our facilities and furnishings are carefully chosen to ensure quality and comfort. Our beds are from Ace Bed, Korea’s leading mattress company, with double-layer mattresses, and our windows and frames are from LG Hausys. We believe that these details make a difference in our guests’ comfort.Thank you so much for your wonderful review. We would be thrilled to welcome you back on your next trip to Busan.Best regards, David

Response from Property: Dear Valued Guest, The bathtub stopper is one of the most challenging aspects to check during room inspections. This is because it may work perfectly fine with a small amount of water but might leak when the tub is filled more. Even late at night, if you contact the front desk, we can resolve the issue within 5-10 minutes. We also have temporary stoppers readily available for immediate use. The bathroom is designed as a wet room, allowing water to drain efficiently through the floor drain. Bathroom slippers are also provided for your convenience. We appreciate your understanding of this aspect of Korean culture. No hotel can claim to be perfect in every way, but we are committed to providing the best service possible within our capacity and continuously striving toward perfection. Thank you for leaving such a wonderful review. Wishing you and your family a happy and healthy New Year filled with joy. Best regards, David

Response from Property: Hello, my guest. The building right next to our hotel is Hana Bank(the official foreign exchange bank in Korea) and ATM. The building other side's next door is CU convenience store that operates 24 hours a day. There are a pharmacies and 2 supermarkets within a 2-minute walk. There are also many restaurants that open in the morning. The only one that is not nearby is the laundry. It takes about 20 minutes on foot. So we opened the hotel and made an additional self-cleaning room about a year later. I would like to install more washing machines and dryers, but the laundry room basically has to have wastewater pipes and water pipes, so that was the only place we could install them realistically. Due to the lack of facilities, we only operate by reservation system, and we always feel sorry for our guests. If there is a new machine of the size that we can add, we plan to add it anytime. And we will pay more attention to cleaning the laundry room you mentioned and make it cleaner. Thank you for your good review. See you next time.

Response from Property: Hello, my guest. The airport and our hotel are accessible by subway and taxi. In fact, the airport limousine bus stop is also about a five-minute walk from the hotel, but it hasn't resumed service yet. Although South Korea is officially out of the Covid pandemic, it hasn't fully recovered its pre-pandemic international tourism numbers yet, and we expect to see limousine buses passing through the neighborhood again in the second half of '24 or '25. Since most of our guests have been traveling from overseas since last year, we can't wait to add more transportation options for our guests to choose from. If you have a large group or a lot of luggage, we can also arrange for a jumbo taxi, just be sure to contact the front desk at least a day in advance if you need one. Thank you for your great review. We hope you had a wonderful trip to Busan with us, and we look forward to welcoming you back next time.

Response from Property: Hello, my guest. Some guests completely plan their itinerary when traveling, but there are many who only plan large destinations and plan rough schedules. When we ask guests, "What are you going to do today?" when they check-in, we hear unexpectedly many answers, "No plans, we're just going to look around." And there is bound to be a difference between what tourists know abroad and what we know living locally. We are helping guests come up with better schedules. In fact, this is a service you can receive by contacting the concierge of a four- or five-star hotel. But most guests usually don't use it. In particular, it's usually hard to ask them to check their entire itinerary together. That's why we provide information to guests first as much as possible. If you are familiar with this area, or have a perfect plan, you are welcome to pass. However, our information will be very helpful most of the time. Thank you for your good reviews. Please enjoy your wonderful trip to Busan with us next time again.

Response from Property: Hello, my guest. You've stayed in a double room with a balcony at our hotel. This is our signature room, where guests have a great view of the harbor from the balcony, the room, and even the bathroom. It's always a shame that the pictures of our ocean view rooms don't look as pretty as they are in real life, because they don't have the unobstructed view of the beach that they seem to have at first glance, but our ocean view is really pretty at night too, with the lights of the bridges and fishing boats, whereas a typical ocean view doesn't show anything at night. Also, some unscrupulous hotels have ocean view rooms and you can barely see the ocean, or you have to stick your head out the window to see it, whereas our ocean view rooms are right in front of you when you open the room door. So I think all of our guests who have ocean view rooms have been very happy with them. Thank you for the great review and the great photos. Please come back again next time you want to see our ocean view at night.

Response from Property: Dear My Guest. Jagalchi Market is the largest seafood market in Korea. It also has the largest variety of seafood to see and buy. Some people know the Jagalchi Market building as Jagalchi Market. Yes, that's correct, but Jagalchi Market actually refers to the entire area. When we travel abroad, we tend to travel to more modernized places, and we're more likely to go to a supermarket or a department store than a traditional market, but the markets in this area are safe, hygienic, and sell fresh goods. Jagalchi Market in particular is a very large and popular tourist destination in its own right, which is hard to find elsewhere in Korea. We want our guests to experience this wonderful experience. We know that security and hygiene aren't the only things tourists worry about. We are recommending some of our favorite, trusted, and good restaurants. We hope you enjoy all the experiences you have planned in Busan, and thank you for the great review.

Response from Property: Hello, my guest. In Korea, there are many smartphone apps that are only available in Korea. For example, ordering food delivery and hailing a taxi. These apps are only available in Korean, or you need to have a Korean phone number or a Korean account to use them. This can often be inconvenient for foreign guests. If you want to hail a taxi or order food delivery, please ask us for help. If you want to take a taxi to several tourist spots in one day, please ask us for help in advance. We will write down your destination in Korean so you can show it to other taxi drivers. Please regard us as your friends in Busan and ask us for help. We are always happy to oblige. Thank you very much for the nice review and we will definitely see you again next time.

Response from Property: Hello, my guest.Like other Koreans my age, I learned English for six years in school, but I'm not a fluent English speaker. In particular, language is alive with the times, so new expressions arise every time. So I sometimes learn expressions that I didn't know from the reviews that the guests left. I learned the word "tapping out" for the first time, and I think I can use it in the future.Our hotel is within a 30-second walk from the subway exit, but first-time guests will be able to come within five minutes at the latest after "tapping out". The good location of the hotel can saves guests time that is a more valuable than money. We hope that our hotel customers will see more places and travel for a longer time with the saved time. Thank you so much for leaving a good review.

Response from Property: Hello, my guest. A guest who checked in yesterday got food poisoning after eating oysters from a street vendor in Myeongdong, Seoul a few days ago, so he had to extend his Seoul itinerary. The fact is that uncooked seafood (sashimi, oysters, etc.) is an irreplaceable delicacy for those who love it, but it must also be fresh and safe. Eating such food from street stalls is not recommended. Near our hotel is Jagalchi Market, the largest seafood market in Korea. You can taste the widest variety of fresh seafood at an inexpensive price. For guests who love seafood, we are the best hotel. We also have a large bathtub in every room and a public seawater sauna facility inside the same building. You can use the bathtub in the privacy of your room, or you can soak in the seawater in the large public sauna. Our hotel's bathtub and public sauna facilities allow guests to stay fit and healthy, so they can enjoy a longer, higher quality trip. Enjoy a better trip to Busan with us. Thank you for leaving such a nice review. We wish you a happy new year.

Response from Property: Dear Guest. Nowadays, there are a lot of posts on YouTube and blogs about travel destinations and courses, and I often look for them to introduce our guests to new places, but sometimes there is a lot of misinformation. For example, after visiting Gamcheon Cultural Village, I saw a blog or YouTube video introducing courses such as visiting Yonggungsa Temple, visiting Jagalchi Market, and riding the Skyline Capsule. If you actually travel this way, you will spend a lot of unnecessary time on the road, so we also recommend good restaurants nearby and routes that suit your destination, but we are just trying to help you have a better trip, so you can use our information or stick to your original plan.We're glad you enjoyed your stay and thank you for leaving such a great review.

Response from Property: Dear Guest. My hobby is scuba diving, so when I go on a personal vacation, I usually go to Cebu, Philippines. There are many scuba diving spots in the Philippines, but there are only night flights from Busan to Cebu, so I usually stay at a hotel in Cebu for one night. As a result, I always go to the same hotel. The security guard always greets guests with a smile, so when I go to that hotel, I always think of his smile and look forward to it. Traveling is about seeing new places and having new experiences, but it's also about seeing familiar faces. I hope that our hotel will also be the face that guests who visit Busan will miss and welcome. Thank you for the great review and we hope to see you again next time.