Best Business Hotels in Vina del Mar

It’s a good idea to visit the Sheraton in Viña! Outside the window is Viña's famous Waffle Castle. The V balcony is perfect for watching the sunrise and sunset, and the view is very good! The hotel's service is very good and responsive to all requests. Self-driving parking is also very convenient. The breakfast category is quite complete and the ingredients are relatively healthy. In addition, special praise should be given to the hotel's swimming pool. The water temperature and indoor temperature are very suitable. The hotel also provides everyone with heated towels. It can be seen that they are very attentive to the service!

At check in, I specifically asked if the room was nice and quiet and was assured that it was,,,which was a complete fabrication (sometimes between 2:30 am and 5:00 am it was, but not really). Problem continues as the hotel was no more than 50% full and yet I was given Room 201, corner at the stoplights (3 different ones),,,so the noise was incredibly LOUD.....every 30 seconds as the cars, buses, trucks all sped away from the light. On the second morning, I was approached by the hotel general manager who inquired how my stay was-I answered ”noisy and very dusty”-he inquired with concern ”which room”...I said #201. The GM simply turned his head...and walked away avoiding all eye contact for the next 4 days. No attempt to recognize or offer any solution...just go away. When asked by Best Western, I gave this same review....and the hotel (guillermo zuñiga gatica/Operaciones/ Best Western Marina Del Rey) responded and basically said.....oh...come back and try again. FIND A REAL HOTEL!!! I do want to share that the restaurant staff was all very pleasant, polite and professional and any would do gusts well as the next general manager.