Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Apr 13, 2026
Yanwobing
Facilities: Everything, from the inside out, feels brand new. The layout is well-designed and controls are easy to use. The bathroom is spacious with a great wet/dry separation.
Environment: It's very close to Harbin Station, less than a 10-minute walk away, and bus route 118 runs over the bridge nearby. There's also a small convenience store right next to the hotel, which is super handy. The soundproofing is excellent too, it's very quiet! Parking isn't very convenient though, so drivers should take note.
Service: The front desk staff are all very professional, polite, warm, and attentive, without being overbearing – absolutely lovely!
Cleanliness: It's genuinely, genuinely clean; a very comfortable stay.
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Price per night from:£18
Posted on May 23, 2026
Guest UserThe Grand Mercure Harbin Sophia Church is well-equipped and spotlessly clean. The breakfast was fantastic! The hotel's location is super convenient, and the rooms are really comfortable. It's an excellent choice for business travelers and families on vacation. Thumbs up for the great service! I highly recommend staying here!
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Price per night from:£43
Posted on Jun 10, 2026
Haiyan·SeasaltI've transited through Harbin multiple times, and this time I chose a new hotel to stay at, which offered a much better experience. They provide free shuttle service every half hour, allowing for flexible arrival times. The room was also more spacious, clean, and hygienic. The best part is that since the area near the airport is quite desolate and ordering food can be inconvenient, the front desk offers meal service until 9 PM, and the prices are very reasonable. Compared to other options, this place definitely has an advantage; it offers great value for money!
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Price per night from:£15
Posted on Feb 25, 2026
Zhalewanchuandao
The hotel's decor style is very new and different from the older Holiday Inn Express, perhaps they've updated their product line. The front desk lady quietly upgraded our room type, and the room was very characteristic of Northeast China, haha. It's spacious and very clean, with not a single water stain on the faucets or showerhead, which made my OCD very happy. It's a shame we had to switch hotels later to go elsewhere, otherwise, I would have definitely stayed here longer. Breakfast was also very rich. Thumbs up!
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Price per night from:£32
Posted on Aug 17, 2026|Crown Superior Room
Guest User
The hotel room was spacious and came with a bathtub, but the location isn't particularly close to Central Street. However, it's very quiet here, and the front desk and cleaning staff were very friendly. The parking is free, but there are limited and small spaces. Every time I returned to the hotel late at night, finding a parking spot felt like taking a driving test. I hope the hotel can design more parking spaces next time so guests don't have to squeeze in and maneuver so much.
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Price per night from:£38
Posted on Aug 1, 2026|Superior Smart Room (Double Bed)
Guest UserEverything was perfect! The hotel is in a great location just next to the pedestrian street with many shops and street shows. The staff was amazing and happy to answer questions and help. The furniture in the room was new, very clean; the only thing was missing was a room fridge, so if it’s important to you, choose a different place to stay. Overall, great stay and we’re happy to come back!
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Price per night from:£25
Posted on Jul 7, 2026
Guest UserThe room was spacious and offered excellent value for money, much better than many similarly priced hotels downtown. I chose to stay near the airport because I had an early morning flight and didn't want the hassle of traveling from the city so early. The hotel provided a shuttle service and it's not far from the airport. I'll definitely stay here again if I have another early flight.
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Price per night from:£15
Posted on Dec 11, 2025|Comfy Queen Room
Guest UserThe room environment was great, clean and well-equipped. It's very close to the train station, subway, Songlei, and Yuan Da shopping centers. The service was excellent, and they even upgraded my room. This is always my top choice when I come to Harbin, and the price is very reasonable.
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Price per night from:£17
Posted on Sep 3, 2025|Business Queen Room
Guest UserThe room was spotless, and the front desk lady was incredibly polite and helpful, always quick to answer any questions I had. The whole room is smart-enabled, and it's super close to both the commercial district and the subway station, which is really convenient.
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Price per night from:£12
Posted on Aug 11, 2026|Superior Room (2 Beds)
Anonymous User
This hotel is located in the Central Street business district, making it convenient for shopping. It has five floors, but the building is quite old, and in my opinion, it doesn't quite meet a five-diamond standard.
First, the pros: The rooms in Block A are spacious and well-renovated. The hotel was proactive in addressing issues, and the service attitude was good. The location is convenient, being just over 500 meters from Central Street and the Songhua River, so it's not too far. Taxis are readily available, and there are plenty of dining options nearby.
Now for the cons: The cleanliness wasn't great; I found hair in the corners of the floor after checking in. The facilities also weren't up to par; for example, the hairdryer was broken, and each room seemed to have a different brand of hairdryer. The electric kettle was hot to the touch, and the hot water temperature for showering during the day wasn't high. The restaurant had limited variety, and the food quality was average. There's basically no view from the window.
Finally, a major complaint: If you've booked a room in Block B, I'd recommend not staying there. The room decor is cheap, and the view from the window is terrible, mostly power lines. Block B is separated from Block A by a central garden, and the breakfast restaurant is in Block A.
Overall, I was satisfied with the hotel and Trip.com's service, as issues were actively coordinated and resolved immediately. However, I was quite dissatisfied with the hotel stay itself. I booked based on Trip.com's five-diamond rating, choosing to trust the platform, but the actual experience was significantly different from a five-diamond standard. I suggest the platform strictly vet hotels to prevent inflated reviews from affecting ratings and misleading consumers. This is a genuine stay and an objective review, hoping to help other consumers and encourage the hotel to improve its hardware facilities and operate based on real quality.
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Price per night from:£32