Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jul 23, 2025
svpenal
A fantastic experience! The supermarket and laundromat are within walking distance, and the breakfast service was excellent. Breakfast included my favorite German and European pickles, scrambled eggs, boiled eggs, crispy fried bacon, various honeys, a wide selection of breads, four types of yogurt, and a variety of fruits to add to the yogurt, as well as fresh fruit. There were also many unique juice options, and iced and sparkling water choices. A quick greeting from the staff allows you to bring your own coffee or hot tea to the smoking area outside (but remember to return empty cups to the restaurant).
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Price per night from:£76
Posted on Mar 14, 2026|Standard Double Room with Sofa
Sh€ri€Nice and friendly staff who provide service that lives up to the high standard expected from Novotel. They were welcoming, helpful, and attentive throughout the stay, making the overall experience very pleasant. The hotel is well situated in a public transportation hub, offering easy access to many tourist attractions, which makes it a convenient base for exploring the city. The combination of a great location and excellent service made the stay comfortable and enjoyable.
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Price per night from:£74
Posted on Jan 22, 2026|Standard Room
Anonymous UserThe hotel location is great, just a 5-minute walk from the Hamburg Airport departure level. The room was spacious and the bed was comfortable. I was charged an extra 25 euros for early check-in (2 hours prior). The front desk staff accidentally charged me for the room twice, but after Ctrip intervened, the duplicate charge was refunded a few days later. Overall, I'm quite satisfied.
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Price per night from:£144
Posted on Sep 15, 2025
Anonymous User
My stay at the Crowne Plaza Hamburg - City Alster was absolutely superb. From the moment I arrived, the elegant and professional atmosphere was noticeable.
The room was spacious and beautifully appointed, with a incredibly comfortable bed and a fantastic view. The location is also ideal for both enjoying the beautiful Alster lake and accessing the city center.
It’s the attentive service and premium amenities that set this hotel apart. I felt thoroughly pampered and would not hesitate to return for another luxurious stay.
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Price per night from:£70
Posted on Feb 27, 2026
Guest User
Overall the rooms are spacious, clean, and comfortable. Two points worth noting that guests should be aware of:
1. The curtain pocket (the part at the top that hides the curtain rail) is not deep enough, so plenty of light comes in around it. For people use to full blackout in bedrooms, this may be disturbing - especially when the sun rises in the morning.
2. As noted in some other reviews, the pillows are EXTREMELY low density. They are so low density, that there is close to zero support once lying on them and the weight of your head has compressed the filling (down I think). I fortunately brought my own pillow, however if I had not, this review score would be much lower as it would have made it difficult for me to sleep the pillows are so unusually soft/airy.
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Price per night from:£99
Posted on Feb 11, 2026
Guest User
Great hotel in the best location in Hamburg. Very friendly staff. Rooms are top. Parking in deep garage is ideal (although not cheap). In the breakfast room there is even a kids playground. Very recommended!!
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Price per night from:£91
Posted on May 3, 2026
Guest User
Super convenient, whether you're heading to the airport or the city center, it's just a three-minute walk to the S-Bahn. Amazingly, there are three decent-sized supermarkets within 100 meters. For food, Arabian BBQ is the main option (and it's delicious), but there's also an Asian buffet nearby that's around €20 for lunch and €30 for dinner. If you're into fitness, TRU Fitness is close by, and a day pass is only €10, which is a great deal. The hotel doesn't have a water dispenser, and you only get one large complimentary bottle of water, but the front desk said the tap water is drinkable. Conclusion: I'd definitely stay here again next time I'm in Hamburg.
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Price per night from:£48
Posted on Feb 12, 2026|Twin Room
Anonymous UserGreat stay — second time and still amazing
I had another wonderful stay at the Hampton by Hilton in Hamburg — this was actually my second time here. The first time I stayed with my mother, and this time with my fiancée, and both experiences have been consistently great.
The service is excellent. The staff are always smiling, very kind, and extremely polite, which really makes you feel welcome from the moment you arrive. Everything about the hotel feels lovely and well taken care of.
The gym is nice and well-equipped, perfect if you want to keep up your routine while traveling. Breakfast is amazing — plenty of options and everything fresh and tasty, definitely one of the highlights of the stay.
The location is also fantastic. It’s close to public transport (there’s a tram stop nearby), making it easy to get around the city. There’s also a great falafel/döner spot close by if you’re looking for a late-night snack, which was a fun bonus. Plus, it’s very close to Westfield, where you can enjoy the scenery and find lots of nice restaurants and shops.
Overall, an amazing stay once again. Thank you to the whole team — I’ll definitely be back.
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Price per night from:£89
Posted on Apr 7, 2026
Tilo Bormann
This was our second time at the Intercity Hotel, because of the great price and super convenient location directly opposite the main train station with S/U-Bahn and bus lines 👍🏼.
The breakfast room is a bit dated, but the staff were friendly and the breakfast was reasonably varied.
Unfortunately, as in every hotel, the bathroom lighting was a disaster and the bathroom itself was very small. And of course, the parking fees of €25 per day… which seems to be the norm in all hotels now.
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Price per night from:£73
Posted on Dec 28, 2025
Diver Mikel
Nice hotel not far away from the Harbour attractions of Hamburg. The hotel staff was very kind and upon my request changed our room because of a bad odor from the restroom. The breakfast is pretty good with lots of choices. The hotel has an underground parking lot which is 30 euros for visitors and 20 euros for guests, still pretty expensive considering the hotel costs of about a hundred euros per night. But in general a good hotel experience. One bonus is the free drinks of the room bar, including two beers!
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Price per night from:£78