Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Aug 14, 2026|Superior King Room
Guest UserI stayed here because I had an early flight at around 6 AM. The front desk is open 24 hours, so checking out at 3:30 AM was not a problem at all! The staff at the front desk were also very kind. I'd love to stay here again if I have the chance!
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Price per night from:£106
Posted on Jun 29, 2026
Guest UserService is excellent! I absolutely love the idea of shuttle bus service as it is slightly away from the central area. The front desk arranged my luggage to be placed in the room upon my arrival. The room itself is clean and tidy. They play harp, and give away free cotton candy in the afternoon. I made two seperate bookings and enjoyed both room style.
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Price per night from:£80
Posted on Jun 9, 2026
Guest UserWe checked in late in the night. We needed an extra bed in our room and Front desk did not say no even though Hoise keeping was not available. 10 stars to the hospitality! Rooms were big enough, hotel within walking distance to Sky tower. All in all everything was superb!
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Price per night from:£159
Posted on Jun 4, 2026
Yike98Facilities: The facilities are quite new, and the lobby feels very spacious. The bathroom is huge and even has a bathtub, perfect for a relaxing soak to relieve fatigue.
Cleanliness: The room and even the hallway railings felt dust-free, which was great.
Environment: The environment is comfortable, and there's even a swimming pool.
Service: Excellent service. They proactively helped carry my luggage to the room. Parking was also convenient.
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Price per night from:£82
Posted on Aug 24, 2026|Standard King Room
Guest UserThis hotel near the airport is very convenient for connecting to early morning domestic flights the day after flying into Auckland. I saw comments saying you can take the yellow bus, but if there are two or more people, ride-sharing services like Didi or Uber are actually cheaper – we chose Uber.
Although our room was quite far away, it was very spacious, and the hotel facilities were excellent. There's a paid laundry room with washers and dryers. To my surprise, the fitness facilities were incredibly comprehensive, almost like a standard gym – too bad we arrived too late to use them. Also, if you need drinking water, you have to get it yourself from the hotel's restaurant, and it's free!
Breakfast was average, but better than nothing! If I come back, I'd still choose this hotel for a layover.
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Price per night from:£58
Posted on Feb 22, 2026
Xiaotuzidekuailetiantang
This hotel is located slightly north of Auckland city center and is an apartment-style hotel with relatively complete facilities. The rooms are equipped with a washing machine, microwave, oven, and electric stove, suitable for multi-day stays or those who want to save money and cook their own meals. The overall facilities are new and the conditions are good.
However, please pay special attention to the following points during check-in, sharing my own experiences to prevent future guests from encountering the same problems:
1️⃣ Purchase a SIM card that allows international calls and internet access.
2️⃣ Complete check-in in advance.
3️⃣ Fill in all names completely.
4️⃣ Save the hotel's backup email address.
Specifically, here are some points:
1️⃣ The front desk is not open 24 hours.
The hotel is unattended outside of working hours (such as at night). When I arrived at 6:30 pm, the front desk was already closed, and I could only contact staff through the contact number (international long-distance) left on the door. Therefore, it is recommended to confirm your arrival time in advance and try to arrive during working hours.
2️⃣ Online check-in must be completed in advance. The hotel will send an email in advance requesting you to fill in your check-in information. Please be sure to fill in the full names of all guests. Even if the names are registered with Ctrip, they won't be found if they aren't entered; only the names registered online will be searchable. I only filled in one guest's name, which caused the staff to be unable to match the order when they called to check in, affecting check-in. They insisted I confirm via email.
3️⃣ It's recommended to prepare a SIM card that can make international calls.
If you arrive outside of working hours, you need to call the phone provided at the entrance to contact staff. After I called myself, I also asked Ctrip for help, but they could only try. In the end, I had to contact the apartment and send the email myself. However, Ctrip was helpful and actively assisted. It's recommended to prepare a SIM card that can make international calls and access the internet for timely communication and email.
4️⃣ Keep an eye on the hotel's backup email address.
If you encounter problems with email communication, try contacting the hotel's booking email address (usually starting with reserve@, which is available on Ctrip). The response will be faster. The staff read me an email address over the phone, which was incorrect.
Overall, the hotel's facilities are good, but the check-in process needs to be prepared and confirmed in advance. We recommend that you complete all online procedures before departure and save the hotel's contact information to avoid affecting check-in when you arrive in the evening.
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Price per night from:£84
Posted on Apr 1, 2026
Guest User
The room was well-equipped, clean, and beautifully decorated with great aesthetic appeal. I heard there's a huge rose garden across the street, but I didn't have time to visit. Overall, it was good value for money. This was my last night in New Zealand, staying in Auckland, and I slept very comfortably. A big plus is its relatively central location and free parking, which I searched for quite a while to find.
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Price per night from:£64
Posted on Jan 15, 2026|Basic Room, Double Bed (with Shared Kitchen)
Guest UserStaying here again after a year, it feels just as familiar and pleasant as before. It's truly a great value-for-money option in Auckland city center. You can walk to the supermarket in less than ten minutes, enjoy the vibrant bar street by the sea, or easily take a ferry from the pier to Devonport for stunning views. Highly recommended.
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Price per night from:£29
Posted on Mar 7, 2026|Two-Bedroom Family Room
YYutravellerWe stayed in a family room, and overall the experience was great, except for the breakfast! It had two rooms with a kitchen, very spacious and comfortable. The front desk staff were also good.
The only downside was the breakfast service. On that day, there were two Korean tour groups, and they were seated before breakfast even officially started. We, as individual guests, were told there were no seats and asked to come back an hour later (breakfast was from 7 to 9 AM, and we arrived promptly at 7 AM). Since we didn't have time to wait an hour, we stood there waiting for a table. Eventually, the first group of over 40 people left, and then the second group of 20 arrived right after! The food wasn't refilled, nor were the paper cups or tea bags. The coffee machine was broken, and there was only one small home-style hot water dispenser, which was clearly insufficient for 50 people. The waiter then brought another electric kettle from somewhere, and when I poured hot water, I saw black flakes – I realized the iron heating element inside was rusty and flaking off... A lot of people had already drunk from it (it was terrifying). In the end, I only ate an apple and drank a cup of tea. There was only one server, nowhere near enough to manage two large tour groups. No one was clearing tables, and the situation for us individual guests was even worse.
Another plus was the free airport shuttle bus. So, apart from the breakfast experience, everything else was very good. Free parking was also available.
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Price per night from:£30
Posted on Aug 29, 2026|Queen Room
Anonymous UserOur overall stay exceeded expectations! The room was clean and tidy, the bedding was soft and comfortable, and the bathroom facilities were complete with stable hot water. The front desk service was warm and efficient; check-in and check-out were very fast. The location is convenient for getting around, and there are plenty of amenities nearby. The common areas were clean and quiet, and the soundproofing was good. It's great value for money, perfect for both travel and short stays. I'll definitely choose this place again next time I'm in town and highly recommend it to everyone.
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Price per night from:£29