The Coal Exchange Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Butetown
The Coal Exchange Hotel
Building Bay, The Exchange, Mount Stuart Square, Butetown, CF10 5FQ
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We Price Match
Amenities
Bar
Restaurant
Wi-Fi in Public AreasFree
Meeting Room
Luggage Storage
Wake-Up Call
24-Hour Front Desk
Express Check-In and Check-Out
All Amenities
Property Description
With a stay at The Coal Exchange Hotel in Cardiff (Butetown), you'll be a 3-minute drive from Cardiff Bay and 7 minutes from Principality Stadium. This hotel is 2.7 mi (4.4 km) from Cardiff Castle and 2.8 mi (4.5 km) from Cardiff University.
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8.3/10
Very GoodRooms where great, staff where very helpful
All 105 Reviews
Surroundings
Airport: Cardiff Airport
(22.1 km)
Train: Bae Caerdydd/Cardiff Bay
(410m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
3
Family Room
3 King bed
Non-smoking
Private Bathroom
Towel
Private Toilet
Hair Conditioner
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3
Presidential Suite
1 King bed
Non-smoking
Private Bathroom
Private Toilet
Hair Conditioner
Shampoo
Check Availability
7
King Room
1 Queen bed or 2 Single bed
Non-smoking
Private Bathroom
Towel
Private Toilet
Hair Conditioner
Check Availability
7
Triple Room
1 Double bed and 1 Single bed
Non-smoking
Private Bathroom
Towel
Private Toilet
Hair Conditioner
Check Availability
7
Quadruple Room
2 King bed
Non-smoking
Private Bathroom
Towel
Private Toilet
Hair Conditioner
Check Availability
3
Double Room
1 Double bed
Non-smoking
Private Bathroom
Towel
Private Toilet
Hair Conditioner
Check Availability
2
Standard King Room
1 King bed or 2 Single bed
Non-smoking
Private Bathroom
Private Toilet
Hair Conditioner
Shampoo
Check Availability
4
Triple Room-Disability Access
1 Single bed and 1 Double bed
Non-smoking
Private Bathroom
Towel
Lower Washstand
Private Toilet
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Guest Reviews
8.3/10
Very Good
105 reviews
Verified Reviews- Cleanliness8.3
- Amenities8.3
- Location8.4
- Service8.4
Average for similar properties in Butetown
AI Summary
The rooms are praised for their comfort, cleanliness, and elegant decor. Guests appreciate the friendly staff and convenient location near attractions. The complimentary breakfast is also highly rated for its variety and quality.
Guest User
February 17, 2025
Room had lots of cobwebs and when using the spa bath, black plastic/dirt came out of the jets. No central heating, stand alone radiators were placed in room.
Sam :)
April 7, 2025
Rooms where great, staff where very helpful
Jyotin
November 13, 2023
I paid for a king bed but got two single mattresses pushed together. No phone in the room to connect with the receptionist. That being said, the food was good and the bar excellent.
Guest User
October 30, 2023
I’m so glad we decided to stay at The Coal Exchange Hotel in Cardiff. I’d been given the very important job of finding a place to stay overnight for my friend’s special birthday. I didn’t really know where to start, so I compared prices of hotels in the area. I was surprised to find that the ‘budget’ hotels Premier Inn and Travelodge were no cheaper than The Coal Exchange for the given dates! I had a look at the photos and reviews and it looked perfect for a special occasion. It was steeped in history with the interior design staying true to the period in which it was built. Originally, as there were five of us, I had booked the sextuplet room. It looked amazing and we were all really excited about staying there. Unfortunately though, due to maintenance work being carried out on that part of the building, we had to change our plans to three double rooms right next to each other. The rooms were beautiful. Floor to ceiling double windows, opulent wallpaper, ornate period furniture and a lovely comfortable centrepiece bed.
The bathrooms had gorgeous jacuzzi baths and stone basins.
The following morning we had a delicious breakfast in Culley’s Restaurant situated inside the Coal Exchange.
The staff here are very friendly and go out of their way to ensure you have the best stay.
Can’t wait to go back.
Guest User
May 28, 2023
It was a great night. Very clean and convenient for anyone visiting Cardiff city. Will recommend the everyone
Services & Amenities
Most Popular Amenities
Bar
Restaurant
Wi-Fi in Public Areas
Free
Meeting Room
Additional charge
Luggage Storage
Wake-Up Call
24-Hour Front Desk
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Front Desk Services
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Wake-Up Call
24-Hour Front Desk
Languages Spoken
English
French
Welsh
Food & Drink
Bar
Room Service
Public Areas
No Smoking in Public Areas
Smoking Area
Elevator
Facilities for Children
Children's Meals Available
Business Services
Meeting Room
Additional charge
Fax/Copying Service
Additional charge
Accessibility
Accessible Rooms Available
Safety & Security
First Aid Services
First-Aid Kit
Smoke Detector
CCTV In Public Areas
Fire Extinguisher
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 11:00
Front desk hours: 24/7
The property will provide check-in details after booking
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots can be added, but extra beds cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 2 years old and under | Extra cot: Free |
Breakfast
TypeContinental, Full English/Irish, Gluten-free, Halal, Vegan, Vegetarian
StyleBuffet, Set menu, Boxed/packaged food
| Age | Fee |
|---|---|
Children 17 years old and under | £6.95 per person |
Adult | Set menu:£12.50 per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Legal Information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description
- Number of Rooms: 55
With a stay at The Coal Exchange Hotel in Cardiff (Butetown), you'll be a 3-minute drive from Cardiff Bay and 7 minutes from Principality Stadium. This hotel is 2.7 mi (4.4 km) from Cardiff Castle and 2.8 mi (4.5 km) from Cardiff University.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.
Stay in one of 55 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.
Stay in one of 55 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.