"Absolutely outstanding stay. The room and all hotel was spotlessly clean. The rooms amenities were very good, ironing board, iron, hairdryer, towelling robes, extra blanket and pillows, fridge, lots of coffee and tea and milk with a coffee pod machine too. Water in fridge. Amazing views from the bedroom AND bathroom. Tv choice was excellent with Netflix etc Could not fault. The breakfast was out of this world!!!!! First class service and food. Loads of choice Will definitely stay there again and ONLY there from now on Thank you to Jane who checked us in. Lovely lady and very helpful indeed."

"Honestly, all the hotels in this small town are close to the attractions, but Crescent really is in the heart of it. The breakfast is good; try to go early to beat the crowd, definitely don't miss it. I found two blonde hairs in the room, but overall, the cleanliness was acceptable. I accidentally pulled the emergency alarm in the bathroom, but no one came to assist for over 8 minutes. I had to go to the front desk myself to ask a staff member to turn it off. If you're traveling with elderly people, please keep this in mind. Also, I highly recommend paying extra to use the spa facilities; otherwise, staying at this hotel wouldn't make much sense, as guests don't have access to the pool. Unfortunately, the Roman-style baths in the basement were under maintenance when I visited, and the indoor baths on the second floor were too stuffy, while the outdoor baths were so windy it gave me a headache."

"Amazing first stay at a YHA property. Wasn’t quite sure what to expect but the welcome was outstanding from whoever the lady was on duty around 8pm. The morning breakfast was excellent and the staff in the morning just as friendly. It was a little noisy at times but nothing we couldn’t deal with and was expected with families staying. A real lovely introduction to hosteling!"

"We booked our stay as we were going to the Opera House on the Friday and decided to make a weekend of it. All of the hotel staff were friendly and helpful. The rooms were spotlessly clean and having heating that worked was a great bonus! The breakfast choice was good - continental was a good range of cereals and yogurts, fruit; wholemeal and white sliced bread and toasters that worked :-) there was a good range of jams and spreads and freshly baked (cold) croissants - these were delicious. The first day I had the full English and my mum had the bacon and cheese oatcake. The food arrived piping hot and was good quality. The second morning we both just had bacon and poached eggs (the eggs were perfect!). On the Sat night we ate in the restaurant and again the service was excellent! I had the steak and ale pie which was delicious and the best pie steak pie I've had in years! My mum had a starter for her main as she wasn't that hungry - she went for the prawn and noodles. It was actually quite substantial. Overall, I would recommend this hotel for the excellent service and location - 10 min walk or a very cheap taxi ride into town or the station. My mum was having trouble walking so we had to get a taxi from the station (and back) and also to and from the Opera House - each journey was just £3.50. I would recommend using AtoZ cars."

"This is my best hotel experience, I was waited on my Vol who bless him tried his best to provide all I needed even gave me tips on how to get around the town. Their breakfast was top notch, was served as if I was at the Ritz’s Hotel. His wife was the chef and my God, she was good l, very large portions. Packed some in a lovey box, see pic and made hot chocolate to go as I was in a hurry for two day. God bless you both🥰🙏 Thanks again, will surely come back❤️🤎"

"The room (No.3) is excellent in its appointment. This has been tastefully modernised. Five stars for the room and its furniture. However… I was warned that weekends can be ‘noisy’ That is putting it mildly. I stayed for Friday night and Saturday night. The room faces onto the busy main road. Bars aroubd pulsed loud music into the wee small hours. It cannot be described as ‘restful’. In fairness I was warned by the owner. Perhaps Sunday night and mid-week nights are better. I would have given 5 stars throughout but have marked down location and amenities to reflect the noise."

"Exactly what I've come ot expect from PI. Good clean, large comfortable room and a plentiful tasty breakfast. I would have preferred to have a bottle of water in the room as the temps were in the 3o's"

"I stayed at the Merchant yard for 2 day I felt the hotel and restaurant had high standards of cleanliness throughout. I also felt the staff were very friendly in particular I would like to say thankyou to Alex, Becky Jo, Laura, Loui and Gordan, for being so attentive nothing was too much trouble for them"

"The room is large, the bed is large, the old house, the elevator can enter three families, stick together, the bedding is cotton, but not high cotton, but it does not cause too thin and soft. The room number logo is chaotic, there are more than 30 rooms in total, and the first floor is actually looking for a long time. The faucet is separated from hot and cold water, there are cracks and watermarks on the wall, and there is rain leakage in the corridor. The atmosphere of the hotel is very good, breakfast is OK."