"Excellent amenities and attention to detail The disabled facilities in the room was excellent so it made the time less stressful for all "

"Arrived eve Dec 25th. We'd booked in advance and asked for a specific room due to family requirements. As can understandably happen, wires were crossed and the room we'd requested hadn't been allocated, and hadn't been cleaned after the last guests. However, Freya who was on reception, went several extra miles by kindly cleaning the room herself, and was genuinely very happy to do so to help us out. Hope Freya can have some recognition for what she did for us. We've stayed here many times over the years and always have a genuinely warm and friendly welcome, any extra requests are dealt with in a kind way, nothing is too much trouble. Same is true in the Brewers Fayre next door, always welcoming, always friendly, food good standard for what you pay. The rooms are clean and adequate for what they are and for what you pay, the windows open in the old wing which can help some people if they need that. The old wing could do with sprucing up and updating, but it doesn't take anything away from quiet, convenient and friendly accommodation which are the things to concentrate on here. Good base if you are doing anything in Caerphilly/Cardiff area."

"A warm welcome, comfortable room, free parking and a pub restaurant on site. Breakfast in the Premier Inn breakfast room was very good, best I've had in ages."