The Reef Retreat Palm Cove
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Rooms and Guests
1 room, 2 adults, 0 children
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The Reef Retreat Palm Cove

Health Protected
No. 1 of Top 4-star Select Hotels in Palm Cove
10/14 Harpa St, Palm Cove, Queensland 4879, Australia
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With a stay at The Reef Retreat in Cairns (Palm Cove), you'll be a 1-minute drive from Palm Cove Beach and 12 minutes from Skyrail Rainforest Cableway. This upscale aparthotel is 7.6 mi (12.2 km) from James Cook University and 18.7 mi (30.1 km) from Wildlife Sanctuaries & Zoos.Show More
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hotel overview picture
4.2/5Very Good·Cleanliness: 4.2
All 78 Reviews
Amenities
Golf CourseOutdoor Swimming PoolDivingSnorkelingHorse RidingHikingPrivate ParkingFreeAirport Pick-up ServiceLuggage StorageWi-Fi in Public AreasFree
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Surroundings
Airport: Cairns Airport
(20.7km)
Airport: Mareeba Airport
(69.6km)
Train: Freshwater
(20.6km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Two-Bedroom Apartment
6

Two-Bedroom Apartment

2 King bed and 1 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Electric Fan
Room Details
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Superior SPA Suite
11

Superior SPA Suite

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Electric Fan
Room Details
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Standard Studio
12

Standard Studio

1 King bed or 2 Single bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Electric Fan
Room Details
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Studio

Studio

Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Electric Fan
Room Details
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One-Bedroom Suite
6

One-Bedroom Suite

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Electric Fan
Room Details
Check Availability
Three-Bedroom Townhouse
10

Three-Bedroom Townhouse

2 King bed and 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Electric Fan
Room Details
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Standard SPA Suite
10

Standard SPA Suite

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Electric Fan
Room Details
Check Availability
Two-Bedroom Suite

Two-Bedroom Suite

1 King bed and 2 Single bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Electric Fan
Room Details
Check Availability
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Guest Reviews(78)

4.2/5
Very Good
Verified Reviews
  • Cleanliness4.2
  • Amenities4.2
  • Location4.2
  • Service4.2
Jonathan
November 6, 2023
Loved it. Beautiful room, loved the indoor/outdoor kitchen dining area. Loved the spa. Perfect location!
Thomas
October 11, 2023
Great location, beautiful gardens and lovely shady pool area. We had a studio apartment which was quite small but adequate with a comfy bed.
Stephen
October 9, 2023
The hosts were very friendly, generous and and accommodating. The property was very conveniently located o the beach and restaurants/cafes. I would stay here again.
Daniela
October 6, 2023
A very roomy, comfortable townhouse in an excellent location. Easy walking distance to the esplanade with Pete’s just on the corner. Two bedrooms had fly screens on windows which was great. A big dining table with a comfy couch for meals and relaxing. Staff were also amazing, we needed a couple of things and they were friendly, fast and very accomodating. Looking forward to coming back! 😊
Verified traveler
September 25, 2023
We have stayed before and found it comfortable and quiet. Easy location off the main esplanade but close enough to come and go and avoid the wind. The sheltered pool is an oasis. Unit is set up well clean and comfortable.
Verified traveler
September 4, 2023
Arrived late to find a safe on the wall with instructions above how to open it, inside were the room keys, anyone could have taken them! The footpath towards the room were badly maintained large cobbles, not easy with a suitcase. I the found my Roo to be on the 2nd floor accessed by open wooden staircase joined by wooden platforms - news to me. I was lucky enough to have a friend with me to help with my suitcase as there was no way I could have got it up the stairs. Initial impressions was the place appeared tired and a bit tatty. The pool appeared a bit grubby, but I didn’t actually stand at the edge, that was from the footpath. The room was clean and functional. Saw 2 members of staff during my stay, one borderline rude and disinterested, the other quite pleasant. It is well located in the town. Would I stay there again? No.
Diane
July 30, 2023
We really enjoyed our stay at the Reef Resort.The staff were very helpful and accommodating. We loved the tropical rainforest feel.Our very clean studio room had everything we needed including a lovely balcony that looked out over the trees. Great for afternoon drinks! The weather wasn’t the best while we were there but an umbrella was supplied and it was beautiful sitting in the outdoor heated spa watching the rain fall. Great position and walking distance to everything. Highly recommend and would love to stay again
Derek
July 23, 2023
The good: less than 1 minute walk to the beach. Charming. Liked the aesthetic of being in the jungle. Comfortable enough. Good area and fine price for the area. The bad: the floors were not very clean. Lot of dings, dead bugs and minor damage that regular upkeep should resolve. Wifi expires after three days. Need a new code from reception which is only open 9-530, awkward on tour days. Phone was broken. Parking is included by very tight. Lots of bugs get inside, found bees in the bathroom every day. Owners were more curt than friendly.
alexander
November 10, 2023
Excellent management. Restaurants near by. Cleanliness of units.

Property Policies

Check-in and Check-out Times
Check-in: 14:00–17:30
Check-out: 08:00–10:00

Front desk hours: [Mon-Fri]08:00–17:30, [Sat-Sun]09:00–14:00

Child Policies
Children of all ages are welcome at this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children
AU$35.00 (approx. £18.08) per person per night

Breakfast
Breakfast not provided.

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Health Protected

Clean
  • 4.2/5
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Opened: 1997
  • Renovated: 2010
  • Number of Rooms: 50
With a stay at The Reef Retreat in Cairns (Palm Cove), you'll be a 1-minute drive from Palm Cove Beach and 12 minutes from Skyrail Rainforest Cableway. This upscale aparthotel is 7.6 mi (12.2 km) from James Cook University and 18.7 mi (30.1 km) from Wildlife Sanctuaries & Zoos.

Don't miss out on recreational opportunities including an outdoor pool and a spa tub. Additional amenities at this aparthotel include complimentary wireless internet access, babysitting (surcharge), and tour/ticket assistance.

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 32 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private balconies or patios. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.

Services & Amenities

Outdoor Swimming Pool
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Frequently Asked Questions

How much does it cost to stay at The Reef Retreat Palm Cove?

Prices at The Reef Retreat Palm Cove are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to The Reef Retreat Palm Cove?

The closest airport is Cairns Airport. It is 20.74km from the hotel and approximately a 22minutes journey by taxi.

What are the check-in and check-out times at The Reef Retreat Palm Cove?

The check-in time is after 14:00 and the check-out time is before 10:00.

Does The Reef Retreat Palm Cove provide airport transfer services?

Yes, The Reef Retreat Palm Cove provides airport transfer services.

What amenities and services does The Reef Retreat Palm Cove have?

The Reef Retreat Palm Cove has the following amenities and services: Outdoor Swimming Pool, Golf Course, Diving.

Does The Reef Retreat Palm Cove have a swimming pool?

Yes, The Reef Retreat Palm Cove has a pool. Pool type: Outdoor Swimming Pool.

Does The Reef Retreat Palm Cove have fitness amenities?

No, The Reef Retreat Palm Cove doesn't have fitness amenities.

Does The Reef Retreat Palm Cove provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does The Reef Retreat Palm Cove have non-smoking rooms?

Yes, The Reef Retreat Palm Cove has non-smoking rooms. Please view the hotel listing for details.

Does The Reef Retreat Palm Cove provide breakfast?

No, The Reef Retreat Palm Cove doesn't provide breakfast.

About This Property

Nearest AirportCairns Airport
Distance to Airport20.74KM
Nearest Train StationFreshwater Connection Station
Distance to Train Station20.61KM
Average Price FromGBP204
Hotel Star Rating4