Guest User
June 4, 2023
We visited at the beginning of the season so appreciate many facilities and bars and restaurants are not open yet, but unfortunately the disappointing accommodation did not compensate for the lack of things to do in the resort. First and foremost, the wifi provided at Siesta Mar was terrible. It was incredibly frustrating not being able to check your phone or use tablets. This lack of internet access greatly impacted out overall experience and convenience. The bathroom is in need of updating and was another let down. Outdated fixtures, worn-out amenities, and a general lack of maintenance detract from the overall comfort and cleanliness expected from a 3-star establishment. I see there are complaints on here dating back to 2018/7 about the sub standard bathrooms, it looks like they have not been addressed. Our shower was not being fitted properly, requiring you to hold it, which is not only inconvenient but also reflects a lack of attention. It’s disappointing when basic functionality is compromised. The noise level at Siesta Mar was far from satisfactory. Being able to hear people using toilets in neighbouring apartments is highly disruptive and would wake us up through the night. The lack of privacy is concerning, as people can access your balcony from the stairwell and peer directly into your apartment. This invasion of privacy undermines the sense of security and personal space that guests should feel while on holiday. It does appear that privately owned apartments have added doors, I would recommend this for all apartments. In terms of security, the setup at Siesta Mar is inadequate. While there is a gate with a pin pad on one side, the lack of a fence on either side renders the security measure essentially pointless. Guests should feel safe and secure during their stay, and this oversight is a significant concern. Especially if you have children. We were unable to use the rotating fan in our room as it hit the air conditioning unit, it didn't work at all in the second bedroom. The AC units that we had remote's for were stuck on 22 degrees so were also pointless, not a huge problem as whilst we were there as it was raining most days. Overall, based on our experiences, Siesta Mar does not meet the standards of a 3-star hotel. At best, it can be considered a 2-star accommodation. To provide a more satisfactory experience for guests, a substantial renovation project is necessary to address the issues mentioned above and bring the facilities up to the expected standard for 2023 and a 3-star rating.