When you spend €7,000 for 3 people for an 11-day stay, you expect a high-end, stress-free resort experience. Instead, you are nickel-and-dimed at every turn (an extra €110 just for a third beach bed with umbrella, plus €82.50 for beach towels) and subjected to a continuous stream of frustrations, terrible hygiene, and hostile staff. To be fair, there were a few minor positives: the room's shower and air conditioning worked well, and the sandy beach and warm sea are lovely. However, even the private beach comes with a catch: large piles of decaying brown Posidonia seaweed cover the shoreline, making the water so murky that we constantly walked 500 meters down to the public beach just to swim in clear water. The list of failures far outweighs any positives: Mass-feeding dining room: Meals feel like being crammed into a chaotic feeding trough. Over 800 guests are squeezed into strict 1.5-hour timeslots in a giant, deafening dining hall surrounded by screaming babies and kids running wild. If you look away for a second, the staff clears your plate before you're even finished. The food itself is mediocre—dominated by basic meat and pasta dishes—and desserts like tiramisu at the buffet were sometimes served completely frozen inside. Hostile and judgmental bar staff: The evening bar staff consists of arrogant men who treat guests like an annoyance. After dinner, they routinely served half-empty cups of tea, ignoring requests to fill them. Ordering a cappuccino after 11:00 AM earns you open judgment; one bartender condescendingly told me “not to come to his hometown trying to order a cappuccino after 11:00 AM because you won't get one.” Appalling housekeeping and hygiene: Housekeeping was a complete disaster. We regularly ran out of toilet paper, shower gel dispensers stayed empty for days, and I had to walk down the hallway myself to hunt down clean towels. The "Do Not Disturb" sign was ignored. Dogs are allowed without any enforcement—I even caught a dog sitting directly on the gym mats where guests exercise, while dogs left alone in rooms barked incessantly. Lack of basic amenities: No functioning Wi-Fi in the rooms (only available at reception), heavy cigarette smoke constantly drifting from neighboring balconies, and ashtrays scattered everywhere. Insane noise levels: Forget about relaxing on the beach. You are blasted by three competing sound sources at once, screaming animation staff ("Jogo aperitivo!") shouting between the sunbeds, and—to top off the absurdity—an entertainer dressed as Santa Claus roaming the beach in 30°C+ heat. This resort is drastically overpriced, poorly managed, and treats paying guests with utter contempt. Save your money and peace of mind, and book anywhere else.