Guest User
December 30, 2024
Review of AR Diamante Beach, Calpe Our stay at AR Diamante Beach in Calpe was a mixed experience, with some positive aspects overshadowed by significant disappointments. While the hotel has great potential and hints at its former grandeur, it falls short of delivering a 4-star superior experience. Pros: Staff: The staff were excellent and attentive throughout our stay, with special mention to Naidu in the restaurant, who went out of his way to build a lovely rapport with our 10-month-old son. Spa: The spa facilities are enjoyable, though not included in the standard package. Location: Conveniently situated near two supermarkets and within reach of Calpe’s charm. Building & Cleaners: The building itself has potential, and the cleaning staff were thorough and professional. Cons: 1. Hygiene: The cleanliness in the restaurant was off-putting, and the fridge in our original room was dirty. We found ourselves wiping down the superior room's floor with baby wipes, only to discover how unclean it was. 2. Rooms: Our initial standard room was far below expectations, prompting an immediate upgrade request. The newly refurbished superior room was better but still not 4-star quality. The beds were uncomfortable, forcing us to sleep on the sofa bed. The provided cot was appreciated, though the bathroom also lacked the expected standard of luxury. 3. Food & All-Inclusive Option: The food was basic, with limited variety, and the all-inclusive package was not worth the cost. Drinks couldn't be taken to the room, and the lack of quality and choice drove us to downgrade to bed and breakfast after the first night. The Christmas Day Gala dinner was particularly underwhelming, with a lack of atmosphere and many guests leaving early. 4. Entertainment & Atmosphere: The hotel lacked entertainment and any sense of vibrancy, making the stay feel dull and lifeless. Recommendation: While AR Diamante Beach may work for business travelers due to its functional facilities, we wouldn’t recommend it for leisure stays, especially with children. Opting for a room-only or bed-and-breakfast package is advisable, as the dining experience leaves much to be desired. Final Thoughts: This hotel has great potential but desperately needs investment in both its facilities and overall ambiance. With more care, attention, and upgrades, it could become the 4-star superior destination it strives to be. Until then, it remains a shadow of its former self.