"Magnificent location"

"Large hotel ,spacious rooms ,you can ask for kettle ,they will bring one up for you .Food in dining room at evening buffet very good ……but I did have problems five out of the seven mornings I stayed there .As a celiac I had to order each evening bread for breakfast ,this became a problem for me as ,breakfast does not start until 8 am ,and as we were on a walking holiday ,I needed to be on the coach at 9 o’clock .Whilst every member of my group tucked into breakfast ,I always was kept waiting whilst my bread rolls were baked ,sometimes up to 20 mins .Whilst I did appreciate the lovely baked rolls ,why could they not be ready at 8 am for me ,as I had ordered the night before .This was quite stressful for me and on one occasion I did burst into tears with frustration !There needs to be a better system in place ,perhaps a quiet corner ,with a toaster and sliced gluten free bread as I have encountered in other hotels in Europe .Apart from this problem ,I had a great stay"

"Stayed in one of their apartments called ‘Beach’ for a single night. Perfectly adequate for the price paid but considering a bed is the primary purpose the middle bedroom really needs a new mattress where it has sunken in the middle. As for noise, insulation perhaps could be better but hey, narrow streets in a holiday town, it is to be expected (no stars lost)."

"Loved this Spanish vibe holiday resort. Booked a twin room with pull out bed for our 8 year old and we think we were upgraded to a one bedroom room with double pull out sofa. We had loads of storage and a nice side sea biew but over a car park, we loved the view. The room was very outdated and lots of repairs required but it served us well and was clean. We booked all inclusive which now doesn’t seem to be an option on jet2 site. Maybe they add this for last minute holidays. We all loved the food but we like to try different things. I was impressed that at breakfast there was something new each day, sometimes pancakes, then crepes, English sausages and even black pudding one day!! I was however disappointed with the cereal selection! They need to add a muesli type cereal or granola and there wasn’t any seeds or raisins etc in sight ! A first for us ! Lots of seafood and fish and different meats. One day a lovely curry and when they did burgers they were the best burgers I’ve ever had at an all inclusive! They gave wine and water for dinner but strange that they don’t label the bottle for you for the next day or let you take it to the room. The drinks situation was poor and I found some of the older bar staff quite rude it was like you was asking for something out of their own fridge and we hardly drink! I was told no Irish cream for our coffee one day then spotted it near the coffee machine and was served it another day. They then ran out and never replenished! Sangria isn’t included and if you want water you have to get it by the glass but there is a water fountain in the spa! You can ask for kettle / iron at reception and they offer a packed lunch. We took our own towels so not sure how that works. The pool was freezing. Every pool should now have solar powered heating! It spoils the holiday when you can’t go in. It’s a little in need of some TLC the pool area and some of the beds need replacing. Also not a single shade / parasol in sight ! Not great for kids! My son spent his 1 hour screen time under his towel !! We absolutely loved the area. The town is so Spanish and loads of proper shops bakeries cofffe shops. Beach lovely, port area lovely, road back to hotel you pass the salt lake with flamingos or can drive by there on the tourist land train. The old town is very pretty and hilly ! We got a lovely picture at the Spanish flag steps! I walked up to the tourist centre on the Calpe rock lovely views and a toilet. Quite a climb from the beach but easier back down the road on the port side. We took a taxi (50 euro one way) to terra natura zoo and it was a brilliant day out ! I’d go back in a flash would be lovely to just see the hotel have a refurb."

"Pleasant stay"

"We liked everything about the hotel in general, the friendliness of the staff, the buffet, and the facilities."

"All right"

"A very cost-effective hotel with two meals included. The service staff is very enthusiastic. The bathroom in the room is super large. There is a large terrace facing the sea and the mountain, which is very comfortable. It takes 2 minutes to walk to the beach, which is super close. When I checked out, the front desk gave me a large bottle of mineral water. I will stay here again next time."

"This hotel is very close to the beach, perfect for relaxing. I encountered a small problem during check-in, but it was resolved with the help of Ctrip. Thank you! The rooms all have balconies facing the sea. The hotel also has a sky bar on the rooftop, offering panoramic ocean views. I went during a weekday, so the price was reasonable. The hotel is usually fully booked on weekends, so plan ahead if you want to book."