FERGUS Club Europa

We were just returning from 10 days at this hotel. We are a family of 10 with ages from 9 to 63. The hotel is clean and tidy. Family rooms are spacious with enough wardrobe space. Rooms for couples are a little smaller with not too much wardrobe space. The food choice was excellent, varied daily, and something for everyone. The pools and surrounding areas are clean and tidy, with plenty of sunloungers. Pool is very cold, but once you're in, it's fine. Our kids were in it all day long. Bars have plenty of choice of drinks, with daily cocktails/mocktails of the day. Lots of daytime activities if you wanted to join in. The evening entertainment was quite short and not much space to sit outside for the entertainment. Lidl is only a 5 minute wall from the hotel, and there is a free bus to the beach/town every 30 minutes except on a Saturday. The only negative we have of this hotel is that it is built on a hill. I would not recommend this hotel for anyone with mobility issues as there are just too many steep hills. All in all we had a fantastic holiday

We visited August 2024 , family with 4 children grandparent also came . Children ages 7,9,11,15 . There was so much for us all at this hotel . We did upgrade to Magnus and glad we did as we found the other restaurant very busy . Our rooms were immaculate we had pool view . Minibar was re stocked daily with fresh bottles of water and rooms cleaned daily . Pools were clean and water was warm (this was probably due to the 32 degree heat of August). The pool with the slides was great for children and adults and they allowed adults to take children down on laps . There is a kids club we didn’t use it however my boys did use the gaming room for half hour too cool down , they had Xbox ps5 switch in air conditioned room great too cool off . Food was great lots of options different themes snack bar had lots of options pizza pasta burgers chicken nuggets salad self serve drinks . Honestly we all found lots we enjoyed . Ice cream also . Entertained was good although we often went for evening walks down to the town . This is 10mins always strolling . There’s a free bus to the beach and back several times a day. There’s two play parks in the hotel a launderette, honestly there’s everything you could need and more for a fantastic family holiday .

Amazing holiday, hotel helped me plan a proposal for me and my Mrs and I can’t thank them enough for doing all this. Rooms are amazing views are fanstastic, not too far of a walk to the beach and town centre, would highly recommend staying here.

All in all a great hotel which provided excellent accommodation for our Easter break. Everything, from food ,rooms, pool areas to the sunbeds and seating areas was excellent. All facilities in the room worked and were of a good quality. Would not hesitate in returning to this well located and quality hotel.

We arrived late on a Monday night the reception staff were rude and not interested one bit the second day I went to reception again to ask for more pillows and to see if they could sort out the television well another 3 trips later finally got some more pillows but the television was never sorted every time I asked it’s like they couldn’t be bothered. We got up one morning to a painter decorating the outside of our room . Right negative side finally over most of the other staff were amazing special call out for natayla in the restaurant amazing couldn’t do enough for you they gave my wife a birthday cake and sang her happy birthday. The food selection was always varied and tasty . The hotel complex was very good with plenty to do. So on the whole worth the visit just don’t expect some of the reception staff to be bothered.

This is one of the worse hotels I’ve ever stayed in, I only booked it as I wanted to tag along with a friend that was staying here as we also have children it was ideal as it had a children's pool and entertainement, I was shocked to find out it was a 4 star. Not only could I not sleep because of the amount of noise I could hear through the ceiling and walls to the point of hearing people’s conversations, suitcases being wheeled around, the LOUD vibration sound of peoples air-cons, people shutting there balcony doors I even heard someone having s*x the first night I was there absolute sh*t show. The bed was rock hard, my whole body hurt and ached the next day plus and pregnant so it didn’t help. The bath/shower was THILTHY! There was black dirt coming off from the shower guard and the bath itself looked like it hadn’t had a proper clean in months! I had to rinse out the bath before getting in as there was dirt in it and a hair in it along with on my towel, towels were never replaced, a bunch of dirt came out of the sink plug as I turned on the tap as the sink immediately became blocked, and my floor was mopped once and was left soaking wet with NO WARNING! So me or my daughter could have had a serious fall, I had no choice but to dry it with the rug from the bathroom. As for the food, I know hotel food is never great although some people don’t mind it, I found the food here very basic, had no taste. Breakfast was very poor, didn’t even have real bacon, even down to the soft drinks, very cheap and basic, the tea and coffee was awful, I had to use 3 tea bags and it still looked like dish water. I ate out a few times because I was so disappointed, not even my 4 year old liked it.