The Westin Resort & Spa Cam Ranh Reviews

Response from Property: Dear Valued Guest,Thank you for your rating and for sharing your positive experience!We are thrilled to hear that your villa was outstanding and that you were satisfied with the amenities and cleanliness.However, we sincerely apologize for the inconvenience caused by the very slow food service at the restaurant. Please be assured that we are taking immediate steps to review our service standards and improve the efficiency of our dining operations.We highly value your feedback and hope to provide you with a perfect service experience on your next visit at The Westin Resort & Spa Cam Ranh!Sincerely, Resort Management Team

Response from Property: Dear Terryfoo, Thank you for such a wonderful and detailed review! We’re truly honored to have been part of your anniversary celebration and so happy to hear you enjoyed the special dessert and thoughtful service from our team. It’s fantastic to know you loved our breakfast variety - your compliments on the coconut juice, Vietnamese coffee, and spa experience are much appreciated!Your kind words are incredibly motivating for us, and we look forward to welcoming you again for another exceptional stay.Best regards, Resort Management Team

Response from Property: Dear KingsleyL, Thank you so much for sharing your experience with us! We're glad to know you appreciated our facilities and the hospitality from our team. Your kind words truly motivate us to keep enhancing the guest experience. We hope to have the opportunity to welcome you back soon for an even more memorable and fulfilling stay.Warm regards, Resort Management Team

Response from Property: Dear Valued Guest,Thank you for taking the valuable time to share about your stay at The Westin Resort & Spa Cam Ranh. We are delighted to know that our team members' hospitality and the resort's facilities contributed to a relaxing and memorable stay of yours in Cam Ranh. Our team is well noted of your comment on Nha Trang City shuttle bus and will continuously strive to enhance all guests' experience. We eagerly await your return soon!Best regards,Resort Management Board

Response from Property: Xin chào Mr. Gregory Xin Ming,Thank you for taking your valuable time sharing about your stay at The Westin Resort & Spa Cam Ranh. We really appreciate your compliments for the dining experience and overall service. Your comment on English communication is well noted and will be enhanced to deliver better services for all guests.It was a pleasure for us to host your stay and we definitely look forward to your next stay with us!Best regards,Resort Management Board

Response from Property: Xin chào, Thank you for sharing your feedback. We’re glad to hear that you appreciated our new facilities. We also take note of your comments regarding the dining experience and will continue to improve to better serve our guests. We hope to have the opportunity to welcome you back for an even better stay in the future!Best regards,Resort Management Board

Response from Property: Dear Valued Guest,Thank you for your kind compliment about your recent stay at The Westin Resort & Spa Cam Ranh. We are delighted to know that you enjoyed all aspects of the experience and look forward to welcoming you back with more service enhancements. Please don't hesitate to let us know if you need any further assistance.Best regards,Resort Management Board

Response from Property: Dear INYONG,Thank you for your kind word! We are delighted that you had such a wonderful stay with us.We hope to have the pleasure of welcoming you back for another perfect vacation soon.Sincerely,Resort Management Team

Response from Property: Dear Valued Guest,Thank you for sharing your feedback about your recent stay!We are delighted to hear that your overall trip was satisfying and that you found the food and accommodations excellent.However, we are very sorry to hear that an interaction with one of our receptionists was a negative point during your visit. Please be assured that we take all feedback regarding staff conduct seriously. We are looking into this matter immediately to ensure all members of our team provide the warm, professional service we strive for.We are truly grateful for your high praise. We look forward to welcoming you in the future!Sincerely, Resort Management Team

Response from Property: Dear Valued Guest,Thank you for sharing your wonderful experience! We are delighted to hear you felt The Westin Resort & Spa Cam Ranh is "truly the best."We are thrilled that you loved the pool next to the gym, the beautiful landscaping, and the relaxing walks to the clean, white sandy beach. It is wonderful to know you enjoyed the delicious breakfast and the especially delicious burger at Hang Ten!We note your comment about the size of the main pool and are glad the other facilities made up for it.We hope to welcome you back for another wonderful and relaxing stay soon!Sincerely, Resort Management Team

Response from Property: Dear Valued Guest,Thank you for your feedback!We are thrilled to hear you found The Westin Resort & Spa Cam Ranh "very nice" and "perfect for meditation," and that you enjoyed the excellent pool with its clear water.We sincerely appreciate your feedback regarding the infrequent and early shuttle bus service to the city center, and we understand that this is not convenient. We are actively reviewing our shuttle schedule to better meet the needs of our guests.Thank you again for choosing us. We hope to welcome you back for another relaxing stay soon!Sincerely, Resort Management Team

Response from Property: Dear Valued Guest,Thank you for your fantastic feedback!We are thrilled to hear that you found The Westin Resort & Spa Cam Ranh to be "just like the picture"—clean, beautiful, and wonderful. It's our pleasure that you enjoyed the delicious food, the convenience of being close to the airport, the free shuttle to Nha Trang, and our clean, uncrowded beach.We are delighted that you were impressed by our staff and service!We hope to welcome you back again soon for another amazing stay.Sincerely, Resort Management Team

Response from Property: Dear Valued Guest,Thank you for your fantastic rating!We are delighted to hear that you found the room spacious, the beach beautiful, and the overall food quality better than expected. It's wonderful that your stay provided great value for money!We appreciate your honest feedback regarding the Pho at breakfast. We continuously strive to enhance all aspects of our culinary offerings, and your comments are valuable to us.Thank you again for choosing us. We hope to welcome you back to The Westin Resort & Spa Cam Ranh very soon!Sincerely, Resort Management Team

Response from Property: Dear Valued Guest,Thank you for your wonderful feedback!We are delighted to hear you found our resort perfect, and you enjoyed the quiet, clean rooms, the uncrowded atmosphere, and appreciated our sports facilities and the lobby bar's happy hour and pricing.We sincerely appreciate your feedback regarding the limited and inconvenient dining options. Please be assured that we are continuously working to enhance the variety and accessibility of our food and beverage services.We look forward to welcoming you back for another relaxing stay!Sincerely, Resort Management Team