Cambridge Hotels with Breakfast

It is the most comfortable hotel I stayed in during this trip to the UK. The room was larger than equivalent hotels in London and the bedding was very good. The most important thing is that the breakfast experience is great. The waiters and ladies are full of Cambridge temperament. When ordering food, the food is excellent.

No bed for third person made up, called receptionist I was told someone will come and do it, this was at 19:00 no one ever came, even after following up over the phone. I spent night sleeping without bedding, on plain sofa bed without a single pillow. Terrible experience and poor service. Not enough towels, just for one person & again after calling reception- I was told that they ran out of towels!!! This was enough for my family to bare after whole day of travel, especially the room booked was Executive one. So expected to be up to highest standard and service to be over the top, this isn’t the case. Cleanliness is very poor - see pictures. Dust everywhere and this wasn’t one day worth. After asking for partial refund due to poor service, I was given a silly look and smile, advised to sent email online. Do not bother going there.

Service was basic but expected of a budget hotel. Hotel was small but cosy. I liked that they had a proper desk that I could use since I am studying at Cambridge but didn’t manage to get a college room. Bed was surprisingly comfortable despite being basic. There are only 2 lifts which may be slow if there are large groups of people using it. Location is near train station so that’s a plus point.

I was disappointed that my room was not cleaned, nor bed made, after my first night. The sign requesting not to be disturbed was hanging on the door handle inside the room. I only discovered the note instructing me to hang another sign, found with the towels on a chair in the room, on the outside handle requesting ”new towels”, if I wanted the room serviced. If the cleaners do not enter the room unless there is a visible request for new towels, what is the necessity of a sign requesting not to be disturbed? No one is going to come in. I fully understand the advantages of not replacing the towels every day - and endorse that. But I would have liked to be clearly informed of the note in the paper that came with my room ”key”.

I recently stayed at the Holiday Inn Express Cambridge for three nights and had a wonderful experience. The staff were exceptionally friendly and helpful, ensuring that all my needs were met. The room was clean, comfortable, and well-equipped with all the necessary amenities, making my stay very pleasant. One of the highlights was the complimentary breakfast, which offered a variety of options suitable for all dietary needs, including halal choices. This was particularly important for me as a Muslim traveler. The location was convenient, with easy access to public transport and key attractions in Cambridge. Despite being a bit outside the city center, the peaceful surroundings provided a relaxing atmosphere after a day of sightseeing. Overall, I highly recommend the Holiday Inn Express Cambridge for its excellent service, comfortable accommodations, and thoughtful amenities.

The boutique hotel host up to rooms with Chinese and European style interiors and have a beautiful public spaces which house bars and communal outdoor areas. The art style interior of the rooms is characterized by combining the past and the future. Everything comes from Cambridge history. The homey and comfortable Mattresses is why I chosen here, we spend around a third of our lives in bed, should give ourselves the best experience, and highest quality rest we can. Excellent value. Breakfast and garden dinner were always a good choice. We will definitely come back in the future!!!

The location is excellent which is at the city centre. The Grand shopping arcade is next to the hotel. Very convenient to the travelers. The hotel is at the city centre which walk 10 minutes can reach most of the important sites. However, the hotel forget to arrange housekeeping for my two rooms for one night. When I come back to hotel after whole day visit, I was surprise by the untidy room. I tried to call house keeping but the line is busy. I go down to the concierge but they could not help. They just said to make sure housekeeping will be arranged tomorrow. I was so disappointed. Moreover, I have requested laundry services on two consecutive night. The concierge said that both laundry can return to me after two day in one go. After two days, I asked the hotel to give back my laundry. They can only give back one pack of laundry. After my repeated complaint, they finally find out my second pack of laundry bag. Their service is quite disappointing.

We stayed at Holiday Inn for 2 nights between May 30 - June 1 2023. Overall the hotel was great and we had a pleasant stay, we had planned to visit the town center and look at the history of Cambridge thus the location was important to us. It was only a short drive (5 mins) to the centre where we could go punting, shopping and to the universities, museums and gardens. We included breakfast in our stay, which I would highly recommend there was a great selection of foods and the pancake machine was a huge win for us. The only thing we were disappointed with was the fact that dressing robes and waters which are usually complimentary in other hotels we have visited, were not included in the room for free and when we asked we were told we could drink the water from the bathroom, which was not pleasant but other factors such as the fact our room was cleaned regularly and the amazing breakfast did make up for this.

Given the £150 a night pricing and established brand name, I was unhappy to spend a combined 5 hours queuing to speak to front desk RE a pre-booking query - when they finally answered after 90 minutes wait on my 5th attempt I was immediately hung up on. I booked the ”more with your stay” option which includes parking and nothing more. Further issues occurred at check-in when they attempted to charge me £15 for parking anyway. I explained that this wasn't correct, showing them my booking confirmation and explaining that parking was included as I had confirmed pre-booking. Despite confirming that I wouldn't be charged, I was still subsequently charged £15 necessitating a further call back from myself to resolve. The stay itself was comfortable, the hotel, rooms and facilities are nice and fairly well cleaned.

The Fellows House comes out of nowhere as there is a ton of construction going on in front of it. However, don't let that fool you as the entrance is around a few left hand turns and then you hit reception. Stephanie immediately took care of us. Our room was being readied and we had a small bite at the cafe near the main door. Ali, from Uzbekistan took care of us. Great attitude, service and spoke really well. The room was very comfortable and the bed was huge. The bathroom was super clean and everything worked with a press of a button and turn of dial. Great sanitation facilities. The pool, steam room and sauna were also excellent, plus the gym was very decent. For breakfast the next day, Pam, Dolly, Dada, etc. treated us really well and the assortment of food was ample. When we checked out, Ashutosh made the experience smooth and trouble free. He called us a car to pick us up and take us back to the train station as we headed back to London, after having dinner the night before at The Ivy (very good too). If you're headed to Cambridge, please stay at this hotel. Highly recommended, Debs and Dave