Cambridge Bar Hill Hotel, BW Signature Collection

This is a fantastic location with easy access to the A14 for Cambridge , Royston etc. Service was incredible ; friendly, professional and courteous with staff going the extra mile to individualise according to your needs and be helpful. The twin room was spacious with good Aircon, comfy beds with an orgy of spare pillows and a beverization station, refilled by housekeeping or on request. Good sustainability behaviours are in evidence - in fact it's incentivised on the part of the customer that gives a ..... , because if staying a couple of nights and you don't need housekeeping ( I.e you are not ' The Princess and the Pee' so don't need daily fresh towels and sheets) you are rewarded with complimentary drinks vouchers for the bar/restaurant. Speaking of which, the restaurant does a nice two or three course deal which also includes free drinks. The food was delicious, well-cooked, timely and generously portioned. Service was also nicely apportioned - across promptness, friendliness and efficiency. There are always obsessives that switch to a macrolense and document every square centimetre or the room carpet and bring a thermometer to check the shower water, just ignore their reviews below and wish them the possibility of a more interesting life. Everything was fine and clean and nothing detracted from the enjoyment of the room and amenities.

I normally stay here for work as it’s a great hotel within proximity for work.

I have stayed here many times and really enjoyed my stay but this time not so great there was a huge gap under the door letting in loads of light from the corridor so had to roll a towel up the block the gap. There is normally spare pillows but not this time we had 2 very flat pillows so did not get a good sleep at all

While the hotel itself and rooms are fine. You have to pay extra for parking which is clearly just for capitalist gains as it’s on property. They advertise a pool (one of the main reasons we picked the hotel), which we were told on arrival has been closed for years, yet no thought to advertise this online was thought of? No instead they keep a picture of said swimming pool online when it would be a simple manner of taking one picture down to stop disappointment. They keep it up to attract visitors unfortunately. The water in the room for shower and bath simply did not go hot, but rather a low lukewarm. Breakfast also cost £15 which we opted not to do due to competition prices being so much lower for the same thing. Ultimately, it was a disappointing stay mainly due to their misinformation than the room itself.

It was very convenient hotel to stay after spending the day in Cambridge. Very comfortable, spacious and clean rooms. Breakfast was outstanding. Parking was easy and reasonable.

The rooms are clean and the staff provides good service.

Everything was fine but the location is too far from city centre

Room window won't close, shower was lukewarm at best, asked for room to be cleaned only bed was made, bathroom wasn't cleaned neither were cups