We had a lovely room.
Excellent location to travel to Duxford air museum, or for train into Cambridge. We were driving, so paid £10 for overnight parking. Thought this was ok, as if we'd not had car then we'd have had benefit of not incurring that charge.
The breakfast was ok. The service at breakfast though was really poor, not I think down to the staff who were on, but the lack of staff, thus a management issue perhaps. When we went into breakfast there wasn't a single clean available table. We had to move used things from one, cleaned table myself. We were in there about 20 minutes, and I saw the items that had been left on other tables stayed there, and those I'd moved stayed too. There wasn't enough cutlery out - I asked for more, and heard others doing the same later. It felt chaotic. Just not staffed well enough - the receptionist was helping out too with breakfast.
Though the room was good in terms of its facilities, size, cleanliness, the shower had a big problem. It was a wet room, which was fine, but weirdly the floor seemed to slant the wrong way (I later realised) as the water from the shower spread across the entire bathroom, soaked my clothes that I'd left at the furthest point away (nowhere to put them than on the floor), and almost went under the door into the room itself. I just realised what was happening in time. There wasn't one of those floor wipers you often get in a wet room to wipe the floor, so though it did slowly go down the plug hole, the whole bathroom floor was left very wet, and I had to use towels to dry it a bit. I mentioned it to the receptionist as a complaint; she just said she would pass it on.
A nice hotel in a good location, the issues I mention hopefully will get sorted. I would stay again, but now forewarned.