Four Points by Sheraton Cambridge Kitchener, Ontario
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cambridge

Four Points by Sheraton Cambridge Kitchener, Ontario

210 Preston Pkwy, Cambridge, Ontario N3H 5N1, Canada
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Set in a prime location of Cambridge (ON), Four Points by Sheraton Cambridge Kitchener, Ontar puts everything the city has to offer just outside your doorstep. The property offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at Four Points by Sheraton Cambridge Kitchener, Ontar. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as flat screen television, air conditioning, heating, desk, alarm clock. Entertain yourself with the property's recreational facilities, including indoor pool. A welcoming atmosphere and excellent service are what you can expect during your stay at Four Points by Sheraton Cambridge Kitchener, Ontar.Show More
We Price Match
hotel overview picture
Last booked 6 hrs ago
3.8/5Cleanliness: 3.8
All 10 Reviews
Amenities
Indoor Swimming PoolFitness RoomPrivate ParkingFreeRestaurantMeeting Room24-Hour Front DeskWi-Fi in Public Areas
All Amenities
Surroundings
Airport: Region Of Waterloo International Airport
(7.9km)
Train: Kitchener Train Station
(15.1km)
Train: Guelph VIA Rail Station
(23.9km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

King Suite
5

King Suite

1 King bed
Non-smoking
Air Conditioning
Daily Housekeeping
Room Details
Check Availability
King Room
3

King Room

1 King bed
Non-smoking
Air Conditioning
Daily Housekeeping
Room Details
Check Availability
Guest Room, 2 Queen
3

Guest Room, 2 Queen

2 Queen bed
Non-smoking
Air Conditioning
Daily Housekeeping
Room Details
Check Availability

Guest Reviews(10)

3.8/5
Verified Reviews
  • Cleanliness3.8
  • Amenities3.8
  • Location3.8
  • Service3.8

Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. £0.95). Trip Coins can be used to save instantly on room rates.

Annie
March 14, 2022
Look very Nice
Guest User
November 16, 2023
Disappointed with this 4 Points Sheraton that I discovered was also a Marriott Bonvoy property. One elevator call button was out of service. There was no complimentary 24 hour hot beverage. We sat in the lobby to enjoy the gas fireplace and witnessed the garbage container and a separate recycling container overflowing and this was during the evening (coffee cups from the morning)! The two coffee tables had also not been wiped clean. The room was not spotless with dust around the washroom sconce lighting. The the bed did not provide a comfortable sleep! Woke up with a slight back pain. The doors need to be lubricated, especially the door to the washroom. No complementary breakfast with a price starting at $16.00! The hotel did not meet expectations. Check in and out was seamless!
Guest User
June 12, 2023
Showplace Entertainment offers excellent musical cover groups once a month except July and August. Keith Burton and his wife--both talented entertainers --bring in excellent acts. In May we saw a Bee Gees cover band. I am in a wheelchair and Keith goes to great pains to ensure we are seated next to the stage where I can see. A tasty buffet served by Binghamton staff begins promptly at 12:30. The show starts exactly at 2 :00 and runs precisely 90 minutes. Other groups could learn a lot from Keith's precise planning and audience comfort.
Guest User
February 20, 2023
We had two rooms. Great experience all around, nothing negative to say, hotel was very clean. Nicole and Anna at Front Desk were welcoming and helpful. They had a great attitude, very pleasant and with great customer service. The entire staff we encountered at the hotel were great and made for a good experience. Breakfast in the hotel was good and staff were attentive and very nice. I would stay again and would recommend this hotel.
Guest User
January 31, 2023
This was, by far, the worst hotel experience I've ever had. During my stay, when sitting in my room, I detected a rotten sulfur-like stench. I was concerned what it could be, so I informed the front desk. I started feeling light-headed as a result, so I sat down in the lobby. Almost half an hour after reporting this, I tried going back up again. However, as soon as the elevator door opened, I was immediately struck by an incredibly strong smell, and it was impossible to breathe. I went back down and told the front desk again, but they hadn't looked into it. I was unable to stay in my room this whole time. I warned them about the urgency several times (it could have been a gas leak, and it was causing me to feel lightheaded being up there even briefly, so it seemed dangerous), but they remained unconcerned. My partner came to pick me up, and she confirmed that the smell was unbearable and that something was wrong. I left the property immediately in fear, and remained lightheaded for several hours afterwards. The experience doesn't end there. We raised this concern with the general manager of the hotel. He apologized for the incident, but said it wasn't their fault. Maybe the original issue wasn't the hotel's fault, but their negligence in handling the issue certainly was, leaving me in the lobby with no idea what was going on for over half an hour. He offered some reward points as compensation, but it was an unreasonably low amount, given the severity of the experience. We requested more points, and he promised he would get back to us after the weekend. He did not get back to us after the weekend. In fact, we called and sent a few emails after then, and he ghosted us for almost a month. As a result, we contacted Marriott group again, and he finally got back to us. However, he simply said the situation had already been resolved (despite his promise of getting back to us). He was ignoring us since he claimed he had "more pressing matters" to deal with. Finally, he wished us a good weekend and rudely hung up on us. To pre-empt some comments. First, we said that we would post our complaints publicly. He said that he would instruct his social media team to say we were being "unfriendly." Obviously, we would disagree. But this is our word against his, and there's really no way for you (the reader) to know who's in the right. Nonetheless, it seems unprofessional to say this to a guest. Secondly, a reader may wonder if we had already gotten enough points, and were just getting greedy. Again, I don't think so. But even putting these two matters (which may be subjective) aside, I think that either of the following two points are completely unacceptable for any organization in the hospitality industry: a) To ignore a guest's urgent concerns during their stay, when they have come to you many times, and are sitting there in the lobby waiting for a response, b) To promise to get back to an unsatisfied guest, subsequently not do so, and then ignore their m
Guest User
January 31, 2023
We recently stayed 2 nights at the Cambridge Four Points and were disappointed. I have travelled extensively with many properties in the Marriott stable and many in the Four Points Sheraton and have always been very satisfied. I also stayed at this hotel several years back and had a good experience. On this trip I found a "dirty room", a pillows with stains on the pillow cover, the floor was absolutely disgusting with dirt and lots of long hair everywhere which you could see as the light shifted in the room, especially on the hard surface flooring. It was like no one had cleaned or vacuumed. The shower has the pump bottles for body wash, shampoo and conditioner - conditioner empty? Not a deal breaker but just shows poor attention to the room. Because of the lack of cleanliness, it led us to forget about using any other services in the hotel. Disappointing.
Guest User
January 31, 2023
We are staying at the hotel room 214. King size bed for 3 night 842$. At the check in they never told us hey won’t do house keeping. We ask after the fist night and they apologize and said they will do it tomorrow. Next day nothing have been done. The bedding are white grey,air conditioning work if you crank it. Don’t flush the toilet two times in a row it won’t work till you wait 10 mn.The sink doesn’t drain. No shower gell in the big contener in the shower,half rolls of toilet paper…so money wise the value is very poor and customer service NONE And YES we informed the front desk..´
Guest User
January 31, 2023
The microwave and fridge was nice to have in our 2 queen bed room. Views suck but convenient location. Quiet hotel but air conditioner in room has a constant rumble. Shower, no tub. Killed a silverfish bug in the bathroom. Had 2 disinfectant wipes so you can clean switches and remote. Front desk checking was fast and friendly.
Guest User
January 31, 2023
We had a very nice 2 day stay. Very few complaints. The room was clean and quiet. Microwave and fridge in the room. The bed was a little hard for my liking and the TV was a bit scrambled at times. The only unsatisfactory parts of the stay were the pool closing at 8pm and no breakfast included. I also tried to get a later check out but was only granted an extra hour. All of these negatives wouldn’t stop me from booking again.

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, extra beds can be added, but cots cannot be added.
Fees for extra beds are not included in the total price. For details, please contact the hotel.

Breakfast
TypeAmerican, Continental
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2009
  • Renovated: 2009
  • Number of Rooms: 124
Set in a prime location of Cambridge (ON), Four Points by Sheraton Cambridge Kitchener, Ontar puts everything the city has to offer just outside your doorstep. The property offers a high standard of service and amenities to suit the individual needs of all travelers. Service-minded staff will welcome and guide you at Four Points by Sheraton Cambridge Kitchener, Ontar. Comfortable guestrooms ensure a good night's sleep with some rooms featuring facilities such as flat screen television, air conditioning, heating, desk, alarm clock. Entertain yourself with the property's recreational facilities, including indoor pool. A welcoming atmosphere and excellent service are what you can expect during your stay at Four Points by Sheraton Cambridge Kitchener, Ontar.

Services & Amenities

Indoor Swimming Pool
Fitness Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Four Points by Sheraton Cambridge Kitchener, Ontario?

Prices at Four Points by Sheraton Cambridge Kitchener, Ontario are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Four Points by Sheraton Cambridge Kitchener, Ontario?

The closest airport is Region Of Waterloo International Airport. It is 7.88km from the hotel and approximately a 13minutes journey by taxi.

What are the check-in and check-out times at Four Points by Sheraton Cambridge Kitchener, Ontario?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Four Points by Sheraton Cambridge Kitchener, Ontario provide airport transfer services?

No, the Four Points by Sheraton Cambridge Kitchener, Ontario doesn't provide airport transfer services.

What amenities and services does Four Points by Sheraton Cambridge Kitchener, Ontario have?

Four Points by Sheraton Cambridge Kitchener, Ontario has the following amenities and services: Indoor Swimming Pool, Fitness Room, Parking.

Does Four Points by Sheraton Cambridge Kitchener, Ontario have a swimming pool?

Yes, Four Points by Sheraton Cambridge Kitchener, Ontario has a pool. Pool type: Indoor Swimming Pool.

Does Four Points by Sheraton Cambridge Kitchener, Ontario have fitness amenities?

Yes, Four Points by Sheraton Cambridge Kitchener, Ontario has fitness amenities.

Does Four Points by Sheraton Cambridge Kitchener, Ontario provide Wi-Fi?

Please view the amenity list on the hotel page.

Does Four Points by Sheraton Cambridge Kitchener, Ontario have non-smoking rooms?

Yes, Four Points by Sheraton Cambridge Kitchener, Ontario has non-smoking rooms. Please view the hotel listing for details.

Does Four Points by Sheraton Cambridge Kitchener, Ontario provide breakfast?

Yes, Four Points by Sheraton Cambridge Kitchener, Ontario provides breakfast.

About This Property

Nearest AirportRegion Of Waterloo International Airport
Distance to Airport7.88KM
Nearest Train StationKitchener Train Station
Distance to Train Station15.08KM
Average Price FromGBP150
Hotel Star Rating3