My family of three stayed in the resort from December 25 to January 1, 2023. My husband and I chose the resort for our silver anniversary. The staff are amiable and accommodating, wearing smiles while at work. We always eat our breakfast in La Pergola. Hector and the rest of his colleagues are very respectful and provide excellent customer service. The rest of our meals were at Sunset Marina or Sunset Royal restaurants. There is a free shuttle bus between resorts (every 2 hours up to 11 pm) and a free boat ride from daytime to 3 pm. We participated in the 2024 New Year's countdown, which was held in Azucar. The dinner cost, including the entertainment (band and dancers), was USD 75/pax! We had a great time dancing the night away while awaiting the New Year. We had a blast!!! The resort is a bit dated; however, it did not bother us. Anyway, we spent most of our time outdoors; we only went back to our room at night to sleep!