Blvd. Kukulcan KM 8.5, Punta Cancun, Zona Hotelera, Cancun, Quintana Roo 77500, MexicoShow on Map
With a stay at Krystal Grand Cancun All Inclusive in Cancun (Zona Hotelera), you'll be within a 15-minute drive of La Isla Shopping Mall and Delfines Beach. This upscale hotel is 2 mi (3.3 km) from Tortuga Beach and 2.7 mi (4.4 km) from Langosta Beach.Show More
Itbwas good overall, location, beach was great.
However the food and restaurants at the hotel were average.
Rodney Mba
December 28, 2023
We took our family vacation to cancun and stayed at Krystal Grand Cancun. We booked an all inclusive package which was amazing as we could eat at any of the 5 restaurants for free and drink for free. The 24 hour restaurants provided pastries 24 hours a day which is convenient as we had tours that ended after midnight. Room service was good and the daily cleaning services kept the rooms cleaned. The beat service is the direct access to the beach with free towels and beach tents meant more time relaxing enjoying the beautiful carribean sea
Guest User
August 9, 2023
This resort was perfect. Everything from the room to the staff to the amenities to the beach and surrounding nightlife was perfect. The altitude master suite was the best room I've ever stayed in and I plan on booking that room in the future. The balcony View and the jacuzzi on the balcony was a plus. Would definitely recommend this Resort. And most definitely have to do all inclusive so that way you have nothing to worry about when it comes to eating and drinking.
Guest User
July 30, 2022
The hotel was clean and right in the middle of everything. The staff were very helpful and friendly. Will stay again!!
Orengo
August 2, 2022
Pros: Housekeeping does a great job of cleaning and maintaining rooms. Nice pools. Great location near hotel zone *****. Not far from public transport.
Cons: Food at the hotel is horrible. Water in bathroom not clean and has a funny smell. AC in room doesn’t cool. And too much sea**** on beach.
RojasJesus
May 18, 2022
The experience in this hotel was wonderful.! The services were nicest and the crew was incredible. I'll reserve again.
WILLIAM
March 30, 2022
Great location by hotel’s zone. Nice property facilities. Great breakfast variety.
Guest User
December 7, 2021
The check in line took forever,
There was no soap or shampoo In the room.
One of 2 elevators was out of service.
Wasn't cleaned fully, I even found a shaving razor in the shower that appears that noone bothered to throw out when cleaning the room.
Lari Cracco
August 20, 2022
Altitude suite is great!
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this hotel.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleA la carte
Opening hours[Mon - Sun] 07:00-10:00 Open
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
Number of Rooms: 498
With a stay at Krystal Grand Cancun All Inclusive in Cancun (Zona Hotelera), you'll be within a 15-minute drive of La Isla Shopping Mall and Delfines Beach. This upscale hotel is 2 mi (3.3 km) from Tortuga Beach and 2.7 mi (4.4 km) from Langosta Beach.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy a meal at Restaurante Ayami or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Need to unwind? Take a break at the bar/lounge, the beach bar, or the poolside bar for a tasty beverage.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 6 meeting rooms available for events. Free self parking is available onsite.
Make yourself at home in one of the 398 guestrooms featuring espresso makers and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Services & Amenities
Most popular business facilities
Golf Course
Outdoor Swimming Pool
Beach Volleyball
Diving
Snorkeling
Sauna
Spa
Massage Room
Private ParkingFree
Bar
Restaurant
Meeting Room
Children's Pool
Children's Playground
Kids' Club
Currency Exchange
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Outdoor Swimming Pool
Spa
Bar
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions
How much does it cost to stay at Krystal Grand Cancun All Inclusive?
Prices at Krystal Grand Cancun All Inclusive are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
What is the closest airport to Krystal Grand Cancun All Inclusive?
The closest airport is Cancún International Airport. It is 23.7km from the hotel and approximately a 29minutes journey by taxi.
What are the check-in and check-out times at Krystal Grand Cancun All Inclusive?
The check-in time is after 15:00 and the check-out time is before 12:00.
Does Krystal Grand Cancun All Inclusive provide airport transfer services?
No, the Krystal Grand Cancun All Inclusive doesn't provide airport transfer services.
What amenities and services does Krystal Grand Cancun All Inclusive have?
Krystal Grand Cancun All Inclusive has the following amenities and services: Outdoor Swimming Pool, Golf Course, Beach Volleyball.
Does Krystal Grand Cancun All Inclusive have a swimming pool?
Yes, Krystal Grand Cancun All Inclusive has a pool. Pool type: Outdoor Swimming Pool.
Does Krystal Grand Cancun All Inclusive have fitness amenities?
No, Krystal Grand Cancun All Inclusive doesn't have fitness amenities.
Does Krystal Grand Cancun All Inclusive provide Wi-Fi?
Yes, the hotel provides Wi-Fi.
Does Krystal Grand Cancun All Inclusive have non-smoking rooms?
Yes, Krystal Grand Cancun All Inclusive has non-smoking rooms. Please view the hotel listing for details.
Does Krystal Grand Cancun All Inclusive provide breakfast?
Yes, Krystal Grand Cancun All Inclusive provides breakfast.