Boulevard Kukulcan Km. 4.5, Boulevard Zona Hotelera Km 4.5, Cancun, Quintana Roo 77500, Mexico
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With a stay at The Sens Cancun By Oasis in Cancun (Zona Hotelera), you'll be within a 5-minute drive of La Isla Shopping Mall and Iberostar Cancun Golf Course. This all-inclusive hotel is 4.1 mi (6.5 km) from Delfines Beach and 4.4 mi (7.2 km) from Tortuga Beach.Show More
We Price Match
3.6/5Cleanliness: 3.6
All 34 Reviews
Amenities
SpaFitness RoomParkingFreeMeeting RoomLuggage Storage24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Cancún International Airport
(19.3 km)
Landmarks: Museo Maya de Cancun
(3.4 km)
Landmarks: Cancun Scuba Center
(3.5 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
4
Sens Standard Limited View
2 Double bed and 1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
TV
Cable Channels
Room Details
Check Availability
4
Sens Superior Room
2 Double bed and 1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
TV
Cable Channels
Room Details
Check Availability
5
Sens Junior Suite
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
TV
Cable Channels
Room Details
Check Availability
5
Sens Master Suite
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Minibar
TV
Cable Channels
Room Details
Check Availability
Guest Reviews(34)
3.6/5
Verified Reviews
Cleanliness3.6
Amenities3.6
Location3.6
Service3.6
Anton
January 12, 2024
Please please please stay away from this property. This hotel is a scam . I work in big resort facility so Iam talking from experience.
Soon we walked to hotel to check in I had a feeling it’s going to be disaster stay. It took an hour to check in and one person working there and 9 of staff was playing around . He was trying to tell me they don’t fill the fridge with water or coke everyday so it’s limited service. Then he told me that they clean room every other day. For me it’s ok it doesn’t bother me.
Then when I went to make reservations for restaurant to my family they said u need come at 7 am to make reservations for restaurant. So we ate at buffet and honestly there buffet is like Salvation Army buffet. Also be prepared to wait an hour in line
Second morning I went to make reservations to any restaurant they have so they told me no opening. I told him for lunch second day. They told me u do it day by day. lol. They push all customers to the buffet. I don’t mind buffet food but food is terrible low quality food.
U have to scream on them and talk to general manager to get one nice dinner for family.
Also they told me I complain too much and they try to shut me down.
When we rent out rooms we picked all inclusive because we can use all facilities in hotel.
I never heared that resort close the restaurants on Friday night and Sunday and no lunch all week.
We had major leak in our room from ceiling and they didn’t apologize and so much roaches
Wendy Maybel
December 23, 2023
The shower leaked. The roof in the main hall first floor and the VIP registration area was leaking as well. The menu at the buffet was the same everyday.
I don’t recommend this hotel to anyone.
Verified traveler
August 5, 2023
Poor buffet food/drinks quality
Poor bar drinks
Staff for hotel membership get upset when you say NO to them
Rooms are ok
The arcade room doesnt have ac so its super hot
To make reservation for lunch gotta do it 1 day before and for dinner that same day but the waiting to do it takes about 2 hrs to stand in the heat in line
Pools, beach and entertainment were ok
If you have a free day pass to their other hotel(pyramid) they dont offer transportation which it sucks
Edward
June 6, 2023
Spent 6 nights at Sens for a wedding. This is a very kid friendly resort. The pool and beach area are beautiful but the rooms are very old and the bathroom plumbing is horrible. The wedding suite windows leaked water all over the floor even though they were closed tight. The buffets were less than average but the restaurants were fairly good. The staff was very friendly and professional. Ive been to other all inclusives and would probaly not come back to Sens.
Juan
June 21, 2023
Air conditioning was not working at all. The place look old, only one elevator was working.
Lili
May 28, 2023
This place did not suit my tastes or needs. It has a very messy structure, with very little comfortable spaces to rest and it felt very crowded. Food was unremarkable and most of the staff was unhelpful and did not know their way around.
Edward J
May 27, 2023
I would have given them 5 stars but the fact your in a beach resort and aren’t allowed to be in dinning areas wet or beach casual during the day is an issue.
anthony
May 24, 2023
Rooms are pretty bad , pillows smell dirty , foul smell coming from bathroom drain . Restaurants are mediocre. One of the bars was cool . Adult pools are only available upon reservations. A lot I mean a lot of kids everywhere
John
May 23, 2023
This resort was not what I expect it. The lobby doesn’t even have chairs for guests to sit. The pool area only has about 5 tables for and it is extremely crowded. People literally have to put their things in the ground to get in the pool. Every restaurant requires a reservation and the only two buffets have at least an hour long wait. There is no room service as their website claims when you make booking.
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children cannot stay at this hotel.
Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.
Breakfast
StyleBuffet
Age
Fee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
Number of Rooms: 373
With a stay at The Sens Cancun By Oasis in Cancun (Zona Hotelera), you'll be within a 5-minute drive of La Isla Shopping Mall and Iberostar Cancun Golf Course. This all-inclusive hotel is 4.1 mi (6.5 km) from Delfines Beach and 4.4 mi (7.2 km) from Tortuga Beach.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mediterranean cuisine at The White Box, one of the hotel's many dining establishments, which include 12 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 9 bars/lounges. A complimentary buffet breakfast is served daily from 6:30 AM to 11:00 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Cancun? This hotel has 3929 square feet (365 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Make yourself at home in one of the 373 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as complimentary bottled water and irons/ironing boards.
Services & Amenities
Most popular business facilities
Spa
Fitness Room
ParkingFree
Meeting Room
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasFree
Spa
Fitness Room
Meeting Room
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Frequently Asked Questions
How much does it cost to stay at The Sens Cancun by Oasis?
Prices at The Sens Cancun by Oasis are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
What is the closest airport to The Sens Cancun by Oasis?
The closest airport is Cancún International Airport. It is 19.3 km from the hotel and approximately a 21minutes journey by taxi.
What are the check-in and check-out times at The Sens Cancun by Oasis?
The check-in time is after 15:00 and the check-out time is before 12:00.
Does The Sens Cancun by Oasis provide airport transfer services?
No, the The Sens Cancun by Oasis doesn't provide airport transfer services.
What amenities and services does The Sens Cancun by Oasis have?
The Sens Cancun by Oasis has the following amenities and services: Spa, Fitness Room, Parking.
Does The Sens Cancun by Oasis have a swimming pool?
No, The Sens Cancun by Oasis doesn't have a pool.
Does The Sens Cancun by Oasis have fitness amenities?
Yes, The Sens Cancun by Oasis has fitness amenities.
Does The Sens Cancun by Oasis provide Wi-Fi?
Yes, the hotel provides Wi-Fi.
Does The Sens Cancun by Oasis have non-smoking rooms?