Hyatt Ziva Cancun
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Hyatt Ziva Cancun

Check-In & Check-Out

Check-in from 15:00

check-out until 12:00

Nearby Attractions

Delphinus Punta Cancun: 0.09km from the hotel

Ruinas Mayas Punta Cancún: 0.17km from the hotel

Playa Gaviota Azul: 0.24km from the hotel

Amenity Highlights

Leisure: Swimming Pool, Hairdressing and Beauty Center, and Billiards Room

Pets are not allowed.

Food & Drink: Room Service, Snack Bar, Restaurant, Bar, Halal meals provided, Alcohol-free rooms (on request)

The above hotel prices are based on Trip.com for October 11-October 17.

Hyatt Ziva Cancun

2026 Global 100 - Family Hotels
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We Price Match
Highlights
Excellent service
Japanese food
High-rise pool
Public beach
Pilates session
+4 more
Amenities
All amenities
Property Description
Show more
It was amazing time on Hyatt Ziva. All people are kind and try to make our holiday enjoyable
Surroundings
Attraction: Caracol Beach
(<100m)
Attraction: Ruinas Mayas Punta Cancún
(<100m)
Attraction: Arrecife Chitales
(620m)
Attraction: Punta Cancun LightHouse
(<100m)
Recreation: Delphinus Punta Cancun
(<100m)
Attraction: Blue surf school
(250m)
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6

Dolphin View Master King Room with Sofa Bed

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Shower
Private Toilet
Room Details
Check Availability
6

Swim Up King Room With Sofa Bed (Adults Only)

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Shower
Terrace
Room Details
Check Availability
8

Resort View Master Double (with Sofa Bed)

2 Double bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Private Toilet
Room Details
Check Availability
6

Club Ocean Front King Room

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Terrace
Room Details
Check Availability
1

Turquoize Sky Swim Up Ocean Front Master Double (Adults Only)

2 Double bed
Has window
Non-smoking
Terrace
Room Details
Check Availability
5

Turquoize Ocean Front Master King Room (Adults Only)

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Sea View
Shower
Room Details
Check Availability
5

Turquoize Sky Ocean Front Master Double (Adults Only)

2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Shower
Room Details
Check Availability
8

Club Ocean Front Double

2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Private Toilet
Room Details
Check Availability
11

Ocean View King Room with Sofa Bed

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Terrace
Room Details
Check Availability
6

Turquoize Ocean Front Master Double (Adults Only)

2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Sea View
Room Details
Check Availability
13

Ocean Front King Room with Sofa Bed

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Terrace
Room Details
Check Availability
6

Turquoize Sky Ocean Front Master King Room (Adults Only)

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Sea View
Shower
Room Details
Check Availability
10

Ocean Front Double Room

2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Sea View
Room Details
Check Availability
7

Club Ocean Front Corner Suite

Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Terrace
Room Details
Check Availability
7

Turquoize Sky Swim Up Ocean Front Master King Room (Adults Only)

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Sea View
Shower
Room Details
Check Availability
12

Resort View King Room with Sofa Bed

1 King bed and 1 Sofa bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Terrace
Room Details
Check Availability
8

Ocean View Double Room

2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Sea View
Room Details
Check Availability
10

Resort View Double Room

2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Private Toilet
Room Details
Check Availability
4

Swim Up Double (Adults Only)

2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Shower
Room Details
Check Availability
7

Ocean Front Pyramid Suite (with Sofa Bed)

Has window
Non-smoking
Air Conditioning
Private Bathroom
Sea View
Shower
Room Details
Check Availability
Hide Room Types

This property hasn't received any negative reviews in the past 10 months.
Average for similar properties in Cancun
MEHMET YUKSEL TURKEY
June 26, 2026
It was amazing time on Hyatt Ziva. All people are kind and try to make our holiday enjoyable
Anonymous User
April 22, 2026
We enjoyed ourselves so much. Good hospitality and nice beautiful beach. The food from the restaurants are very yummy. Wish to return again.
Guest User
October 2, 2026
Beware of the menu; not everything is all-inclusive. Some items are explicitly priced, but the font is so tiny, you can barely see it!
Original TextTranslation provided by AI
Tetsu.I
February 25, 2026
It was first time to enjoy all-inclusive hotels. Ocean view from the room was beautiful and inside was clean and big! Everything inside the refrigerator was complimentary.
Woong Moon
May 29, 2026
Everything is goooooood~~~
Guest User
November 1, 2025
Amazing time, food is great and a lot better than the Riu hotel. The stuff is super nice and we enjoy the time there very much. I will definitely book again if I ever go back to Cancun
AnneW
December 6, 2025
The hotel is surrounded by beautiful white sand beaches. The food, drinks and snacks are very good. Staff are very attentive and police. Worth !
taeli
November 16, 2025
The location and ocean view is excellent. There are 8 restaurants and 24hr room service available with a wide variety of food can provided. The staff are nice and helpful. However, the beach is not that clean
Guest User
April 16, 2026
Excellent service and a great room.
Original TextTranslation provided by AI

Services & Amenities

TRADEWINDS
Open for: Breakfast, Brunch, Lunch, Dinner
Special dietary options: Vegetarian
Business hours: [Mon - Sun] 07:00-23:00
Habaneros
Cuisine: Latin
Open for: Breakfast, Brunch, Lunch, Dinner
El Mercado
Open for: Breakfast, Brunch, Lunch, Dinner
Lorenzo's
Open for: Breakfast, Brunch, Lunch, Dinner
La Bastille
Open for: Dinner
Pasteles
Open for: Lunch, Dinner
Chevy's
Open for: Brunch, Lunch
The Moongate
Cuisine: Japanese
Open for: Dinner
Special dietary options: Gluten-free, Vegetarian

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: 07:00–12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
StyleBuffet
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$600.00 (approx. £453.19) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Legal information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
Show All

Property Description

Local hotel name: Hyatt Ziva Cancun All Inclusive
  • Opened: 2015
  • Renovated: 2015
  • Number of Rooms: 539
Phone:+52-998-8487000
Email:CANIF-GM.DYNAMIC@HYATT.COM
With a stay at Hyatt Ziva Cancun All Inclusive in Cancun (Zona Hotelera), you'll be within a 10-minute drive of La Isla Shopping Mall and Tortuga Beach. This 4.5-star property is 1 mi (1.5 km) from Cancun Convention Center and 2.7 mi (4.4 km) from Langosta Beach.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, an outdoor tennis court, and a 24-hour fitness center. This property also features complimentary wireless Internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Asian cuisine at Moongate, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 8 bars/lounges. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.Make yourself at home in one of the 547 guestrooms featuring free minibar items and espresso makers. LED televisions are provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and complimentary bottled water.

You might be wondering

What landmarks are close to Hyatt Ziva Cancun?

Nearby attractions to Hyatt Ziva Cancun include Delphinus Punta Cancun, only <100m from your search (straight-line distance) away.

Does Hyatt Ziva Cancun have a swimming pool?

Yes, Hyatt Ziva Cancun has a pool.

Are pets allowed at Hyatt Ziva Cancun?

No, pets are not allowed at Hyatt Ziva Cancun.

What are the check-in and check-out times at Hyatt Ziva Cancun?

Check-in at Hyatt Ziva Cancun is from 15:00 and check-out is by 12:00.

Which airport is closest to Hyatt Ziva Cancun?

The nearest airport is Cancún International Airport, just straight line distance from hotel: 17.5 km away.

How much does it cost to stay at Hyatt Ziva Cancun?

Prices at Hyatt Ziva Cancun may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

About This Property

Nearest AirportCancún International Airport
Distance to Airport23.98KM
Nearest Train StationMaya Train Station - Cancún
Distance to Train Station25.81KM
Average Price FromGBP800
Hotel Star Rating5
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