The Pyramid Cancun - All Inclusive
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cancun

The Pyramid Cancun - All Inclusive

Health Protected
Blvd. Kukulcan 5-Km 16, Zona Hotelera, Cancun, Quintana Roo 77500, Mexico
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With a stay at The Pyramid Cancun - All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of La Isla Shopping Mall and Delfines Beach.Show More
We Price Match
hotel overview picture
3.5/5Service: 3.6
All 106 Reviews
Amenities
Outdoor Swimming PoolExclusive Beach AreaDivingSnorkelingSpaMassage RoomFitness RoomPublic ParkingBarNightclub
All Amenities
Surroundings
Airport: Cancún International Airport
(17km)
Landmarks: Museo Maya de Cancun
(478m)
Landmarks: Playa Delfines
(1.9km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Pyramid Ocean Front King Room
2

Pyramid Ocean Front King Room

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability
Pyramid Junior Suite
1

Pyramid Junior Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
TV
Sea View
Private Toilet
Room Details
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Pyramid Ocean View Twin Room
1

Pyramid Ocean View Twin Room

2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Room Details
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Lagoon View Twin Room
3

Lagoon View Twin Room

2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Room Details
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Pyramid Ocean View King Room
1

Pyramid Ocean View King Room

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Room Details
Check Availability
Pyramid Sunset View Room
1

Pyramid Sunset View Room

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
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Pyramid Master Suite
3

Pyramid Master Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
Sea View
Private Toilet
Shampoo
Room Details
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Pyramid Ocean View Room
1

Pyramid Ocean View Room

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
TV
Private Toilet
Shade Curtain
Room Details
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Sian Kaan Junior King Suite
4

Sian Kaan Junior King Suite

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
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Sian Kaan Master Suite
7

Sian Kaan Master Suite

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Minibar
Room Details
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Sian Kaan Standard Room
3

Sian Kaan Standard Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private Bathroom
TV
Private Toilet
Shampoo
Room Details
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Pyramid Ocean Front Room
2

Pyramid Ocean Front Room

1 King bed or 2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
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Pyramid Standard Twin Room
1

Pyramid Standard Twin Room

2 Double bed
25m² | Floor: 1
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Room Details
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Pyramid Standard Room
2

Pyramid Standard Room

1 King bed or 2 Double bed
25m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
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Pyramid Standard King Room
3

Pyramid Standard King Room

1 King bed
25m² | Floor: 1
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Room Details
Check Availability
Pyramid Sunset View King Room
2

Pyramid Sunset View King Room

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Room Details
Check Availability
Lagoon View Room
1

Lagoon View Room

1 King bed or 2 Double bed
Has window
Non-smoking
Private Bathroom
Minibar
Private Toilet
Cable Channels
Room Details
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Pyramid Ocean Front Twin Room
1

Pyramid Ocean Front Twin Room

2 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Private Toilet
Room Details
Check Availability
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Guest Reviews(106)

3.5/5
Verified Reviews
  • Cleanliness3.5
  • Amenities3.5
  • Location3.5
  • Service3.6
Guest User
February 12, 2024
They take advantage of their location . The rooms so old not clean especially the bathroom in our first day the shower was broken no hot water we called customer service they said they will send someone we waited no one came i ket calling for 10 minutes no one is answering i went down to the management and i was so mad . The food is disgusting I don’t recommend it do not go there . They changed the sheet and pillow case they weren’t clean and i took a picture
SIAVASH
September 25, 2021
I cancelled my booking and I did not stay in that hotel even for 1 min, Hotel was agree to cancel it and called trip.com for cancellation but trip.com hasn’t refund my money yet, Also hotel was very dirty and old, it was not as it described on trip.com, thats why as soon as I saw the hotel I cancelled it.
PSANTA
March 3, 2023
Good so good
Yuhan
December 22, 2023
The hotel is generally very good. It seems that we were upgraded. We were supposed to be in a standard room, but it was upgraded to a suite. Restaurant meals that require reservations are generally very good. Especially the white box, several dishes are delicious. Then a creative restaurant was also very delicious, much like fine dining. Many small creative dishes were served and someone introduced them. They even replaced the mushrooms with other vegetables just for me (I don’t like mushrooms). Boys need to wear long pants and collared clothes to most restaurants, but girls can wear anything. Room service is also free for our room types. The mini bar has all kinds of drinks and snacks. Overall satisfied, I would return if the price was cheaper. Note that if the room type is not Sian Kan, many things (services and restaurants) will be charged extra, so if the price difference is not big, it is recommended to book Sian Kan. Basically everything in the hotel is free.
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Guest User
February 17, 2024
The room faces the sea. The restaurant is very good.
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Guest User
February 4, 2024
Excellent hotel, nothing is missing…. Too much fun
Original TextTranslation provided by Google
Kirt
December 22, 2023
This is a beautiful resort that is kept in great condition. The staff are friendly and the food was good. There were many options for entertainment. Great resort, we will be back!
Nubia
December 7, 2023
This was the worst trip to Cancun we have had. To begin with, upon arrival there were hidden fees that we had to pay before we got our rooms. It took about 5 hours for them to have our rooms ready. They also have some kind of timeshare pitch they give you before you can get your room and they make you pay in cash to listen to it before getting your rooms. They claim to have a bunch of restaurants but only a couple are open at a time. They also charge for room service. They won’t clean your daily even if you ask them to. This place also isn’t ADA or pregnant friendly (unfortunately I am both). The distance from the lobby to the rooms is very far. You have to pay to get any seating on the beach. There are also some swim areas that you need to pay for. It might look nice but you have to pay extra for just about everything.
Felipe Ignacio
December 4, 2023
I loved the view and the beach that is part of the property. There was only one restaurant that served me a piece of meat that wasn’t in good condition but in the overall i had a good time

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: 06:00–12:00

Front desk hours: 24/7

Child Policies
Children can stay in some rooms of this hotel.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
TypeAmerican
StyleA la carte
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.5/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 2015
  • Number of Rooms: 18
With a stay at The Pyramid Cancun - All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of La Isla Shopping Mall and Delfines Beach.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer an outdoor pool or an outdoor tennis court.

Grab dinner at Benazuza Adults Only, a restaurant that specializes in Mexican cuisine. Dining is also available at the 2 coffee shops/cafes, and room service (during limited hours) is provided. When you are in need of a refreshing drink, visit the poolside bar or one of 13 bars/lounges, or 2 beach bars.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Make yourself at home in one of the 320 guestrooms featuring iPod docking stations and free minibar items. 50-inch flat-screen televisions can provide entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and coffee/tea makers.

Services & Amenities

Outdoor Swimming Pool
Spa
Bar
Restaurant
Meeting Room
Children's Playground
Kids' Club
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at The Pyramid Cancun - All Inclusive?

Prices at The Pyramid Cancun - All Inclusive are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to The Pyramid Cancun - All Inclusive?

The closest airport is Cancún International Airport. It is 16.95km from the hotel and approximately a 19minutes journey by taxi.

What are the check-in and check-out times at The Pyramid Cancun - All Inclusive?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does The Pyramid Cancun - All Inclusive provide airport transfer services?

No, the The Pyramid Cancun - All Inclusive doesn't provide airport transfer services.

What amenities and services does The Pyramid Cancun - All Inclusive have?

The Pyramid Cancun - All Inclusive has the following amenities and services: Outdoor Swimming Pool, Exclusive Beach Area, Diving.

Does The Pyramid Cancun - All Inclusive have a swimming pool?

Yes, The Pyramid Cancun - All Inclusive has a pool. Pool type: Outdoor Swimming Pool.

Does The Pyramid Cancun - All Inclusive have fitness amenities?

Yes, The Pyramid Cancun - All Inclusive has fitness amenities.

Does The Pyramid Cancun - All Inclusive provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does The Pyramid Cancun - All Inclusive have non-smoking rooms?

Yes, The Pyramid Cancun - All Inclusive has non-smoking rooms. Please view the hotel listing for details.

Does The Pyramid Cancun - All Inclusive provide breakfast?

Yes, The Pyramid Cancun - All Inclusive provides breakfast.

About This Property

Nearest AirportCancún International Airport
Distance to Airport16.95KM
Average Price FromGBP260
Hotel Star Rating5