Krystal Urban Cancun & Beach Club
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Krystal Urban Cancun & Beach Club

Discover Krystal Urban Cancun & Beach Club, an 3-star stay in Cancun. With a score of 7.3/10 based on 40 reviews, it offers an outstanding blend of quality and value, with prices starting from £53.

Check-In & Check-Out

Check-in from 15:00

check-out until 12:00

Nearby Attractions

Parador Fotográfico - Letras Cancún Malecón: 0.39km from the hotel

Plaza de Toros Stadium Cancun: 0.11km from the hotel

Venu Travel (Agencia Turistica): 0.23km from the hotel

Amenity Highlights

Pets are not allowed.

Food & Drink: Room Service, Restaurant, Bar

The above hotel prices are based on Trip.com for August 21-August 27.

Krystal Urban Cancun & Beach Club

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Highlights
Delicious breakfast
Pool bar
Lounge
Free shuttle bus
Ideal location
+5 more
Amenities
All amenities
Property Description
Show more
The location is super convenient, with many restaurants nearby. Highly recommended.
Surroundings
Airport: Cancún International Airport
(16.9 km)
Train: Maya Train Station - Cancún
(18.7 km)
Landmarks: B2B Center Cancun
(<100m)
Landmarks: Plaza de Toros Stadium Cancun
(110m)
Landmarks: Easy Transfer Cancun
(160m)
Landmarks: Pilates&salud
(190m)
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Krazy Non Refundable

Room Details
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6

Krazy 2 Double Beds (2 Adults + 1 Child)

2 Double bed
Has window
Non-smoking
Room Details
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6

Krazy 2 Double Beds (1 Adult + 2 Children)

2 Double bed
Has window
Non-smoking
Room Details
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6

Standard 2-bed Room (2 Adults + 1 Child)

2 Double bed
Has window
Non-smoking
Room Details
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5

Standard King Room

1 King bed
Has window
Non-smoking
Air Conditioning
TV
Electric Fan
Balcony
Room Details
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6

Krazy 2 Double Beds (3 Adults + 1 Child)

2 Double bed
Has window
Non-smoking
Room Details
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6

Krazy 2 Double Beds (1 Adult + 3 Children)

2 Double bed
Has window
Non-smoking
Room Details
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6

Krazy King Non Refundable (Free Beach Club Access)

1 King bed
Non-smoking
Air Conditioning
Private Bathroom
TV
City View
Room Details
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5

Krazy 1 King Room

1 King bed
Has window
Non-smoking
Room Details
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6

Standard 2-bed Room (1 Adult + 3 Children)

2 Double bed
Has window
Non-smoking
Room Details
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5

Standard Room, 2 Double Beds (Free Beach Club Access)

2 Double bed
Non-smoking
Air Conditioning
Private Bathroom
TV
City View
Room Details
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1

Standard Room With Balcony

2 Double bed
Has window
Non-smoking
Air Conditioning
TV
Electric Fan
Balcony
Room Details
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2

Krazy Super Saver

1 Double bed
Has window
Non-smoking
Room Details
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5

Altitud 1 King

1 King bed
Has window
Non-smoking
Room Details
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5

Altitude Room (Free Beach Club Access)

1 King bed
Non-smoking
Air Conditioning
Private Bathroom
TV
City View
Room Details
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6

Standard 2-bed Room (3 Adults + 1 Child)

2 Double bed
Has window
Non-smoking
Room Details
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6

Standard 2-bed Room (1 Adult + 2 Children)

2 Double bed
Has window
Non-smoking
Room Details
Check Availability
6

Standard 2-bed Room (2 Adults + 2 Children)

2 Double bed
Has window
Non-smoking
Room Details
Check Availability
6

Krazy Non Refundable (Free Beach Club Access)

2 Double bed
Non-smoking
Air Conditioning
Private Bathroom
TV
City View
Room Details
Check Availability
6

Krazy 2 Double Beds (2 Adults + 2 Children)

2 Double bed
Has window
Non-smoking
Room Details
Check Availability
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Average for similar properties in Cancun
Anonymous User
August 17, 2026
Location is very good, close to the Americas mall and many restaurants, the hotel is relative close to the airport. The service to the Krystal beach works perfect so is easy combine city with beach. You can go to the beach club 8:30 and they pick up on 16.00 . The room is good and very clean . The bed is confortable . The hotel need improve the costumer service in the reception.
Anonymous User
August 9, 2026
This hotel is quite old and not very clean. There are also many nonsensical restrictions. It wouldn’t be a good choice for anyone looking for a relaxing vacation.
KFOBS
February 3, 2026
The Location is the only plus here, the check in process was horrible. The stress of the holidays and the inconsistencies of booking errors made us feel on the edge the entire stay. No fridge on the rooms when we secured one for the price, the downgrades gave no refunds or gratuities. When asked to be transferred, they said no straight away and when we start to be firm they wanted us to vacate the room and wait for the 3pm check in to avail the room. The food was meh. The stay is supposed to be relaxing, this was the complete opposite.
James nuandong
January 3, 2026
The hotel is located in the city center, with a large shopping mall within walking distance. There's also a night market nearby, perfect for experiencing local night market culture. It's also easy to get a taxi to the hotel area.
Original TextTranslation provided by AI
Happysunnysunshine
March 2, 2026
Nice simple no-frills hotel, but please note that if you want to go to the beach club, you will need very early reservation as it is full and only available in the morning
Singarayan Devanesan
May 25, 2026
It was a great stay and the reception people were friendly and helpful. It has another hotel near the beach and can access that beach club.
Manilyn Ramirez
October 30, 2025
We’re room 620 with beach club access the location of the hotel is perfect it’s close to everything you need, mall, restaurant, hospital, money changer and a lot more! You should the beach club access u won’t regret! And ladies at the reception are very helpful and very nice they can answer everything u need to know! I love my stay at Krystal Urban Carlos and Itzel are super nice! And the breakfast is superb!
Guest User
January 17, 2026
There was a bit of a language barrier. However, the facilities were amazing and the location was right next to a big mall with a supermarket, food court, cinema, and a few stores. The breakfast was buffet style with custom omelettes, and the pool was great too.
Jose Maria Acastello
January 8, 2026
Very expensive for what it is. Bad service, dirty and worn out. Breakfast was poor and unappetizing.
Original TextTranslation provided by AI

Services & Amenities

Restaurant
Open for: Breakfast, Lunch, Dinner
Business hours: [Mon - Sun] 06:30-23:00

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and cot policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Children 17 years old and under
MXN$168.6 (approx. £7.30) per person
Adult
Buffet:MXN$395 (approx. £17.11) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash
Legal information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description

Local hotel name: Krystal Urban Cancun & Beach Club
  • Opened: 2009
  • Number of Rooms: 84
Phone:+52-9988488000
Email:reservaciones.kuc@krystal-hotels.com
A stay at Krystal Urban Cancun & Beach Club places you in the heart of Cancun, just a 5-minute walk from Plaza Las Americas and within a 5-minute drive of Plaza 28. This hotel is 8.1 mi (13 km) from La Isla Shopping Mall and 4.3 mi (6.9 km) from Langosta Beach.Relax on the private beach or enjoy other recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. Getting to the surf and sand is a breeze with the complimentary beach shuttle.Enjoy a meal at Restaurante Aquamarina, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 11 AM for a fee.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 9 meeting rooms available for events. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 246 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies or patios. Cable television is provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

You might be wondering

What landmarks are close to Krystal Urban Cancun & Beach Club?

Nearby attractions to Krystal Urban Cancun & Beach Club include B2B Center Cancun, only <100m from your search (straight-line distance) away.

Does Krystal Urban Cancun & Beach Club have a swimming pool?

Yes, Krystal Urban Cancun & Beach Club has a pool.

Are pets allowed at Krystal Urban Cancun & Beach Club?

No, pets are not allowed at Krystal Urban Cancun & Beach Club.

What are the check-in and check-out times at Krystal Urban Cancun & Beach Club?

Check-in at Krystal Urban Cancun & Beach Club is from 15:00 and check-out is by 12:00.

Which airport is closest to Krystal Urban Cancun & Beach Club?

The nearest airport is Cancún International Airport, just about 23 mins from hotel by car (16.9 km) away.

How much does it cost to stay at Krystal Urban Cancun & Beach Club?

Prices at Krystal Urban Cancun & Beach Club may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

About This Property

Nearest AirportCancún International Airport
Distance to Airport16.89KM
Nearest Train StationMaya Train Station - Cancún
Distance to Train Station18.73KM
Average Price FromGBP112
Hotel Star Rating3
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