Hotel Xbalamque and Spa
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cancun

Hotel Xbalamque and Spa

Health Protected
Av Yaxchilán 31, Cancun, Quintana Roo 77500, MexicoShow on Map
With a stay at Hotel Xbalamque and Spa, you'll be centrally located in Cancun, within a 15-minute drive of La Isla Shopping Mall and Plaza 28. This spa hotel is 2.5 mi (4 km) from Ultramar Ferry Puerto Juárez and 4.9 mi (7.8 km) from Langosta Beach.Show More
We Price Match
hotel overview picture
3.3/5Cleanliness: 3.4
All 106 Reviews
Amenities
Outdoor Swimming PoolSaunaSpaMassage RoomPublic ParkingFreeBarRestaurantKTVLuggage StorageWake-Up Call
All Amenities
Surroundings
Airport: Cancún International Airport
(18.1km)
Landmarks: Avenida Tulum
(696m)
Landmarks: Oficinas Xcaret Xel Ha Explore
(1.8km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Standard Double Room
19

Standard Double Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Towel
Room Details
Check Availability
Standard Two Double Room
14

Standard Two Double Room

2 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Towel
Room Details
Check Availability
Superior Room
13

Superior Room

1 King bed
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Room Details
Check Availability

Guest Reviews(106)

3.3/5
Verified Reviews
  • Cleanliness3.4
  • Amenities3.3
  • Location3.4
  • Service3.3
Aviel H
July 3, 2022
tank you
Guest User
January 5, 2024
The air conditioner only has cold air, and all toiletries are not available, and the sound insulation is poor
Original TextTranslation provided by Google
Anonymous User
January 2, 2023
Room changed, broken tiles and mold smell. Staff tired and unhelpful.
Original TextTranslation provided by Google
Guest User
February 6, 2022
The hotel looks good with its Mayan theme the only thing I did not like is that the chambermaids do not respect one's privacy And the rooms will open if no consent of the guest
Original TextTranslation provided by Google
StracciatellaShine
February 6, 2024
Por las fotos , pensamos que sería un poco más moderno o actual .
Translate
Edwina
December 27, 2023
This hotel has a beautiful interior. Never seen another like it. Rooms are simple but clean. Have stayed here a few times and love the Aztec decorum.
Arlen
December 27, 2023
There was not hot water, the problem last for around 12 hours. The manager told me they ran out of gas, how come that could happened in a hotel
Nathan
September 25, 2023
The location was excellent if you know how to use public transportation. We did, so we got to wherever we wanted to go in Cancun for less than a dollar. No blankets on bed and only sheets. Difficult when sharing a bed. The pool bar claimed the internet was down so wanted me to pay cash. I refused and told them to charge it to my room. Magically the internet was back up in about 10 minutes, which by the way, during the same 10 minutes, the front desk was up and running.and having no problems processing cards. This is becoming way to common in Mexico. If the business does not want to pay the credi card fee, then dont accept them. The front desk was always helpful. No problems there. The restaurant had a wonderful breakfast at a lower cost than neighboring restaurants. No problems there. It was still a good experience but no having blankets is reason enough for me to not return unless I packed my own, which I wont do. If this does not bother you, then it is a hood deal with access to public transportation and restaurants, entertainment, and markets. Great location!
dix
August 28, 2023
Price was good. Staff were friendly and helpful. Loved the way they designed the hallways. Swimming pool area needs to be cleaned better and more often. There were pieces of a child's diaper on the bottom of the pool for at least two days. I personally skimmed the pool of leaves before we swam each day but I did enjoy the pool very much. However, due to the great staff, the pool and the general area we would stay here again. One last thing: On Friday's the nearby music played until dawn. Yes, all night long. Nearby restaurants play until near midnight. We were all so tired, we still slept but it can be noisy at night.

Property Policies

Check-in and Check-out Times
Check-in: 15:00–18:00
Check-out: Before 12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
TypeAmerican
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Show More

Health Protected

Cleanliness
  • 3.4/5
Cleaning & disinfecting
  • Cleaning services provided by a professional company

Property Description

  • Opened: 1990
  • Renovated: 2001
  • Number of Rooms: 93
With a stay at Hotel Xbalamque and Spa, you'll be centrally located in Cancun, within a 15-minute drive of La Isla Shopping Mall and Plaza 28. This spa hotel is 2.5 mi (4 km) from Ultramar Ferry Puerto Juárez and 4.9 mi (7.8 km) from Langosta Beach.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Enjoy a meal at La Adelita, or stay in and take advantage of the hotel's room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Make yourself at home in one of the 90 guestrooms. Cable television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones and desks, and housekeeping is provided daily.

Services & Amenities

Outdoor Swimming Pool
Spa
Bar
Restaurant
Restaurant
Restaurant
No additional info available
Show More

Frequently Asked Questions

How much does it cost to stay at Hotel Xbalamque and Spa?

Prices at Hotel Xbalamque and Spa are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Hotel Xbalamque and Spa?

The closest airport is Cancún International Airport. It is 18.06km from the hotel and approximately a 25minutes journey by taxi.

What are the check-in and check-out times at Hotel Xbalamque and Spa?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Hotel Xbalamque and Spa provide airport transfer services?

No, the Hotel Xbalamque and Spa doesn't provide airport transfer services.

What amenities and services does Hotel Xbalamque and Spa have?

Hotel Xbalamque and Spa has the following amenities and services: Outdoor Swimming Pool, Sauna, Spa.

Does Hotel Xbalamque and Spa have a swimming pool?

Yes, Hotel Xbalamque and Spa has a pool. Pool type: Outdoor Swimming Pool.

Does Hotel Xbalamque and Spa have fitness amenities?

No, Hotel Xbalamque and Spa doesn't have fitness amenities.

Does Hotel Xbalamque and Spa provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Hotel Xbalamque and Spa have non-smoking rooms?

Please view the hotel listing for details.

Does Hotel Xbalamque and Spa provide breakfast?

Yes, Hotel Xbalamque and Spa provides breakfast.

About This Property

Nearest AirportCancún International Airport
Distance to Airport18.06KM
Average Price FromGBP56
Hotel Star Rating3