Cancun Hotels with Airport pickup service

After the trip to Cancun, I felt exhausted. Marriott's magical operation was beyond my understanding. I booked a Club 91 King Room for the first night, and the second night renewal fee increased by 1,500, and I changed to a Seaview Deluxe King Room: 1) I booked a Seaview Deluxe King Room, but found it was a twin room when I checked in, and it was very humid. I didn't bother to ask the front desk to change it; 2) Club 91 offers a free SPA, but when I made an appointment, I was told that it was just a hand, which lasted for about a few minutes, without the body. I enjoyed it for nothing, but the hand was not needed; 3) When checking out, I checked out the Seaview Room first. The list showed 6 lines including room fee and various taxes, all on the bill. Fortunately, I could speak some English, so I asked the front desk one more question. They said that I had already paid other fees except the resort fee on Ctrip, so why did I have to pay? Then I checked; 4) When I settled the Club 91 bill again, the amount I had paid was not on the bill, but there was an additional mini bar consumption. I was so busy that day that I only drank 2 bottles of free water in the room, and then I checked again; 5) I asked the hotel how many pesos it would cost if I could help call a taxi to the airport? The reply was 700. I happened to see a taxi driver waiting for passengers. I asked him and he said 500, so I got in the car without hesitation. 6) I forgot a beloved dress in the room when I checked out. After I left, I found out that I forgot to call the hotel again. They said they didn’t see it. They swore that the dress was only worn in the hotel and never left the hotel lobby. I asked for a day, but they still said no. I still feel sad. Looking back, I don’t know if these are pitfalls or coincidences? The hotel front desk and Club 91 staff are very friendly, and the facilities, environment, outdoor swimming pool, and exclusive beach are all good.

Good location. Have a lot activities to do. The staff are nice and helpful. The beach is perfect and beautiful to swim and walk around and the food and wine is also really good here.

Hotel is located at the north east point of Cancun *****, which allows to have an access to the beach at the northern side as well as at the eastern side. Both of the beaches are hidden from big waves by the piers. Turquoize suites are spacious and well maintained with an amazing view of the sea. Hotel territory is big enough for walks around it. Sea view from different spots is really beautiful. Hotel has several pools so that the clients can choose one suitable for them. There are several restaurants and bars in the hotel as well, which brings some diversity of options. Hotel staff is very friendly and polite. Service is really good. Overall nice impression of the hotel. Turquoize suite also has a separate building, which is more quiet and a separate swimming pool with a good view of the sea. Definitely recommend this hotel to all sorts of visitors. The only thing that can be better is the food. I would give 4 points out of 5 for the food, it can be more delicious and special as well as the cocktails in the bars, but maybe it’s because of the “all inclusive” type of the service.

Our experience started weak but ended stronger. This resort had customer service that was unresponsive, and unhelpful when we did reach them, prior to our arrival. While drinks are included, all I could drink were bottled beers or wine because the cocktails that any barista made were the worst I had tasted - mudslide, vodka soda, pinacolada, etc. all were terrible. Maybe they do this so guests don't order much alcohol? Waiters are a hit and miss, Marco Polo had a wonderful waiter who put on a show for us, while the Caribbean restaurant by the sea had a waiter who never once got our orders right, dozens of wrong orders or forgotten items in every sitting. Airport transport has many rules - for pickup, you must order 12-24 hours in advance, outside that window you're on your own. For dropoff, you must order the day before departure, can't pre-arrange 2 days in advance and you can't arrange the same day either, add some stress to your holiday. This resort benefits from its connection to neighboring GR Caribe by Solaris as their combined facilities and the prettier design of GR Caribe make the overall resorts experience more interesting and memorable.

Hotel environment is good! Meals are still ok! There are 4 restaurants in the evening! 3 to book! There are 6.7 at noon, no reservation! Breakfast two restaurants! Room service actually needs to charge 5 US dollars per service fee... There is no welcome drink when you stay! Did not introduce it! Feeling less enthusiastic...

This is the best place I ever been. Place is beautiful, a very classic hotel, furniture, art pieces, decoration, everything very good quality and outstanding. Amenities, Food, drinks and location is a A+. I have nothing to say about, I am very impressed and still am, it will take me a while to find a place to be as good as this one. Now I want to talk about their services. I don’t know if it’s their training or if it’s the Mexican people, but I received from each and everyone the best services I ever had. No words to discutível how I felt about it. I just want to say thank you to all of you works at Grand Fiesta Americana Coral Beach, you all made my vacation awesome and I had the time of my life.

4th time staying here, each time less impressed. Airport transfer refused to take us even though we were on the list because Riu failed to send us a travel voucher. Motel rep was unable to reimburse us for the $85 taxi because airport rep said we didn’t come. Tried all restaurants all meat is overcooked and hard to chew. Vegetables undercooked. Uses bologna for ham, as pepperoni on pizza, in salads, in omelets, any where ham would be used. There is some good dishes but if it has meat, yuck.

The overall cost performance is quite high The hotel booked in the evening includes a restaurant, the western restaurant is delicious The ingredients are very good. Do you need to make an appointment one or two days in advance? Those who like to take pictures by the sea can take pictures on the beach of this hotel. The sea here is blue-green and very clear. When choosing a room, it is recommended to choose a room that does not collude with the room next door, otherwise it will be super expensive. They are all Indians or Americans who play music and hold parties😂 The hotel has free canoe or sailing projects, you can walk there or take the hotel's free shuttle bus

Environment: The hotel environment is very good, the location is very good, the business district is right outside, and it is very convenient for eating and shopping Sanitation: Clean and tidy, the beach closest to the hotel is not very clean Facilities: Complete and complete

Outstanding 4 star mexican hotel. The restaurant is good, the staff is excellent and accomodating. The rooms are nicely supplied and ordered. The house keeping great. The location is right on the main road to Cancun *****, but close to city amenities also. The parking garage is right underneath the hotel, very convenient but might be filled in the busy season. Would definitely book again.