Coin de Mire Attitude

My wife I have just returned from a weeks stay at the Coin fe Mire Attitude and what a week. Excellent service from arrival to departure. All the staff are extremely friendly and helpful. The room was immaculate and serviced daily to a high standard. It was nice to see on going maintance been carried out in rooms, keeping the standards high. The restaurant's are excellent really good mix of both local and international food. Kot Nou was a fantastic experience giving an authentic feel to Mautrian food and the explanation was excellent. I think Coin de Mire Attitude is underated at 3*plus service and standards are suppierer to this. Thank you for a great experience. Andy & Annette

Very good service. Good food and drinks. New creative cocktails are a must. Check for Jayraj for your cocktails. Never bored. Staff are super friendly. Wifi works well. Rooms are spacious. Activities are nice too. I recommend the all inclusive package.

The hotel has the amenities applicable to its 3 star rating however lacks hygiene & good service. Our room was spacious with good washing facilities but had a shortage of clean insect free storage for clothing it would benefit from a deep clean. We were located away from the pool so didn’t attract the noise from that however it was close to the busy road & noisy. The main restaurant is mostly buffet service & can be extremely frustrating with serving platters often left empty without replenishment. There was a lack of regular monitoring of food levels & when empty platters were reported, there was still delay in their replenishment whilst food was prepared. Quality hotel buffets have staff checking levels & preparing food in anticipation of a refill. The food choices were reasonable, when available but some lacked flavour & quality. Service in the restaurant & bar areas was often very slow & haphazard. Staff were regularly seen congregating in groups & lacked peripheral awareness of waiting customers & some lacked knowledge of basic waiting skills We addressed this with supervisory staff several times & received the same response, ‘it’s only their second day’. This apparent training on the job might explain some of the poor service issues. The majority of staff were friendly although some were surly & others looked unhappy in their environment. We found the All Inclusive option irritating. Instead of perhaps some form of (environmentally friendly) wrist band to identify those with the AI package, guests give their orders to staff who write on a carbonated pad & when a guest leaves they have to sign for their orders on an itemised (zero balance) receipt. We found we often had to wait for the ‘bill’ to be prepared & delivered instead of just leaving when we wanted to. This rather outdated method appears to suit the hotel’s administration rather than favour their guests. It also creates considerable paper & ink wastage by the hotel. We also observed a fair amount of unnecessary paper usage by reception staff on a daily basis. Somewhat inefficient & hypocritical I feel due to the hotel’s regular mentioning of their ‘eco’ credentials Bedrooms have a mini fridge described as a ‘mini bar’ for AI guests. However guests have to stock this themselves from the hotel’s shop. Something we’ve never experienced before. Neither have we experienced tea & coffee being loose in paper bags.The milk is powdered & also in a paper bag. According to the hotel this saves waste and promotes an eco friendly environment. In my opinion it’s cost cutting by the hotel & unhygienic, (with staff handling the teabags to count a few out to each bag-as witnessed by us). Many hotels around the world contribute to an eco friendly environment and still supply their guests with quality and sterile tea/coffee making facilities. The shop was at the opposite end of the resort which meant having to make inconvenient journeys to stock each day. This provided the shop had some sto

Friendly staff & were fortunate enough to check-in early, which was appreciated. Security staff were welcoming whenever we came into contact with them. The room had a partial ocean view but looked across a noisy road which wasn’t relaxing. It was large with a huge bed. The shower & bathroom area were spacious. There are only shelves & a hanging rail to place clothing which is concealed by some rather unpleasant looking sliding homemade curtains. There is a good sized safe. Only 2 x 3-pin sockets in the room (one underneath the desk which powers the tv so if coming from the UK bring a European adapter as there are more 2-pin sockets. There is a mini fridge. You can hire a reusable bottle which is refundable on check out. We brought our own as theirs were old & manky. Guests have to refill their own bottles from 2 water fountains. All Inclusive is unnecessarily convoluted; not at all customer focused. Rather than a simple AI wristband system, guests give their room number upon order & wait to sign a receipt. If the hotel is trying to be ‘eco friendly’ they could eradicate the need for so much paper by invoking a simpler system? The AI room ‘mini bar’ options are 2 bottles of either beer or soft drink p.p.p.d. To obtain these, guests must go the shop each day, select & sign a receipt. There is further inconvenience when the shop was either closed, (when it should have been open), or it hadn’t been restocked. There is a small gym, with a variety of equipment to enable a reasonable workout. Nice pool areas, although very busy, so not relaxing. There seemed to be large parties of non residents present on occasions, who possibly pay a ‘day rate’ to have lunch & use of the pool? This hugely increased the overall noise & general busyness of the place. There appeared to be only one poolside shower & no foot shower, which would have been handy if you come in off the beach & want to wash the sand from your feet. Our biggest disappointment & frustration was the main restaurant; primarily buffet service. Food is varied with some good choices. However, we found some to be bland & needing extra flavour. There seemed to be a real lack of regular monitoring of food levels. Containers were often empty & took a long time to be replenished, even after physically locating a member of staff to ask. Overall, the food area had a grubby, sticky & unhygienic look & feel to it. There were no bottles of hand sanitisers anywhere inside the restaurant buffet areas, apart from as you enter it. We found this incredulous given the amount of hand contact required by guests with utensils & the potential to pass on germs. Due to their ‘eco’ credentials there are no single use items available such as butter packs or sugar sachets, instead everything is in one container such as a large block of butter with one knife that in constant use, (again, questionable hygiene standards). Inevitably popular food items like butter, milk, fresh fruit & bacon were virtually always either