The Onyx Apartment Hotel by Newmark
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cape Town

The Onyx Apartment Hotel by Newmark

57 Heerengracht St, Cape Town, Western Cape 8000, South Africa
Show on Map
With a stay at The Onyx Apartment Hotel by NEWMARK in Cape Town (Cape Town City Centre), you'll be a 3-minute walk from Cape Town International Convention Centre and 6 minutes by foot from Long Street. This upscale aparthotel is 1 mi (1.6 km) from Cape Town Cruise Terminal and 1.2 mi (2 km) from Two Oceans Aquarium.Show More
We Price Match
hotel overview picture
4.3/5Very Good·Cleanliness: 4.4
All 102 Reviews
Amenities
Indoor Swimming PoolOutdoor Swimming PoolSpaFitness RoomPrivate ParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBarRestaurantWake-Up Call
All Amenities
Surroundings
Airport: Cape Town International Airport
(20.2km)
Train: Stellenbosch
(49.4km)
Landmarks: Rovos Rail Station - Pretoria
(361m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Two-Bedroom Apartment
8

Two-Bedroom Apartment

1 King bed and 2 Single bed
Has window
Non-smoking
Air Conditioning
In-room Wi-Fi
Room Details
Check Availability
Studio Apartment
9

Studio Apartment

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
In-room Wi-Fi
Room Details
Check Availability
Deluxe One-Bedroom Apartment with Mountain View
5

Deluxe One-Bedroom Apartment with Mountain View

2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
In-room Wi-Fi
Room Details
Check Availability
Deluxe Two-Bedroom Apartment with Balcony

Deluxe Two-Bedroom Apartment with Balcony

2 Single bed and 1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
In-room Wi-Fi
Room Details
Check Availability
Studio Apartment Deluxe Mountain View
12

Studio Apartment Deluxe Mountain View

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
In-room Wi-Fi
Room Details
Check Availability
One-Bedroom Apartment with City View
10

One-Bedroom Apartment with City View

2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
In-room Wi-Fi
Room Details
Check Availability
Hide Room Types

Guest Reviews(102)

4.3/5
Very Good
Verified Reviews
  • Cleanliness4.4
  • Amenities4.3
  • Location4.2
  • Service4.2
Guest User
November 28, 2023
Really enjoyed our stay. The room was a good size, clean, tidy and serviced daily. Staff were friendly and attended to all our needs. Lovely bar area and YU restaurant was sublime, well worth visiting.
Danielle Antionette
February 21, 2024
Staff were very friendly. The room was comfy, but not the cleanest & things were painted over to seem new. However, it was clear the hotel is in need of some TLC. Overall, it was okay for a short stay. I don't think I could've stayed there longer than a day or two.
DPTG
January 5, 2024
Decent location about a 15 minutes walk to the V&A. Nice sized apartment and good onsite facilities including gym, restaurant, coffee shop, pool. Helpful front desk. Comfortable beds. No in-room adaptors.
Danni
February 16, 2023
View is super nice and service is good. The set is good . Location is near the waterfront and near anywhere. Recommend and will come to stay again.
situwinnie
June 2, 2023
Terrible Privacy and Security Concerns at the Onyx Hotel, Cape Town I recently had the unfortunate experience of staying at the Onyx Hotel in Cape Town from May 13 to May 21, 2023. My stay was marred by several distressing incidents that severely compromised our privacy and safety. I feel compelled to share my disappointment and warn others about the glaring issues I encountered. To begin with, we were shocked when an unknown individual entered our locked room without any prior indication or even bothering to knock. Although the person quickly retreated upon seeing my wife inside, the incident left us feeling violated and unsafe. When we reported the incident to the hotel management, their response was lackluster, merely assuring us that they had addressed the matter by reviewing the room access cards of their employees. Such a nonchalant approach to a serious breach of privacy is simply unacceptable. Regrettably, the second incident was even more distressing. Despite taking precautions such as keeping our valuables in separate wallets within different compartments of my backpack, we discovered that someone had meticulously searched through all our luggage. Shockingly, they had selectively removed a single banknote from each bundle of money we had stored, which included various currencies. It is worth noting that in our extensive travels to 65 countries prior to this, we had never encountered such a disheartening incident. The Hotel General Manager's response to our complaint only added to our frustration. In a letter, they focused solely on the investigation into the lost money, completely missing the point that our privacy had been grossly violated. This lack of understanding and empathy from the management further reinforces my belief that the Onyx Hotel does not prioritize the well-being and satisfaction of its guests. Based on these unsettling experiences, I cannot, in good conscience, recommend the Onyx Hotel to anyone. The disregard for guest privacy, the ineffective response to security breaches, and the apparent indifference shown by the management team make this establishment an untrustworthy and unworthy choice for accommodation. I strongly advise prospective visitors to explore alternative options that prioritize guest safety, privacy, and satisfaction. 在开普敦奥尼克斯酒店式公寓-纽马克,严重侵犯隐私和安全的糟糕体验 我们于2023年5月13日至5月21日入住开奥尼克斯酒店式公寓-纽马克。在我们的住宿期间,我们经历了一些严重事件,侵犯了我们的隐私和安全。首先,有人在未敲门或给出其他提示的情况下进入我们上锁的房间,当时我一个人在房间,看到我后,该人立即离开。在我们投诉后,酒店的管理层告知我们,通过检查员工的房间门禁卡,该问题已得到解决。第二个事件更糟糕,我先生将一定数量的不同的货币现金,放在两个不同的钱包中,这些钱包分别放在我先生背包的不同隔层中。由于背包是合上的,并放在我先生上锁的行李箱里,有人搜查了我们所有的行李,选择性地从每沓中偷走了人民币共200元,南非兰特100元。在我们之前去过的65个国家中,我们从未经历过这样的事件。酒店总经理给我们发来一封信,只关注对金钱损失的调查,没有理解到我们的隐私受到了侵犯,更没有提供任何有效的解决方案,让我们非常不满!此酒店没有安全感!!! 被盗窃的当天,我们马上反馈携程的管家工作人员,他们很用心的跟踪着此事件;真的,当时应该北京时间凌晨3点多,管家工作人员致电来安慰我,真的很温暖! 注:英语评论来自我先生,德国人
Guest User
July 26, 2023
Accessible to the meeting place.
Dalaogan
March 16, 2023
The hardware facilities of the hotel are very good and very new, one room and one living room, the breakfast is semi-buffet, the standard is very high, and the taste is also good. The hotel is in the city center, walking distance to the exhibition center and the pier, there is Burger King downstairs, overall a very satisfactory stay.
Original TextTranslation provided by Google
Guest User
September 28, 2023
Good value for money
Original TextTranslation provided by Google
Guest User
February 13, 2023
All good
Original TextTranslation provided by Google

Property Policies

Check-in and Check-out Times
Check-in: 14:00–24:00
Check-out: Before 11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
Breakfast not provided.

Show More

Property Description

  • Opened: 2019
  • Number of Rooms: 109
With a stay at The Onyx Apartment Hotel by NEWMARK in Cape Town (Cape Town City Centre), you'll be a 3-minute walk from Cape Town International Convention Centre and 6 minutes by foot from Long Street. This upscale aparthotel is 1 mi (1.6 km) from Cape Town Cruise Terminal and 1.2 mi (2 km) from Two Oceans Aquarium.

Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 18 kilometers.

At The Onyx Apartment Hotel by NEWMARK, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Featured amenities include dry cleaning/laundry services and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Make yourself at home in one of the 101 air-conditioned rooms featuring kitchens with refrigerators and ovens. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and microwaves, and housekeeping is provided daily.

Services & Amenities

Indoor Swimming Pool
Outdoor Swimming Pool
Spa
Fitness Room
Bar
Restaurant
Restaurant
Restaurant
No additional info available
Show More

Frequently Asked Questions

How much does it cost to stay at The Onyx Apartment Hotel by Newmark?

Prices at The Onyx Apartment Hotel by Newmark are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to The Onyx Apartment Hotel by Newmark?

The closest airport is Cape Town International Airport. It is 20.2km from the hotel and approximately a 23minutes journey by taxi.

What are the check-in and check-out times at The Onyx Apartment Hotel by Newmark?

The check-in time is after 14:00 and the check-out time is before 11:00.

Does The Onyx Apartment Hotel by Newmark provide airport transfer services?

Yes, The Onyx Apartment Hotel by Newmark provides airport transfer services.

What amenities and services does The Onyx Apartment Hotel by Newmark have?

The Onyx Apartment Hotel by Newmark has the following amenities and services: Indoor Swimming Pool, Outdoor Swimming Pool, Spa.

Does The Onyx Apartment Hotel by Newmark have a swimming pool?

Yes, The Onyx Apartment Hotel by Newmark has a pool. Pool type: Indoor Swimming Pool, Outdoor Swimming Pool.

Does The Onyx Apartment Hotel by Newmark have fitness amenities?

Yes, The Onyx Apartment Hotel by Newmark has fitness amenities.

Does The Onyx Apartment Hotel by Newmark provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does The Onyx Apartment Hotel by Newmark have non-smoking rooms?

Please view the hotel listing for details.

Does The Onyx Apartment Hotel by Newmark provide breakfast?

No, The Onyx Apartment Hotel by Newmark doesn't provide breakfast.

About This Property

Nearest AirportCape Town International Airport
Distance to Airport20.2KM
Nearest Train StationStellenbosch
Distance to Train Station49.37KM
Average Price FromGBP139
Hotel Star Rating4