Sugar Hotel
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cape Town
Sugar Hotel
Health Protected
1 Main Rd, Cape Town, Western Cape 8005, South Africa
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With a stay at Sugar Hotel in Cape Town (Cape Town City Centre), you'll be within a 5-minute drive of Long Street and Cape Town Stadium. This luxury hotel is 1.1 mi (1.8 km) from Two Oceans Aquarium and 1.2 mi (2 km) from Cape Town Cruise Terminal.Show More
We Price Match
4/5Very Good·Cleanliness: 4.0
All 58 Reviews
Amenities
Golf CourseSpaMassage RoomPrivate ParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceRestaurant24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Cape Town International Airport
(22.4 km)
Train: Stellenbosch
(51.6 km)
Landmarks: Two Oceans Aquarium
(430m)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
9
Superior Room
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Check Availability
6
Double Room-Ground Floor
1 Queen bed
18m² | Floor: G
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Check Availability
3
Superior Room, Private Pool, Mountainside
1 King bed or 2 Single bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Check Availability
7
Standard Double Room
1 Queen bed
Non-smoking
Air Conditioning
Private Toilet
Hair Conditioner
Shampoo
Check Availability
Basic Double Room
1 Queen bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Check Availability
4
Deluxe Double Room with Plunge Pool
1 Double bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Check Availability
9
Deluxe King Room
1 King bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Check Availability
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Guest Reviews(58)
4/5
Very Good
Verified Reviews- Cleanliness4
- Amenities4
- Location4
- Service4
Fio’
July 1, 2023
The hotel is very cute and cozy, I loved my room despite was quite smaller comparing to the pictures shown in their page. People are lovely and breakfast is awesome the only 2 thing that upset me a lot is that I complained twice that my A/C heater was doing a very heavy noise and hasn’t been fixed at all as well in my room there was a problem with the hot water and on Winter time in Cape Town this is such a discomfort.
Guest User
March 19, 2024
I dont normally leave bad reviews as i feel that everyone deserves a chance. But the Sugar Hotel in Ct has allowed me to make an exception. The worst hotel with shocking service. Room was not at all what was advertised. (Large double room with city view) not so much! Not even a window. Upon complaining i was met with hostility and arrogance and told its not their problem and i have to deal with the OTA (Agoda) that i booked through. They were argumentative and rude and unhelpful. Both managers on duty. Refused to give me owner’s details. Room is matchbox size Shocking.
Tashmia
January 12, 2024
This is not a five star property. Dark room, old carpet, tired and shabby. No dressing gown or slippers or lobby lounge area.
Paul
November 18, 2023
Fab little boutique hotel. Very close to the V&A Waterfront area - we took Ubers most days for £2. Hotel staff were very friendly and helped us organise a tour to see the penguins at Boulders Beach. The room was very spacious, with a huge bed. We could have benefitted from more wardrobe space, but otherwise totally fantastic
Mimi
October 22, 2023
Oncemore and George are very helpful and if you have any questions they are going to help as much as they can. The area is great to get to the start line of the Cape Town Marathon. Was not use to the no door for the toilet area in our bedroom. The staff is wonderful and I felt really safe.
Guest User
October 10, 2023
We booked a massage and meal, and on the day are told the kitchen closes at 3 so we cant have a hot meal. I called management, who shouted at me on the phone, and slammed the phone down in my ear. I am extremely disappointed and will make sure to inform friends family and social media of this incident. Terrible service, rude and unprofessional. I have reported you to Daddy’s Deals direct (I am a merchant so have direct access) as well as on social media platforms. I hope you are happy with ruining our anniversary today.
Guest User
September 25, 2023
The service is mediocre, staff lack finesse everything asked was an effort. nickel and dime. As a guest it felt like every ask was to much no back up for load shedding. Fire alarms went off 5:45 am on a Saturday morning with no explanation or apology. Not a relaxing weekend away at all. The next morning staff woke us up early asking if we have a car and can it be moved. They knew we did not have a car
Guest User
September 25, 2023
We had a booking for 11 to 12 And 12 to 1pm for a massage And then for lunch at 1 at Cuzina. We arrived to see Cuzina no longer existed and then we were told the restaurant closes at 12 and could not accommodate us for lunch at 1. After a series of very unpleasant and unprofessional conversations with the manager Onetime, which we want to report to Hyperli, we were not accommodated. This is the 2nd time this venue has cancelled The first one was for the day of the taxi strike where we were called on the morning of our appointment to.say the venue was closed . Today no prior notice was given and we forfeited our appointments despite braving the stormy weather to arrive for it. I strongly recommend that Hyperli ban the Sugar Hotel and its subsidiaries from further advertising on your portal - they are unprofessional and unaccountable and their customer service and communications are sorely lacking.
Guest User
August 17, 2023
The hotel is very conveniently located, close to shops and restaurants however it is quite noisy from traffic if your room faces the road. Breakfast is not buffet style and you have to order so allow time to do this as you cannot grab a quick bite to eat.
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: 04:30–11:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Health Protected
Clean
- 4/5
Health & safety measures
- Thermometers available
Cleaning & disinfecting
- Cleaning services provided by a professional company
- Rooms are disinfected between stays
Property Description
- Opened: 2004
- Renovated: 2011
- Number of Rooms: 13
With a stay at Sugar Hotel in Cape Town (Cape Town City Centre), you'll be within a 5-minute drive of Long Street and Cape Town Stadium. This luxury hotel is 1.1 mi (1.8 km) from Two Oceans Aquarium and 1.2 mi (2 km) from Cape Town Cruise Terminal.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7 AM to 11:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 8 guestrooms featuring refrigerators and iPod docking stations. 32-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7 AM to 11:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 8 guestrooms featuring refrigerators and iPod docking stations. 32-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Services & Amenities
Most Popular Amenities
Golf Course
SpaAdditional charge
Massage Room
Private ParkingFree
Airport Pick-up ServiceAdditional charge
Airport Shuttle ServiceAdditional charge
Restaurant
24-Hour Front Desk
Wi-Fi in Public AreasFree
Spa
Restaurant
Restaurant
Restaurant
No additional info available
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