President Hotel Cape Town

President Hotel Cape Town Reviews

President Hotel Cape Town

4 Alexander Rd, Cape Town, Western Cape, 8001, South AfricaView hotel details
President Hotel Cape Town
President Hotel Cape TownPresident Hotel Cape TownPresident Hotel Cape Town
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Guest Reviews of President Hotel Cape Town

7.5/10
114 review
Verified reviews
Location7.6
Amenities7.5
Service7.1
Cleanliness7.8
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All reviews(114)
Positive reviews(15)
Reviews with photos/video(2)
Negative reviews(2)
Guest User
Stayed in Aug 2025
Family
1 review
9.0/10
Great
Posted on Oct 9, 2025
We only stayed for one night and checked in late in the evening. The check in process was quite simple and fast, they also provided the bed for a baby upon request (we forgot to book it in advance). The breakfast was really nice, lots of options and great coffee!
Response from Property: Dear Anastasiia, Thank you for your lovely review and 5 star rating. We love to hear from our guests and are thrilled that you had a great experience with us.Looking forward to you visiting us again soon.Kind regards,Bronwyn Feldwick-DavisDirector of Guest Experience
Guest User
Classic Room
Stayed in Sep 2025
Booked for others
1 review
8.5/10
Very good
Posted on Oct 23, 2025
not wort for short stay ... 
Response from Property: Dear Guest,Thanks for taking the time to post your review. We are delighted to see that you had a great experience and we hope that you will visit us again in the near future. Best regards Bronwyn Feldwick-DavisDirector of Guest Experience
Guest User
Classic Room
Stayed in Aug 2025
Solo traveller
2 review
10/10
Outstanding
Posted on Oct 19, 2025
All was good
Response from Property: Dear Guest,Thank you for your 5 star review!We are delighted that you had such a great stay with us and hope to see you again soon.Kind regards,Bronwyn Feldwick-DavisDirector of Guest Experience
Guest User
Classic Room
Stayed in Nov 2024
Family
3 review
8.5/10
Very good
Posted on Mar 25, 2025
Great for family
Response from Property: Dear G‍u‍e‍s‍t‍ ‍U‍s‍e‍r,Thank you for rating the President Hotel so highly! It is wonderful to know that you enjoyed your time with us. We are looking forward to your next visit and to you making more memories with us. Kind regards, Bronwyn Feldwick-DavisDirector of Guest Services
NKAY
Classic Room
Stayed in Jul 2024
Solo traveller
9 review
10/10
Outstanding
Posted on Aug 15, 2024
Great stay, comfortable
Response from Property: Dear N‍K‍A‍Y,Thank you for rating the President Hotel so highly! It is wonderful to know that you enjoyed your time with us. Thank you for your feedback and we hope that you will visit us again soon. Kind regards, Bronwyn Feldwick-DavisDirector of Guest Services
Guest User
Stayed in Sep 2023
Solo traveller
7 review
9.0/10
Great
Posted on Dec 31, 2023
They upgraded the room also nice location!
Anonymous User
Classic Room
Stayed in May 2024
Solo traveller
4 review
10/10
Outstanding
Posted on Jul 3, 2024
Best best
Response from Property: Thank you for writing such a great review about your recent stay with us. We are delighted to know that we exceeded your expectations and that we made your stay so memorable. We look forward to welcoming you back again soon. Best Regards, Bronwyn Feldwick-Davis Director of Guest Services
Antig
Stayed in Dec 2023
Business traveller
31 review
10/10
Outstanding
Posted on Jan 19, 2024
Good place.
Guest User
Suite With Sea View
Stayed in May 2024
Couple
2 review
10/10
Outstanding
Posted on Jun 25, 2024
👍 good
Response from Property: Dear Guest,Thank you for taking the time to review us, we appreciate it and we are glad to see that you enjoyed your stay with us.We hope that we can welcome you back again soon.Warm regards,Bronwyn
JINENDRA BHANSALI
Classic Room
Stayed in Feb 2023
Couple
21 review
10/10
Outstanding
Posted on Mar 27, 2023
Fentastic property
Response from Property: Dear JinendraThank you for taking the time to post this review and your great comments. My team and I are delighted that you enjoyed your stay here with us and look forward to your next visit and may it be soon. Kind regards DesmondGM
Guest User
Suite With Sea View
Stayed in Jul 2025
Couple
5 review
1.7/10
Posted on Aug 11, 2025
I stayed there for four nights and it was absolutely terrible. I've never stayed at a worse hotel. The main issue was the complete lack of room cleaning service. It was like calling a number, and no one would clean the room unless I called to request it. It was incredibly frustrating. Every night when I returned to the room, it was still the same as when I left, completely untouched! Towels and trash bags were never changed! The breakfast was Hanting-level quality. The juice wasn't freshly squeezed, and the fruit was mostly canned, not fresh. The only hot dishes were egg dishes: fried eggs and omelets, and even those took ages to prepare. They cooked each guest individually, not all at once. It was a complete mess. It was so infuriating. I'll never stay at a hotel like this again. It's absolutely terrible.
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Response from Property: Dear Guest,Thank you for taking the time to give us your feedback on you recent stay at our hotel. We appreciate and value our guests' comments and we are sorry to hear that you did not enjoy your stay with us and for any inconvenience that you may have experienced. We have taken note of your comments regarding the cleaning of your room and we are so sorry to hear that it was not serviced properly as this is not at all the level of standard of the President Hotel . Thanks for taking the time to bring this to our attention and we will use the feedback to help us improve and to ensure that this doesn’t happen again.Kind regards,Bronwyn Feldwick-DavisDirector of Guest Experience
Yifan
Classic Room
Stayed in Aug 2024
Business traveller
25 review
9.0/10
Great
Posted on Oct 7, 2024
The surrounding environment is very good
Original textTranslated by Google
Response from Property: Dear Y‍i‍f‍a‍n,Thank you for taking the time to review us, we appreciate it and we are glad to see that you enjoyed your stay with us.We hope that we can welcome you back again soon.Warm regards,Bronwyn Feldwick-DavisDirector of Guest Services
Guest User
Stayed in Apr 2023
Travelling with friends
10/10
Outstanding
Posted on May 30, 2023
The location of the President Hotel is very good. It is the preferred hotel recommended by South African friends. It takes only 5 minutes to walk to the beach. We booked the Ocean Classic Room (with balcony). There is no picture of this suite type on Ctrip. I have been worried that I can’t see the sea view. In addition, the big bed can be split into 2 single beds by the hotel. The hotel arranged us in rooms 647 and 648 (the highest 6 floors of the hotel), which are located in the northeast of the hotel. You can see both the sunrise and the sunset by the sea. It is really a super invincible sea view room. Since the two rooms are next to each other, there was a dinner party. The hotel does not provide toothbrush, toothpaste and slippers, you need to bring your own. The breakfast variety is very rich and there are quite a lot of choices. Most of the tourists in this hotel are European and American guests, and I didn't see many Asians. There are 2 large bottles of pure water (1L volume), coffee and tea bags in the room, among which black tea is a specialty of South Africa, you can try it. The hygienic condition of the hotel is OK, and the bathroom supplies are average. The hair dryer was in the drawer of the desk and I couldn't find it on the first day. The guest room is cleaned every day, and a tip of 2 dollars is prepared for the service staff every day, just put it on the bedside table. South Africa uses South African standard plugs, so remember to bring them with you when you go abroad. Alternatively, a 2-pin round plug can be used.
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6/9
Anonymous User
Stayed in Jun 2023
Couple
1 review
10/10
Outstanding
Posted on Sep 9, 2023
Very good service, will help with luggage and say hello warmly. There is a parking lot The room was very quiet and tidy Just outside the hotel, you can go for a run on the beach, and the scenery is also very good. Within 10 minutes drive from VA shopping
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gary
Classic Room
Stayed in Dec 2025
Business traveller
7 review
4.2/10
Posted on Jan 21, 2026
11點退房,一點都不給延遲。住店時歡迎氣氛很到位,離店基本全程黑臉
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