Novotel Milano Malpensa Airport Reviews

The staff were wonderful and treated our large group of 17 people well. All the staff spoke in English and Italian. The hotel is close to the hotel but you have to get a taxi to the airport or to the station to get to central Milan. Overall a very positive stay.

I booked a night stay with my family to rest in between flights, the room was ok but the bed sheets smelled like sweat as if they weren’t changed between guests. All of us struggled to sleep at all because we were itching most of the night. I didn’t expect that for the amount of money I payed for one night:(

Easy stay to go for the airport, very convenient with easy parking.

Surprised upgrade which made my experience a lot better! Highly recommend

Very nice and clean room. Breakfast is amazing

Family getaway; the hotel was clean, nice breakfast and lovely swimming area. We only had breakfast included with our booking but we tried out their dinner option which was quite expensive when looking at the exchange and then also the different variety of food (not much to pick from). We looked forward to “Jazz Friday” and nothing took place which was quite disappointing. The hotel was far from amenities so we stayed indoors most of the time and when we did go out, we spent around €110 on transport to and from 🙄 (Uber rides that were 15-20 mins) We spent a lot of takeaways too but that’s just us being curious on the different foods but also escaping the hotel prices which would of been more. In conclusion, Novotel Milano Malpensa is a nice hotel if you just want to relax and not really go anywhere, bring extra money with you, kick back and relax. Oh yeah, be ready to watch their lovely flat screen smart TV in all Italian and no English audio or subtitles. You’ll be excited to see YouTube but guess what? It’s disconnected, WiFi connection is given with 24 hour access code, after that you ask for another code😅..Enjoy but thanks Novotel!

Horrible experience if you’re arriving late or leaving early in morning

Great location for business travelers, hotel located next to Malpensa airport with shuttle service. Staff always very busy, perhaps due to an exaggerate amount of guests, this sometime not responsive.

It's a good airport hotel. However, there are several elevator buttons that are not working. It seems that the maintenance of the facility is not perfect. There are the same buttons on both sides, so I could using it.

Good to short stay! around 7 min from Airport by shuttle bus.

Clean and good hotel specially for the for early morning flight from Malpensa

The hotel is not far away from Airport and the room is okay. One good point is that it has free parking.

nothung to comment. it is just closed to the airport. so suitable for business traveller .

Good nice hotel slightly far from from airport taxi charge 25 euro, hotel provides shuttle service with 20 euro each way