Best Western Plus Hotels in Carlsbad

Crossing the road is the sea, and going to the beach is a long way. Parking is expensive. There is a place to eat in the lobby, and it is delicious in the evening. It is delicious. very quiet. Still satisfied.

This review is LONG overdue! Paola and team are AH-mazing! We had 18 families stay here for a soccer tournament and the service we received was top notch. From the last minute room changes and meeting room requests, their staff made it happen without complaint. Our team has stayed here 3 times and we have always had a great experience. We will definitely be back. Don't get me started on the location. Talk about prime real estate. I have nothing but great things to say about this hotel and the people that work here. 10/10 experience. If you are looking for a great place to stay for your group, look no further!

We are repeat customers of the Carlsbad Inn Beach Resort. And we will continue to be repeat customers. We not only stay there but we rent their conference room for workshops. It is the total package. Great location -walking distance to great restaurants. Free Coffee and tea at 6:00 AM Friendly knowledgeable front desk service. And to top it off, Corey Isherwood who was our liaison person for workshops continued to make sure everything was on time and ready to go. Corey goes above and beyond to be sure all the details are taken care of. This is a huge relief if you are doing workshops. Like a fine watch that does everything you ask, we don't want anything to change. Too bad we can't give it more stars. Lori and Ellyn

Linen first class Valet first class Front Desk The best location. Love it Neighborhood first class Add two more handi cap parking slots at the rear entry way PLease. We will make this our ”Go To” home in Carlsbad, CA Thank you all in the facility. They know what they are doing and it's well managed.

The rooms are large, clean and comfortable! The breakfast in the morning was amazing! Smoothies, overnight oats, pastries, fresh fruit etc. The pool area was lovely with plenty of seating, blankets if you got chilled and glowing fire places. The balcony had a comfortable couch, pillows and a blanket. Beach concierges set up beach chairs and umbrellas and each room had a beach bag, beach robes and yoga mats!

Booked this property based on experience at other Home2's, but IMO, it fell short of the standards for the brand. The front desk staff were all friendly and helpful, coffee and tea kept stocked, and location great for those going to Legoland. However, the king suite with curtain didn't offer the privacy for one person to sleep and the other to read or do anything besides sit in the dark, as the curtain is translucent and doesn't filter light (see photos). To make it worse, lamplight reflects off the TV screen, doubling the effect. Room doors will either slam loudly or, if one tries to not slam it, will not quite close completely to lock without an extra tug, a safety issue. Biggest disappointment was with the breakfast area, which appears to have staffing and resource management issues (see photos). The hot dishes are not labeled. I thought the pan of white mystery clumps contained fresh cheese curds at first, an unusual offering, but whatever... Then I took a bite...disgusting...imagine what unseasoned boiled earlobes might taste like. I had to ask what it was when I could finally locate someone working in the kitchen. It was supposedly scrambled egg whites, which made a daily appearance the week I was there, along with pork sausages (had to ask about that, too, since I don't eat pork). Gluten-free options are limited to proteins and fruit, with Cheerios in a large dispenser, subject to cross-contamination. Fresh fruit was not wrapped. I saw one guest handle each and every apple before he selected one. Ewww. Each day, there was a shortage of plates (see photo with no plates under or on counter). I was delighted to finally be able to eat on my last day there, when the pre-packaged hot bites included a delicious gluten-free frittata instead of the Jimmy Dean pork breakfast sandwiches which had been the only choice for days before. Will probably stay somewhere else next time.

We had booked 2 rooms at this hotel for a Carlsbad weekend. It was simply the worst hotel we had ever seen. The hotel looks very nice from the outside. It was not what we expected at all. In order to utilize the kitchen facilities and a coffee maker, you had to check them out at the front desk. There really was no breakfast facility as advertised. They said they put some packaged goods on the table by the front door. When we got to the room, it smelled and did not feel clean. We didn't feel that the sheets were clean and looked for bed bugs quite honestly. My girl friend said she would sleep with her clothes on because it felt so dirty. My son and his wife moved three times trying to find a decent room. We tried to move as well. They offered us the first room he was assigned and turned down. When we went to the second room they offered, there were rings from drinks on the kitchen counter and what appeared to be a significant amount of ashes in the bathroom sink. At that point, we went back to registration and they offered to cancel our reservation. The front desk was very accommodating, so we were very happy with their response. They were the best part of our experience. We left and I couldn't get the smell out of my nose for almost an hour. It was a combination of cooking smells and cleaning fluids. The word that we all kept saying was that it needed to be a demo and total rehab. It was probably the worst hotel experience any of us have ever had.

Booked a two night stay here when I was in the San Diego area for work. While the property is aging, I can see that they try to maintain its upkeep pretty well. Unfortunately, there were some issues of concern that made the experience less than amazing. I wasn't expecting an Intercontinental (I've stayed at two ICs this past year) - but being that it is part of the IHG, I was expecting at least decent service. Pros: * The IHG website/app were having issues due to the hack. I finally was able to book a reservation, but called the morning of to confirm. Todd was friendly and efficient, was able to confirm my reservation (booked directly through the hotel), view preferences and noted my late checkout request. * Lili was the front desk agent when I checked in. She was friendly, efficient, knowledgeable. She also was able to notate my late checkout request for 2pm. * I reached out to Lili shortly after checking into my room and noticed what looked like pet hairs (see attached photos) in a corner of the room. She expressed genuine concern after I showed her the photos, and had Yolanda stop by with a vacuum cleaner. * Centrally located to groceries and restaurants (walking distance to Trader Joe's!). * Courtyard view rooms have better noise insulation from the road - a good thing considering that the hotel property fronts a major roadway (Palomar Airport Road). * Rooms have a mini-fridge, which is helpful since most hotels don't offer one. * The hotel's on-site restaurant, Stratus - was open everyday for breakfast/dinner - their buttermilk pancakes are great. Cons: * The pet hair situation led me to wonder what other shortcuts was taken (or not taken) in turning over the room. If you look at the photos, this wasn't a stray pet hair here and there - the amount of hair should've been noticeable if the turnover was just a bit more thorough. * The wireless internet kept cutting out throughout the stay. I'm not sure where the router is, but perhaps the hotel can consider adding a few wireless access points throughout the property, since the signal kept getting dropped. * The walls are thin. I was next to a guy that played his TV on at full blast - it sounded like a concert every night. I could hear vividly his phone conversations (colorful language) too. * Late checkout was inconsistent. Todd noted my request initially over the phone - he said he would be able to offer 1:30pm. Lili upon checkin, confirmed it for 2pm. My card stopped working at 12:30pm when I left to move some of my belongings to my car. I waited behind 3 other guests before I was able to be helped and Veronica asked if I was still checking out at 1pm. I mentioned the later time that Lili offered and even pointed out that had my card still worked, I wouldn't have lost 30 minutes waiting in line and probably would've been able to check out by 1pm. * When I finally managed to get back into my room to remove the rest of my stuff, I went back down to the front desk. Which had four

Budget Motel, obviously run 'on a budget'. Our ground floor room (123) was clean and basic, no frills, just in need of some upgrading and a fridge/coffee maker, etc, etc. This however would then increase the daily rate for the room. We felt safe, the bed was fine, aircon wasn't noisy, shower worked and the towels were adequate. Sure we've stayed in better places, but this was a great price and where we wanted to be (walking distance of 'down town' Carlsbad). No bugs, no problems, front of house staff pleasant enough, decent care free stay of two nights.