Carmel Inn & Suites

Rose at the front desk did a great job in trying to help correct the many problems. First, the carpets were so dirty that my white socks were soiled black from all the dirt. I then made sure I wore shoes constantly. Two, the bed was not made every day, they missed 3 days. On one of those days I found housekeeping and asked them to make it up. Third, every time the television was turned off, the cable signal was lost. Rose came to help us 3 times and then showed me how to reset it. I had to undo a cable in the back of the tv every time for it to reset. Fourth, the pool and part of the property were under construction. This information should have been shared by your website. Finally, The photo online showing a charming continental breakfast area does not reflect the current reality of the situation. A basket was placed outside your door every morning with cereal, milk, yogurt or fruit or orange juice. This was basic and not really appealing after several days.

Budget friendly hotel close to restaurants, shops and the beach. Room was clean with dated furniture in good condition.

When we first came in the room, the decor was quaint and cozy. However the room was very dusty like it was never mopped or cleaned. We even wiped a table filled with dust. The lighting was also very dim. It was also disappointing that there was no body soap and we had to provide our own. The building seems to be outdated especially how thin the walls are that we could hear our upstairs neighbors and our next neighbors very clearly. Had potential, but could be better

Location good for upper part of town for shopping and restaurants. Parking tight but was plentiful.