It was a lovely 11 night stay at this excellent resort, albeit some niggles and some wiggles, our family of 4,thoroughly enjoyed our stay at the Rocha Brava Village Resort!
We stayed in a 2 bedroom apartment initially, which was fine, until the following morning, when the issue of being so close to the car park ,(delivery vans loading/unloading) which the restaurant and the tennis court customers uses, (car doors banging at 7am in car park) became apparent that it is quite noisy and not very peaceful.
We highlighted that to staff reception , and it was resolved as soon as it was possible, and we were moved to another 2 bedroom apartment which was located somewhere peacefully! Thank you "Anna" at reception for the house swap, and luckily there was a house still available!
The staff reception was brilliant in attending and listening to our needs and concerns.
One day, we had issues with some doors sticking( my daughter was locked momentarily), reception immediately arranged for someone to address the issue and was fixed right away! ( we were still at reception, and the maintenance person was already at the room when we got there lol:)
And we also had slow draining shower, and was immediately addressed by the same maintenance gentlemen named "Mario" I believed " who was excellent ! Thank you!
All in all, the ambience and the experience we had was a very lovely holiday at the resort! Will book again and recommend!
