Compatsch, 62/3, Castelrotto, Trentino Alto Adige, 39040, ItalyView Hotel Details
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Como Alpina Dolomites Guest Reviews
4.8/5
Amazing
50 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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Positive reviews(46)
Reviews with photos/video(8)
杰夫 Monza
Superior Room
Stayed in May 2024
Family
10 review
5.0/5
Outstanding
Posted on Jun 25, 2024
The location of the hotel is great. In summer, there is a whole green grassland with a very good view. In winter, there is a comprehensive snow scene. After all, it is a famous ski resort.
The front desk, bar, restaurant and room service staff are all very polite, courteous and make you feel comfortable.
This hotel and this area are worth coming back again and again
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Guest User
Deluxe Chalet Suite
Stayed in Sep 2023
Travel with friends
12 review
5.0/5
Outstanding
Posted on Dec 4, 2023
I was amazed by Alpina
I decided to go to the Dolomites on this trip.
Although it was autumn, it was still very comfortable.
Spending more than 1,000 euros a night, I also got to experience the lifestyle of the rich in Europe and the freedom of integrating into nature.
When I woke up early in the morning, I saw the Alps and felt like I was in a movie and a painting.
This is not Switzerland, not Xinjiang, but the Dolomites in Italy.
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6/20
toyopico
Deluxe Chalet Suite
Stayed in Aug 2023
Couples
82 review
5.0/5
Outstanding
Posted on Nov 26, 2023
The hotel is in a very good location, the breakfast is good, the layout is luxurious, the room is just right, the warmth is enough, the service is good, the hygiene is good, the surrounding customs are invincible, and the local people are simple and cultural
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jeffayc
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Sep 17, 2024
The staff was super friendly and attentive. We went during the shoulder season but the service and amenities were maintained at a very high level. Food was excellent. Great location and a welcoming place to relax after some hard hikes. We hired Alex to help guide us on a mountain e-bike tour. So much fun! Highly recommend.
Response from Property: Thank you so much for your kind review! We're thrilled you enjoyed your stay, our location, and the service. Alex will be happy to hear you loved the e-bike tour! We look forward to welcoming you back soon. Best regards, COMO Alpina Dolomites
greatadventure-er
Stayed in Aug 2024
Couples
4.0/5
Very Good
Posted on Sep 11, 2024
If this is your first time visiting this hotel, you will love it. Beautiful hotel, delicious food and extremely attentive and friendly staff. We've been coming to this hotel in the Fall for the last few years and it has always been a Heaven on Earth experience for us. Under the new ownership, many things have changed and we miss the hotel we knew and loved. The new decor is pretty over the top with blue hues and the dining experience felt not as welcoming and warm. No table linens and less food choices for both breakfast and dinner but still adequate. We still had a good experience, just not the experience we were used to. The rooms are great and remain mostly unchanged. We were bummed to see they got rid of the lit up birch tree wall in the bathrooms but the rest of the room was beautiful and the addition of the complimentary mini bar was a bonus. All in all, we had a wonderful time but miss the decor and ambience before the renovation. The front desk staff, wait staff, valet and other staff were top notch, very friendly, knowledgeable and helpful.
Response from Property: Thank you for your review and loyalty! We're glad you enjoyed the hotel, service, and rooms. We understand the changes in décor and dining may feel different, and we appreciate your feedback. We’ll work to keep improving while maintaining the charm you love. Looking forward to welcoming you back! Best regards, COMO Alpina Dolomites
Scolona1
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Sep 7, 2024
The older I get the higher my bar gets for hotels. We have stayed at some pretty outstanding places but this one was SHEER PERFECTION. The staff, wonderful. The food outstanding and so much of ot. An enormous breakfast buffet and complimentary small lunch Buffet of sandwiches and snacks for after your hikes (loved this!. Our restaurant & room service meals were some of the best meals I have had in my life. Gorgeous & soacious rooms overlooking the Dolomites. The spa area with 4 saunes, indoor outdoor pool and huge gym with everything you could possibly need. Every little small nuance was covered. We ended up canceling our next hotel and booking extra nights here because we did not want to ever leave. Truly a remarkable stay and we will be back. Special love to Anna the absolutely wonderful concierge, the amazing wait staff, both of our 6:00 pm Sauna guides.
6/9
Response from Property: Thank you so much for your incredibly kind review! We're absolutely thrilled to hear that your stay with us was sheer perfection. It’s wonderful to know that everything from our attentive staff, the outstanding meals, and the beautiful views of the Dolomites contributed to such a memorable experience for you. We’ll be sure to pass along your special shout-outs to Anna and the rest of our team, including our dedicated sauna guides. They’ll be delighted to hear how much their service enhanced your stay. It was an absolute pleasure having you as our gues. We can’t wait to welcome you back for another remarkable experience! Best regards, COMO Alpina Dolomites
iaccess
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jul 31, 2024
We had an amazing stay at Alpina Dolomites! Stayed at a terrace room and enjoyed a large terrace with great views of Schlern and Sasso Lungo. Stellar service from the moment we arrived. We arrived pretty late at 9PM and Anna at the front desk made sure to inform the kitchen to expect us for dinner. It was very thoughtful and a great start to our vacation. Luxurious room with a cozy sitting area, desk, amazing bedding (one of the best I've experienced), well-stocked in-room mini bar with many complimentary options - nuts, chips, chocolates, coffee and tea, still and sparkling water - all replenished daily. Large bathroom with shower and tub, double sinks, kept consistently warm and comfortable. Plush robes and slippers are provided. No in-room iron but we requested and was provided immediately for our stay. No AC in the room and we requested for a fan and it was provided as well. During our stay in July, the mountain air was cool and made the room comfortable. Breakfast was amazing - great buffet and we were able to order cappuccino and eggs ala carte. Dinner with our half board was a 4 course meal with 3 menus that we selected from - 1 menu that changed daily and 2 fixed menus that remained unchanged. A salad buffet was also available, with great choices as well. Service in the restaurant was always attentive and exceptional. We absolutely enjoyed our stay at Alpina Dolomites and highly recommend it!!!
Response from Property: Thank you for your wonderful review! We're delighted you enjoyed the terrace room, views, and our attentive service. Your praise for our amenities, including the minibar and dining options, means a lot. We look forward to welcoming you back to COMO Alpina Dolomites soon! Best regards, COMO Alpina Dolomites
danag24
Stayed in Jun 2024
Couples
5.0/5
Outstanding
Posted on Jul 6, 2024
We just left Como Alpina after the most restorative five day vacation. The Seiser Alm is one of the most breathtaking places in the world. We enjoyed hiking, e-biking, and ending the day in the beautiful spa and pool. The food was delicious ious, creative, and vegetarian friendly, with lots of local ingredients. But what really makes this place special is the staff, all of whom were kind, professional, warm, and knowledgeable. We want to especially thank Anna the concierge, Stefano at the Chalet restaurant, and Ivan at the bar. We are already dreaming of returning!
Response from Property: Thank you for your wonderful review! We're thrilled you found your stay at Como Alpina Dolomites restorative and enjoyed the stunning Seiser Alm, our activities, and the COMO Shambhala Spa. We're glad our delicious and creative vegetarian-friendly cuisine delighted you. Your kind words about our staff are greatly appreciated. We look forward to welcoming you back soon! Best regards, COMO Alpina Dolomites
Italian_kilt
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Sep 30, 2024
We spent 3 nights here and had a great time. Hotel is in an excellent location away from the main road so quiet, up the side of the hill with nice views. Lots of hikes from the hotel so you don't have to worry about driving or taking gondolas to other areas. However if you do then there are gondolas just a short walk from the hotel plus a bus stop. Bedroom was spacious, clean, good water pressure. Approx 50 rooms in the hotel would normally be too big for us but with this hotel it didn't feel too big. Spa area was amazing. Lots of different rooms, saunas, steam rooms, relaxation room with water beds, showers, large indoor swimming pool that you can swim to the smaller outdoor heated pool that we really enjoyed. After a long day of hikes it was lovely to be able to use all these facilities. All staff (restaurants, reception, concierge, bell boys etc) excellent, helpful, attentive. Breakfast was great, lots of choice, cooked breakfast menu to select from, plus yoghurts, cereals, fruits, meats, cheeses, breads etc. Great spread. They have three different restaurants in the hotel and all were excellent food and service. If visiting Alpe di Suisi we would definitely stay here again.
Response from Property: Thank you for your kind review! We’re thrilled you enjoyed our peaceful location, with its stunning views and convenient access to hiking trails. It’s great to hear you found your room spacious and clean, and that you loved our spa facilities, especially after a day of hiking. We’re also happy that our team’s service exceeded your expectations. We look forward to welcoming you back to COMO Alpina Dolomites on your next visit to the Alpe di Siusi! Best regards, COMO Alpina Dolomites
Vikki A
Stayed in Aug 2024
Business travellers
5.0/5
Outstanding
Posted on Sep 19, 2024
I stayed here on a business trip for 5 days in August 2024. It was truly beautiful. The hotel is lovely, modern, spacious and has the most beautiful scenery. The rooms were large and the bathroom was modern and very nice. The breakfast was great and the staff were very friendly and welcoming. I would definitely stay here again and hope to bring my family next time. We also did a 10km hike with the hotel recommend tour guide. He was fantastic.
Response from Property: Thank you for your wonderful review! We're delighted you enjoyed your stay, from the spacious rooms and beautiful scenery to the friendly staff and great breakfast. It’s fantastic to hear that the hike with our recommended guide was a highlight as well. We look forward to welcoming you and your family on your next visit! Best regards, COMO Alpina Dolomites
Doug B
Stayed in Aug 2024
Travel with friends
5.0/5
Outstanding
Posted on Sep 9, 2024
We stayed for 3 nights and could of stayed longer. Despite the natural scenery and location being the second to non, the hotel itself is exceptional in all areas including cleanliness, location, views, staff and food. Also the spa and gym facilities are excellent. I would highly recommend taking a e-bike tour around the area with one of their highly trained guides. Totally worth the money, you will see so much more in a short period while getting some great exercise.
Response from Property: Thank you for your wonderful review! We're glad to hear that you had such an enjoyable stay and that you appreciated the natural scenery. We're happy to hear that you had the chance to experience our spa, and e-bike tour as well! We hope to welcome you back soon for an even longer stay! Best regards, COMO Alpina Dolomites
Michael T
Stayed in Aug 2024
Travel with friends
5.0/5
Outstanding
Posted on Sep 3, 2024
top notch place nested in one of the prettiest places in the world. They make venturing through the dolomites easy peasy. There are a lot of great experiences to be had utilizing the hotels weekly agenda, and the spa is amazing. I highly recommend.
Response from Property: Thank you so much for your wonderful review! We're thrilled to hear that you had such a memorable experience at our hotel and enjoyed exploring the breathtaking Dolomites. Your recommendation means the world to us, and we can’t wait to welcome you back for more unforgettable adventures! Best regards, COMO Alpina Dolomites
Seaside44845440942
Stayed in Jul 2024
Couples
3.0/5
Posted on Aug 12, 2024
I think I would have to describe this hotel as a three star hotel in a five star location. I wish I could say more because the staff was really excellent and definitely tried. But despite the fabulous views, everything about the hotel was pretty mediocre. The decor throughout the hotel is fairly unappealing. Who thought it would be a good idea to paint the hallways a hospital-blue color with carpeting to match??!! The lounge areas contained tired-looking blue velvet furniture that perhaps plays better during ski season but looks like it needs a facelift in August. We had a nice terrace room with a large terrace but the only furnishings on the terrace were two single folding chairs with small folding footstools. The bed only contained a bottom fitted sheet with two-sized single comforters. The food at all the restaurants was mediocre at best. Sort of like the kind of food they’d serve at an all-inclusive hotel. In addition (and this may be the case with all the hotels in this region), there is no a/c!! The temps in August are in the high 70s and even though it gets cooler at night, the room never cooled off enough by bedtime to get the temperature to a comfortable sleeping temp. I hate to write a negative review because the staff here was lovely and really tried but I can’t imagine returning (or recommending this hotel to others).
Mommytraveler1
Stayed in Jul 2024
Travel with friends
4.0/5
Very Good
Posted on Aug 5, 2024
Great location (very walkable to the gondola, and can start multiple day hikes right from the front of the hotel) Stunning views Great food options (including one of the best hotel breakfasts anywhere) My only critique is that some of the rooms in the chalet building feel like anyone could randomly walk into from the grassy area outside (which non hotel guests could access). Traveling on my own for this trip, I did feel slightly uncomfortable about that. Also would suggest getting a room that is one level up from the ground floor (you see the gondola station quite front and center otherwise)
Response from Property: Thank you for your review! We’re thrilled to hear that you enjoyed our stunning views, and dining options. We appreciate your feedback regarding the chalet building rooms. Your safety and comfort are our top priorities, and we will look into ways to enhance security and ensure peace of mind for our solo travelers. We hope to welcome you back soon and offer you an even better experience. Best regards, COMO Alpina Dolomites
ashleycharnoff
Stayed in Jul 2024
Couples
5.0/5
Outstanding
Posted on Aug 2, 2024
This was one of the nicest resort hotels that we have ever stayed in! From the help with forgotten medications to the hiking guidance, everything was fantastic and the staff was beyond helpful. Our room was stunning as was the whole property. The location at the top of the gondola made it ideal for hiking. Loved the steam rooms, pool, gym and lobby amenities. Was a great place to relax after the hikes. Hope to return here again and again!
Response from Property: Thank you for your wonderful review! We're thrilled to hear you enjoyed your stay at COMO Alpina Dolomites. It's fantastic that our staff and location made your experience memorable. We look forward to welcoming you back for more relaxing and adventurous stays! Best regards, COMO Alpina Dolomites