Hotel Indigo CARDIFF by IHG Reviews

Response from Property: Thank you so much for your fantastic review!We're delighted to hear you enjoyed our convenient location, unique design, and fresh, clean surroundings. It's also great to know you found the room comfortable and our air conditioning kept you feeling at ease.Thank you for the recommendation — we really appreciate it and hope to welcome you back to Hotel Indigo Cardiff again soon!Kind regards,The Hotel Indigo Cardiff Team

Response from Property: Dear Guest, thank you so much for sharing your experience with us. We’re delighted to hear that our location in the city center suited your plans so well, and that you found the bed comfortable during your stay. It’s also wonderful to know the air conditioning worked great for you—your comfort is always our priority. We truly appreciate your kind words and hope you enjoyed the surrounding area and had a restful stay overall. We look forward to welcoming you back to Hotel Indigo CARDIFF by IHG whenever your travels bring you to the city again.

Response from Property: Dear Guest, thank you so much for your wonderful review. We’re delighted to hear you enjoyed your complimentary upgrade with a free bar and free drinks in the bar at check-in—it's always our pleasure to make your arrival feel extra special. Your kind words mean a lot to us, and we truly look forward to welcoming you back again soon for another great stay.

Response from Property: Dear Guest, thank you so much for your wonderful review. We are delighted to hear you enjoyed our central location, great facilities, and the warm welcome from our staff. Your recommendation and your intention to stay with us again truly mean a lot to our team. We look forward to welcoming you back for another comfortable and memorable stay.

Response from Property: Dear Guest, thank you for your review and for choosing Hotel Indigo CARDIFF by IHG. We’re delighted to hear that you found your room nice and clean, and that our team was friendly and helpful. It’s especially wonderful to know we could assist with your early check-in and that you were able to store your luggage during your stay. We truly appreciate your kind words and look forward to welcoming you back again soon.

Response from Property: Dear Guest, thank you so much for your wonderful review. We are truly delighted to hear you enjoyed our central location, which makes it convenient to explore the area. It’s also great to know that you found the hotel clean and the decor pleasing and comfortable. Your kind words mean a lot to our team and truly motivate us to keep improving every day. We’re grateful for the opportunity to host you and hope to welcome you back again soon for another lovely stay at Hotel Indigo CARDIFF by IHG.

Response from Property: Dear Guest, thank you for sharing your experience with us. We’re glad to hear that you found the location convenient, with several shopping malls nearby. Your feedback is truly valued, and we hope to have the opportunity to welcome you back for a more complete and comfortable stay.

Response from Property: Dear Guest, thank you so much for your kind review and for sharing your experience with us. We are truly happy to hear that you found the room clean and tidy, and that you enjoyed the extremely comfortable bed—plus the peaceful, quiet atmosphere during your stay. We are also glad you appreciated our location, so conveniently close to the city center and just a few minutes’ walk from the castle, making it easy to explore at your own pace. Your positive feedback means a great deal to our team, and we look forward to welcoming you back to Hotel Indigo CARDIFF by IHG for another comfortable stay.

Response from Property: Dear Guest, thank you for sharing your feedback with us. We’re glad to hear that you enjoyed the hotel’s excellent location, and that your room was clean, cozy, and comfortable. We also appreciate your comment about the TV being great for watching the World Cup.At the same time, we’re truly sorry that the front desk initially assigned you a poor room and that you had to change rooms twice, which understandably affected your stay. Your experience is important to us, and we will take your comments seriously to further improve how we handle room assignments and the overall check-in experience.We hope to have the opportunity to welcome you back again for a smoother, more comfortable stay.

Response from Property: Dear Guest, thank you so much for your wonderful review. We’re delighted you enjoyed the modern design, the comfort of your room, and our central city location. It’s also great to hear that our reception team made you feel welcome with their polite and attentive service. We look forward to welcoming you back again at Hotel Indigo CARDIFF by IHG.

Response from Property: Dear Guest, thank you so much for your wonderful review. We’re delighted you loved the stunning rooms and the thoughtful nods to Welsh culture, and that breakfast felt tasty and refreshing without being a buffet. It’s also great to hear you enjoyed the modern, chic style and felt secure despite the arcade location. We truly appreciate you sharing your experience and hope to welcome you back again soon.