NH Collection Palacio Burgos
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NH Collection Palacio Burgos

No. 1 of 4-Star Select Hotels in Castile and Leon
C. Merced, 13, Burgos, Castile and Leon 09002, Spain
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hotel overview picture
Highlights
Delicious breakfast
Pets welcome
Lots to do
Amenities
Sunbathing Area
Sauna
Fitness Room
Private parking
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
All amenities
Property Description
The NH Collection Palacio de Burgos hotel, formerly known as NH Palacio de la Merced, has a fascinating 500-year history and an elegant Gothic, yet modern atmosphere. The hotel enjoys a premium location right by the Arlazón River and the UNESCO-protected Burgos Cathedral. You can also easily walk to the Palacio de Congresos exhibition center and the Museum of Human Evolution. Each one of the 110 spacious rooms enjoys lots of natural light and is decorated with dark wood furniture, a neutral color palette, and finished with parquet floors. Enjoy luxurious touches like our ultra-comfortable mattresses, pillow menus, NH Collection toiletries, and rain-effect showers in each room. NH Collection Palacio de Burgos serves a delicious breakfast that offers a wide variety of options for any taste, including gluten-free and vegetarian alternatives. These come accompanied by fragrant coffees, teas, and freshly squeezed juices. The in-house Rincón de la Merced restaurant prepares delectable Castilian specialties or for something more casual enjoy a light meal and a cocktail at our chic lobby bar. We have prime spaces for functions, including 10 meeting rooms for up to 1000 people, and dedicated events coordinators who will arrange every aspect of your event in minute detail.
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9.1/10
Great
I slept so perfect!;) recommend
All 116 reviews
Surroundings
Airport: Burgos Airport
(7.7 km)
Train: Burgos-Rosa de Lima Railway Station
(8.1 km)
Train: Villaquiran
(31.6 km)
Landmarks: Historic Center of Burgos
(130m)
Landmarks: Arco de Santa María
(130m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

5

Superior Room

2 Single bed or 1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Hair Conditioner
Room Details
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4

Superior Room With View

2 Single bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Hair Conditioner
Room Details
Check Availability
5

Premium Room

2 Single bed or 1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
Hair Conditioner
Room Details
Check Availability

Guest Reviews

9.1/10
Great
116 reviews
  • Cleanliness9.0
  • Amenities8.9
  • Location9.3
  • Service9.1
Average for similar properties in Burgos
Most Mentioned
Review summary
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Location: The hotel is highly praised for its prime location, situated near major attractions like the Cathedral and city center, making it convenient for sightseeing.(based on 4 reviews)
H‍.‍E‍m‍r‍E
August 17, 2025
The location was excellent, within walking distance to everything. The cleaning was acceptable, but the bathroom ceiling had visible mold from an old leak, which did not look very healthy.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 10, 2025
An excellent experience travelling with a dog. She had a bed, bowls and treats. Dinner was excellent and the best breakfast spread I’ve ever had. A really great hotel centrally located near Cathedral and shops. Would definitely recommend and will stay again.
S‍t‍F‍a‍z‍a
June 7, 2025
I slept so perfect!;) recommend
s‍a‍m‍l‍l‍c‍a‍t
June 22, 2025
酒店就在老城對嗎,門口馬路上還可以免費停車。房間中規中矩,前台有歡迎飲料。老城的大教堂是世界文化遺產,相當壯觀
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A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
April 15, 2025
老建築改的酒店,離主要景點都很近,很喜歡這個城市。
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S‍a‍n‍Y‍u‍e‍n
December 1, 2024
地點距離大部份景點很近,酒店房間舒適整潔,工作人員友善熱情。記得不要錯過酒店的早餐,物超所值,極力推薦。
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G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 28, 2024
Las instalaciones, el servicio, la ubicación, todo perfecto
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7‍6‍1‍8‍*‍*‍*‍*
May 9, 2025
性價比還可以
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Services & Amenities

Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking, and Charge, €20.90 (approx. US$24.09) Daily. Reservation not possible
Front desk services
Languages spoken
Food & drink
Health & wellness
Activities
Public areas
Cleaning services
Facilities for children
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
CuisineAmerican, Continental, Gluten-free, Vegan, Vegetarian
StyleA la carte, Buffet
AgeFee
Adult
Buffet:€32.00 (approx. US$36.88) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs, cats
Fee: €35.00 (approx. US$40.34) per pet per night

Service animals
Service animals are allowed on request

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash
Legal information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description

  • Opened: 2002
  • Number of Rooms: 110
Phone:+34-947-479900
Email:reservas@nh-hotels.com
The NH Collection Palacio de Burgos hotel, formerly known as NH Palacio de la Merced, has a fascinating 500-year history and an elegant Gothic, yet modern atmosphere. The hotel enjoys a premium location right by the Arlazón River and the UNESCO-protected Burgos Cathedral. You can also easily walk to the Palacio de Congresos exhibition center and the Museum of Human Evolution. Each one of the 110 spacious rooms enjoys lots of natural light and is decorated with dark wood furniture, a neutral color palette, and finished with parquet floors. Enjoy luxurious touches like our ultra-comfortable mattresses, pillow menus, NH Collection toiletries, and rain-effect showers in each room. NH Collection Palacio de Burgos serves a delicious breakfast that offers a wide variety of options for any taste, including gluten-free and vegetarian alternatives. These come accompanied by fragrant coffees, teas, and freshly squeezed juices. The in-house Rincón de la Merced restaurant prepares delectable Castilian specialties or for something more casual enjoy a light meal and a cocktail at our chic lobby bar. We have prime spaces for functions, including 10 meeting rooms for up to 1000 people, and dedicated events coordinators who will arrange every aspect of your event in minute detail.

Frequently Asked Questions

What landmarks are close to NH Collection Palacio Burgos?

Nearby attractions to NH Collection Palacio Burgos include Historic Center of Burgos, only 130m from your search (straight-line distance) away.

Does NH Collection Palacio Burgos have a swimming pool?

No, NH Collection Palacio Burgos doesn't have a pool.

Does NH Collection Palacio Burgos provide breakfast?

Yes, guests at NH Collection Palacio Burgos can enjoy breakfast during their stay. Breakfast option(s): American, Continental, Gluten-free, Vegan, Vegetarian.

Are pets allowed at NH Collection Palacio Burgos?

Yes, pets are welcome at NH Collection Palacio Burgos, but it is best to call ahead to confirm.

What are the check-in and check-out times at NH Collection Palacio Burgos?

Check-in at NH Collection Palacio Burgos is from 15:00 and check-out is by 12:00.

Which airport is closest to NH Collection Palacio Burgos?

The nearest airport is Burgos Airport, just about 14 mins from hotel by car (7.7 km) away.

How much does it cost to stay at NH Collection Palacio Burgos?

Prices at NH Collection Palacio Burgos may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

About This Property

Nearest AirportBurgos Airport
Distance to Airport7.66KM
Nearest Train StationBurgos-Rosa de Lima Railway Station
Distance to Train Station8.06KM
Average Price FromUSD157
Hotel Star Rating4