Hotel la Roccia

We had a really lovely stay at Hotel La Roccia and, overall, it is a wonderful place to visit. The hotel is beautiful, and the service was exceptional. Arianna and Gabriele were absolutely fantastic—they went above and beyond to make our stay memorable with their local recommendations, knowledge of the area, and genuine warmth. Nothing was ever too much trouble. The only reason I’m not giving a perfect review is because of our experience around the sunbed area. On our first day, we were given a spot by the pool but were later asked to move from it, which was confusing. Later in our stay, after our chairs were taken, we moved to what we genuinely believed were unused sunbeds. Another guest immediately challenged us and angrily messaged someone on her phone. Shortly afterwards, six young Italian men arrived. When I politely apologised and explained that we thought the sunbeds were free and that we were were happy to move, one of them replied in a threatening tone, “Don’t worry, we won’t do anything this time.” As a woman, hearing that while surrounded by a group of young men was unsettling. Although nothing further happened, it made us feel anxious whenever we used the pool area. A couple of days later, we also overheard the same group calling us disparaging names in Italian, which made us feel very unwelcome. I want to stress that none of this reflects on the hotel staff, who were consistently kind, professional and accommodating throughout our stay. Arianna and Gabriele are a real credit to Hotel La Roccia. I do think the hotel should ensure that all guests feel equally welcome to use the shared facilities and that no group is allowed to make others feel intimidated or as though they are trespassing in an unofficially reserved area. We would genuinely love to return because the hotel and its staff are outstanding. However, we would have to think twice if this situation with these guests were allowed to continue, as it unfortunately overshadowed what would otherwise have been a perfect holiday.

This is a truly wonderful hotel. Situated at the edge of Castro marina it overlooks the main swimming area of the bay. The staff are amazing, helpful and friendly. They make you feel so welcome. The hotel has a modern cool and crisp white and blue decor, the upper rooms have balconies overlooking the bay, the lower suits are exceptional with terraces onto the hotel’s Lido. Everything you need is in the hotel, a lovely restaurant and bar. And of course exceptionally clean. Guests have access to free umbrellas and sunbeds in front of the hotel. The public can access the wider lido, which creates a great buzz without being too busy. Castro is a wonderful seaside town, a great place for exploring the surrounding coastline of coves and swimming spots. La Roccia is the perfect base for this, an oasis of cool and calm among the wider holiday makers and with amazing Italian hospitality. We’ll be going back and highly recommend as a destination hotel.

The rooms are sparsely furnished with dated hand painted bed frames. The balcony view is outstanding. Reception is not 24 hours. The lift did not work and as a disabled traveler with mobility issues I found the hotel difficult to navigate - so much so that we had to cut short our planned stay of a week and depart the day after arrival. The staff were very good about it and did not charge a cancellation fee. There were roadworks outside the hotel that made car access perilous. The area has steep climbs, no bus and no taxi service. Unless you are fully mobile and fit, Castro is not a good place to visit

Awesome little hotel, perfect location, very big negronis.

I booked this hotel loving the majority of photos they have online of their rooms. BEWARE…only 5 rooms are renovated and modern suites- the rest of the hotel is very out dated, chipped paint, old furniture, and terrible bathrooms in need of renovation. There is often no staff around for any assistance. Location is great- right on the water but that is it. Town is sweet and not touristy. Small and quaint and a good point to visit neighbouring beaches and towns. A major disappointment if you aren’t in one of the 5 suites. The suites are the only way to go with private balconies overlooking the sea.

location is excellent and the rooms are beautiful but it is under staffed and a little disorganized.

That cute room on the 1st floor we saw online was definitely not our room. Ours had broken A/Cs, baths that weren't clean, uncomfortable beds and they didn't make the second bed up. When we asked to change rooms they said they were fully booked. They left the reservation book open when they left the property at 9pm and we saw several rooms open. We guessed that they hadn't been cleaned and that they didnt have daily service. When we called the emergency number upon noticing that they never made up our second bed, it was our waitress from dinner that brought the sheet. I get that it wasn't terribly expensive but this hotel has the most prime spot on the water in Castro. They opened, and charged for their beach club, but then didnt send any waitstaff to help those who paid to have a lounge. It was shoulder season granted, but it you are going to charge everyone as if it was mid summer than maybe see if they could use some water, I don't know. They need to do better. Such an opportunity here.

Loved the ocean view room . It was chic and clean. This place has so much potential but the breakfast was below average and the customer service could be better. We had to contact ******* directly and we find ******* is more helpful than the hotel staffs.

We loved this hotel. The staff are all helpful. Rooms are clean and cleaned every day. Food was simple but good. Beautiful views over the marina. Swim in the sea straight from the terrace. Great to laze in the ocean. Parking is tricky but not impossible.