"Located in the city centre, it allows you to walk to Castro. The spa and swimming pool are very pleasant. When the room was nothing to say: everything was clean. Quality breakfast"

"Beautiful, charming, quiet, peaceful and charming staff.. We stayed for 3 days and lived the place. Food is good, if limited, and the same with the facilities... Comfy bed and beautiful spot. Charming and very helpful staff.."

"Well located hotel, poorly maintained, there is no good temperature control in the rooms and they also have very noisy ventilation equipment. The associated restaurants have very little variety of dishes."

"All excellent hotel service as well as restaurant and reception clean and very comfortable room rich and fresh breakfast,personal careful when consulting about tours or places to know was really pleasant to reach this hotel "

"My family and I stayed in a room on the third floor. It had an excellent view, attentive service, and great care. Every detail is evident in every corner. The common area on the first floor is beautiful, with comfortable sofas and lovely decor, and is also very well heated. The breakfast buffet is very varied and plentiful; you can see the owner's concern. The bed is very comfortable; you sleep very well and it's very quiet. Our next trip to Castro will be a very nice stay, with an excellent price-quality ratio. Our next trip to Castro will be back at Alma Chilota. You can see their concern for the well-being and comfort of their guests. For us, it's a 5-star hostel. It has parking, and the city center and the handicraft market are within walking distance."

"I had read about Tierra Chiloe in a Conde Nast Article making the affirmation that it must be one of the coolest hotels in Chile. After going i really understood why!, Chiloe is an off the beaten track destination known mostly by chileans and birdwatchers, hopefully this will change since it is an amazing little island full of nature, history and local culture. This hotel is the perfect base to explore this unique island and i loved the architecture / decoration both things Tierra stands out for, its set on a peninsula overlooking a vast wetland coast a super romantic chill setting for a couple getaway and its hands down a foodie paradise, we were lucky to be able to visit the hotels orchard with the Chef who explained the diversity and abundance of local ingredients and for dinner one of the nights they did a Curanto a typical preparation from Chiloe with musicians outside in the hotels garden. Rooms are super cozy and have amazing views, the living room and dining room areas are spacious and you can really appreciate how well designed this hotel is and the detailed woodwork inspired by the typical island constructions. The excursions are varied and they even have a lovely boat for visiting different islands, do kayak and stand up paddle, there are e-bikes and horse riding. I saw austral dolphins right by the hotels dock while doing SUP!, and the day we went out on the boat after arriving from visitina a Unesco Church they had set up a delicious lunch on board. We also decided to go all out on this trip and we booked the hydroplane flight which was perfect to see the island of Chiloe from a different perspective and it arrived to pick us up right at the hotels dock!. Finally i need to share that when you come back from your activities the Spa is really out of this world with a very chic design, an indoor and outdoor pool, saunas, wonderful massages and the view from the infinity pool overlooking the wetlands is fantastic. Every day in the evening one of the waiters would appear while we were enjoying some reading and the views in the lobby area and offer a different appetizer with the cocktail of the day, once you tried them it was impossible to refuse the urge to see what the bartender and chef had created. I must also point out that i was really impressed by the kindness of the staff and the overall experience!. I absolutely recommend this hotel and would go back, it was a perfect relaxing romantic getaway and their signature gastronomy really surprised me and exceeded all of my expectations. A warm thank you to all the Tierra Chiloe team that made our trip super special!"

"If you have a reservation at this hotel, cancel it! If you have already paid, demand a refund! If you are considering this hotel as an option for your stay in Castro, look for another place to stay! I am a frequent traveler for professional and personal reasons. I spend three-quarters of my year away from home. And I can say that in this hotel I had the worst experience of my life as a guest! And all because, after arriving at midnight the day before, I was 10 minutes past the checkout time. Literally, the woman in charge of cleaning the hotel - and one of her sons, who must be a minor and I don't know if he can legally be working in this place - pushed me out of the hotel. I hope this message is read by the owners and managers of the hotel: that woman is NOT in a position to attend to anyone; She does NOT have the capacity OR the willingness to attend to people and work in a space of hospitality. These people CANNOT be working in this place."

"Great location and ambience, nice rooms (pay for sea view, it is worth it), good tempetature and water pressure, incredible breakfast and service. No restaurant (too small operation), but well set cafeteria and bar. By far, the best artisan crafts shop in town."

"I love this place, not only because the bay holds a profusion of bird life, but because the place is so peaceful. The people who work here are remarkably nice and friendly. The food is delicious--easily some of the best dinners I had in the 2 weeks I spent in Chile--and generously portioned. The rooms are wonderful--huge windows looking out onto a lawn and out over the bay. Sunrises are gorgeous. Sunsets even moreso. I've now stayed here twice for 5 nights each time and if work brings me back to Chiloe I will stay here again. February is the perfect time, but I would like to com in December when it would be even more peaceful."