Novotel Goa Dona Sylvia Resort

This is a proper 5 star property. They know how to treat their guests. They decorated the room, and arranged a surprise, everything was special. There was a small blunder, but they made up for it, and sorted everything out, a perfect 5 star experience. Also the attached beach by the hotel… is a different sensory experience to wake up to. Very polite and professional staff, and courteous service. Well done, and thank you

Excellent location. Chalets well spread out. Beach a few minutes away almost as an extension of the hotel. Excellent bars & restaurants with good live bands a few minutes away. Would definitely visit again.

Really badly run hotel, At first they could not find my booking then they checked me out when I clearly stated I had a second booking, my keys got deactivated had to wait outside for nearly 20 mins before they sent new ones, breakfast is horribly bad with flies all over the pastries, croissants hard as a rock even the Executive Chef had to come and prepare 2 basic fried eggs sunny side up soft on top as the other staff could only deliver half cooked eggs simply not good enough I would not recommend this hotel

Novotel hotel management should renovate rooms as soon as possible, it’s looking very old , I think they haven’t change their interior from last 20-25 years, running their hotel with same old interior,Rooms doesn’t give feel of Five star property. Rooms & Toilets - 1/5 Location - 5/5 Breakfast - 5/5 Swimming Pool - 5/5 Lunch & Dinner - 3/5 Staff & Service - 3/5