First off, as other reviews mentioned, the lobby guard was very friendly and opened the door for us. The breakfast was decent, and the facilities were cleaner than I expected. However, this price point just doesn't feel right for a hotel in Southeast Asia, LOL. One thing that was disappointing was that the shower drain was clogged. Even after just one person showered, the water overflowed, and since there's no threshold in the bathroom, it almost flooded the bedroom/entrance area. When the second person showered, they had to turn the water off periodically. I wondered why it was clogged, and then I saw that after the first shower, the shower filter was about a third full of hair/gunk. I specifically chose this place because other hotels had reviews about hair in the drain, but this one didn't. Turns out, it was even worse here. At this level, they must be getting a lot of complaints, especially for a 5-star hotel. This should be a mandatory cleaning item every time, but it wasn't cleaned. It was astonishing that a manager had to come the next morning and clean it with a toothbrush.
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