Canberry Hotel

The service was okay. Place is convenient and near to malls, restaurants and fastfoods.

Very Clean Room

Worth the price

niceeee

Very nice hotel, conveniently located. Quiet and comfy. I wish they had an option for smaller pillows. I prefer a thin pillow rather than a very large thick one. Overall the room was perfect for our short stay.

We went to Cebu for a few days and decided to stay here since the location is near almost everything that we need and the rate is cheaper compared to other hotels nearby. Here are my thoughts: 1. Originally, we booked a Deluxe Room (one queen bed and one single bed) via phone a week prior our arrival. The Receptionist told us that the room can hold three guests since they don't have a room with three beds. 2. When we arrived, I was surprised to see how small the room was. The beds can definitely fit three adults / persons but the room itself is quite cramped for three people with luggages. You can't even walk around the room without bumping to each other or bumping to the furniture. 3. I went to the Reception Area and requested if we can have three single beds instead. In my head, I imagined that with three single beds, we could have more space and navigate a little freely. 4. Arrived back the hotel around 8ish (after having dinner) and was disappointed that our room was not arranged how we requested several hours ago. 5. Went back to the Reception Area and explained what has transpired. It was a good thing that the staff there were polite that kept me from making a scene. 6. I explained (again) that the reason why we're requesting for three single beds because the size of the room doesn't suffice three adults. Receptionist apologized and ALSO agreed that the room was too tiny for us. I almost laughed because when we checked in, I explained to them that we were three guests. They even asked for a 500php fee for the additional person. Why didn't they tell us from the start that the room was not equipped to accommodate three guests? 7. I requested for a bigger room (Family Room) which only costs 100php more than our original room. Luckily, there was an available room the following day until we leave Cebu. 8. Family Room was definitely spacious. It has a one queen sized bed and a sofa bed. The room was adequately clean but there are some evidence of worn out furniture and old sheets (clean but minimal stains). Fortunately, the bathroom was clean and the towels were relatively new. 9. We requested to "Make Up Room" the next day since will be out the whole day that time. When we got back, again, felt really frustrated because the room was still unkempt and the trash weren't taken out. Needed to call the Reception Area again. 10. They provide free WiFi but they will just give you a piece of paper with the code. And the code is only good for one gadget for two days. If you have like five gadets, you need to ask five vouchers. Since we were at the 4th floor, for some reason, the internet gets disconnected from time to time. 11. They don't offer free water daily. I suggest that you stock up your room with water. 12. Aircon is old. It can cool the room partially because it's just a window type zircon which I think is just less than 1 horsepower. It's manual. 13. No trash bin inside the room. You need to go to that bathro

The staff are good and friendly