MainStay Suites Denver Tech Center

Only hotel I book since I moved to Colorado love all the managers and cleaning staff everyone is friendly and very welcoming

Kinda dirty service was decent

The building looked very nice on the outside but the inside smelled gross, the cabinets in the room were falling apart, and worst of all, the room was crawling with bugs! We reported this to the front desk and they acknowledged an infestation and that they'd had an exterminator there the last few weeks. They asked hadn't we been informed at check-in? We were amazed! We would never have checked in had we been told! Thankfully they said they'd issue a refund and let us leave, but it has yet to appear on our card 4 days later.

The hotel was so dirty. Trash in the halls. My room had So Many cockroaches and other bugs. It was disgusting. Outside of South America and the South Pacific, I've never had a hotel with so many insects running throughout the room, the kitchen, and so many in the bathroom.

When we got to our room, there were visible bugs on the counter and floor. Then, we noticed a bug in between the sheets in the bed. They were large bugs, and the bug on the bed was a Boxelder bug. When we returned to the desk, the front counter gal was kind and apologetic and informed us she would advocate for a refund.

Insect infestation in rooms. Noticeable smoke from cigarettes. Room was dirty. Broken cabinets. broken down appliances. Stained and soiled furniture Leaking facets in bathroom. I was notified at check in that housekeeping was not available and if I wanted anything I would have to get it from the front desk.

Overall, this was a decent 4-week stay given the price. The staff was pleasant and helpful. The location was good and the neighborhood was fine. The housekeepers were diligent and responsive, as was the maintenance staff. Unfortunately, the dishwasher in my room never worked despite my notifying maintenance during my first week. The room itself was OK with a nice bathroom and a comfortable bed. The only other negative was noise. Thankfully, despite a lot of dogs in the property, there wasn't a problem with barking. But the room above mine held a large dog who loved to chew on and play with a heavy bone that bounced off the floor regularly. I woke up several times each night when that happened. Otherwise, not a bad place to stay.

The property was well kept, clean and useful. The staff was more than accommodating, especially as my stay extended day after day after day… By the time I left I felt like part of their little hotel community. A truly genuine stay at a truly genuine hotel. Thanks!

The staff was excellent! Especially Keenan ( spelling?). He was extremely helpful and professional.