Ascott Properties in Central Jakarta

The hotel is very centrally located. You feel safe, everything is very clean, and the service is good! There were no problems!

The location is a big plus. Set right in the heart of the city, next to Grand Indonesia and Thamrin City Mall, it’s extremely convenient, especially for anyone who enjoys shopping or wants everything within walking distance. Arrival was pleasant, with a warm welcome from the staff. They were very helpful and consistently courteous, with special attention shown to senior citizens, which was appreciated. We booked a two bedroom apartment, which was very spacious and practical. The unit is well equipped for longer stays, with a washing machine, water dispenser, microwave, and a full set of kitchen utensils, making it easy to manage daily routines. The decor, however, feels a bit dated, and I did notice a slight odour, likely from furniture that could use a deeper clean. The bedding was acceptable. The mattress was comfortable enough, but the pillows were too soft for my liking and didn’t provide much support. The bathroom experience was much better. The shower was excellent with good water pressure and reliable hot water. Toiletries were complete and pleasantly scented, with a spa like aromatherapy feel. One downside was the bath towel, which felt worn out and unusually small, closer to the size of a bath mat than a proper towel. Breakfast was decent but not extensive. It covered the basics and was sufficient, though nothing particularly memorable. Overall, Ascott Jakarta works well for longer stays with family, mainly due to its spacious apartments and unbeatable central location. With some updates to furnishings and linens, the stay could be significantly improved.