Ashley Tugu Tani Menteng

Ashley Tugu Tani Menteng Reviews

Ashley Tugu Tani Menteng

Jl. K.H. Wahid Hasyim No.4A, RT.7/RW.7, Kb. Sirih, Kec. Menteng, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10350, Menteng, Central Jakarta, Jakarta, Special Capital Region of Jakarta, 10340, IndonesiaView Hotel Details
Ashley Tugu Tani Menteng
Ashley Tugu Tani MentengAshley Tugu Tani MentengAshley Tugu Tani Menteng
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Ashley Tugu Tani Menteng Guest Reviews

9.3/10
Great
61 review
Verified reviews
Location9.2
Amenities9.1
Service9.2
Cleanliness9.6
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All reviews(61)
Positive reviews(61)
Reviews with photos/video(22)
Awesome rooms(17)
Clean and tidy(14)
Awesome amenities(11)
Friendly staff(10)
Great location(9)
Well designed(6)
Guest User
Superior Queen Room
Stayed in Mar 2025
Business travellers
3 review
10.0/10
Outstanding
Posted on Apr 13, 2025
I like this hotel very much, the staff is great, the facilities are complete and they are all free!
Response from Property: Dear Valued Guest,Thank you for taking the time to share your stay experience at Ashley Tugu Tani Menteng!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We would like to share your happiness with our team as we take pride in providing good service and hospitality. Also, we do hope that your comprehensive feedback can be an oasis for those who would like to find a sanctuary place during their time in Jakarta, we cannot wait to see another traveler share the same story as you have had experienced with us.We thank you again for your valued patronage and look forward to welcoming you back to our hotel.Yours sincerely,Levie Raymon MichaelHotel Manager
Isca
Family Loft Room
Stayed in Jan 2025
Family
29 review
9.5/10
Amazing
Posted on Feb 7, 2025
I booked a family loft unit which was awesome for my family especially for the kids. This hotel unit provide kids amenities, PlayStation and the room decoration is superb. The hotel staff were very friendly and helpful. We enjoyed staying here!
Response from Property: Dear Isca,Thank you for taking the time to share your stay experience at Ashley Tugu Tani Menteng!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We would like to share your happiness with our team as we take pride in providing good service and hospitality. Also, we do hope that your comprehensive feedback can be an oasis for those who would like to find a sanctuary place during their time in Jakarta, we cannot wait to see another traveler share the same story as you have had experienced with us.We thank you again for your valued patronage and look forward to welcoming you back to our hotel.Yours sincerely,Levie Raymon MichaelHotel Manager
RAminudin
Family Room
Stayed in Oct 2024
Travel with friends
5 review
9.0/10
Great
Posted on Nov 27, 2024
The decor of the hotel is very fresh, modern, and aesthetically appealing. You can take pictures at every spots and corners. The staff service are excellent. The breakfast is decent, enough options to fill you. The bed are comfortable and I love the fact that they have laundry room. That is the main plus point for us. We did not try the other amenities like the gym and tennis court but they do look very well-maintained. On the other hand, just tiny little things, it would be great if the hotel provide hangers for the guests. It’s a bit challenging without it. Love our cute room as well.
Response from Property: Dear RAminudin,Thank you for taking the time to share your stay experience at Ashley Tugu Tani Menteng!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We are delighted to hear that you enjoyed the fresh and modern décor of the hotel—it’s wonderful to know that it added to the overall aesthetic charm and provided picture-perfect moments at every corner. Your kind words about the excellent service from our staff truly mean a lot to us, and we’ll be sure to share your praise with the team.We’re also glad to hear that you found our breakfast satisfying, appreciated the comfort of the bed, and valued the convenience of our laundry room—your recognition of it as a highlight makes us smile. It’s wonderful to hear your impression of the well-maintained gym and tennis court facilities, even though you didn’t get to use them during your stay.Thank you as well for your constructive feedback regarding the provision of hangers. We understand how this could have made your stay even more convenient, and we will certainly consider this point as we continue to enhance the comfort of our guests.We thank you again for your valued patronage and look forward to welcoming you back to our hotel.Yours sincerely,Levie Raymon MichaelHotel Manager
FAUZAN IBNU JAM JAM
Family Room
Stayed in Dec 2024
Travel with friends
22 review
8.0/10
Very Good
Posted on Jan 18, 2025
Tenis court is available! Clean and great location hotel.
Response from Property: Dear FAUZAN IBNU JAM JAM,Thank you for taking the time to share your stay experience at Ashley Tugu Tani Menteng!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We would like to share your happiness with our team as we take pride in providing good service and hospitality.We thank you again for your valued patronage and look forward to welcoming you back to our hotel.Yours sincerely,Levie Raymon MichaelHotel Manager
Guest User
Deluxe Twin Room
Stayed in Aug 2024
Travel with friends
1 review
9.0/10
Great
Posted on Sep 18, 2024
Thanks for simple decor I really enjoyed staying at this hotel, the design of the hotel is quite good with a London theme, the rooms are quite clean, there is no view on the sixth floor and there is not much of a menu for breakfast but it's okay, quite satisfied, thank you for your service🫶🏻
Response from Property: Dear Valued Guest,Thank you for taking the time to share your stay experience at Ashley Tugu Tani Menteng!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We would like to share your happiness with our team as we take pride in providing good service and hospitality.We have heard your feedback about our room in 6th floor and certainly have taken it into our system so that whenever you come back to stay with us, our Front Office team can give you the best room available. Please reach our Front Office for the surprise!In regard to breakfast, we strive to prepare the best outcome for our guest and we do apologize if it did not meet your expectation at the first place. Certainly, this is a good point for us to improve further.We thank you again for your valued patronage and look forward to welcoming you back to our hotel.Yours sincerely,Levie Raymon MichaelHotel Manager
NAFIS NIZAM
Superior Twin Room
Stayed in Dec 2024
Travel with friends
4 review
10.0/10
Outstanding
Posted on Feb 19, 2025
Very aesthetic
Response from Property: Dear Our Valued Guest,Warm Greetings from Ashley Tugu Tani Menteng!Thank you for taking the time to share your experience staying at Ashley Tugu Tani Menteng!It is an honor for our team to be able to provide the best quality of service and facilities for you.Once again we thank you for your trust in our Hotel and we look forward to welcoming you in the future.Warm Greetings,Hary SusilaOperation Manager
Siti
Skyline View Queen
Stayed in Jan 2025
Solo travellers
1 review
9.5/10
Amazing
Posted on Mar 3, 2025
So sorry i forgot the staff names 😅 its been almost a month!! But the front desk /reception staff was very helpful during my stay. Was it Sebastian and another male staff...offered to help me with my heavy shopping bags/luggage, morning call for an early flight and greeting guests happily even when I checked in at almost 10pm. Beds were comfy, had a good night rest, clean, with ample and sufficient amenities. Room was cold, perfect. tv offered youtube so that was my entertainment during my stay. Everything was very thematical, instagram worthy and definitely recommended! Tried out their laundry room, my clothes smell great and a good way to clear laundry before flying home. Thank you and keep it up!
Response from Property: Dear Our Valued Guest,Warm Greetings from Ashley Tugu Tani Menteng!Thank you for taking the time to share your experience staying at Ashley Tugu Tani Menteng!It is an honor for our team to be able to provide the best quality of service and facilities for you.Once again we thank you for your trust in our Hotel and we look forward to welcoming you in the future.Warm Greetings,Hary SusilaOperation Manager
Pumpkinspice
Superior Twin Room
Stayed in Aug 2024
Family
9 review
10.0/10
Outstanding
Posted on Oct 26, 2024
Aesthetic hotel and well designed! The room was clean
Response from Property: Dear Pumpkinspice,Thank you for taking the time to share your stay experience at Ashley Tugu Tani Menteng!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We would like to share your happiness with our team as we take pride in providing good service and hospitality. Also, we do hope that your comprehensive feedback can be an oasis for those who would like to find a sanctuary place during their time in Jakarta, we cannot wait to see another traveler share the same story as you have had experienced with us.We thank you again for your valued patronage and look forward to welcoming you back to our hotel.Yours sincerely,Levie Raymon MichaelHotel Manager
Guest User
Superior Twin Room
Stayed in Dec 2024
Solo travellers
49 review
8.0/10
Very Good
Posted on Jan 11, 2025
I think if they have the room without breakfast is better for us it was really worse the omelet was done with bad oil ,the salad selection is nothing the coffee is water the sweet selection is only 2 kind and they are no delicious and looks old , The gym is very small and only tradmeal and bicycle and some weight
Response from Property: Dear Valued Guest,Thank you for taking the time to share your stay experience at Ashley Tugu Tani Menteng!We sincerely regret to hear that certain aspects of your stay did not meet your expectations, particularly regarding the breakfast and gym facilities. Please accept our heartfelt apologies for the disappointing experience.Your comments about the breakfast are invaluable, and we are deeply sorry that the quality of the food and variety fell short. Rest assured, your feedback has been shared with our culinary team, and we will review our breakfast options and preparation methods to address these concerns. It is our goal to provide fresh, enjoyable, and diverse selections for all our guests, and we will strive to improve in this area.Regarding the gym, we appreciate your insights about its size and equipment. While we aim to provide a space for basic fitness routines, we understand your perspective and will evaluate possibilities for expanding or enhancing the facility in the future.We thank you again for your valued patronage and look forward to welcoming you back to our hotel.Yours sincerely,Levie Raymon MichaelHotel Manager
Anonymous User
Superior Queen Room
Stayed in Apr 2024
Couples
2 review
10.0/10
Outstanding
Posted on Jul 22, 2024
Overall, I had a great experience with the Ashley Tugu Tani, staff was incredibly helpful, and the amenities were great. The room was wonderful, clean, and perfect.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your stay experience at Ashley Tugu Tani Menteng!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We would like to share your happiness with our team as we take pride in providing good service and hospitality.Also, we do hope that your comprehensive feedback can be an oasis for those who would like to find a sanctuary place during their time in Jakarta, we cannot wait to see another traveler share the same story as you have had experienced with us.We thank you again for your valued patronage and look forward to welcoming you back to our hotel.Yours sincerely,Levie Raymon MichaelHotel Manager
Bagus
Superior Twin Room
Stayed in Apr 2024
Travel with friends
42 review
10.0/10
Outstanding
Posted on May 25, 2024
Hotel is not too big but all facilities is there, and we got 1 hour free tennis court.
Response from Property: Dear Bagus,Thank you for taking the time to share your stay experience at Ashley Tugu Tani Menteng!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We would like to share your happiness with our team as we take pride in providing good service and hospitality.We thank you again for your valued patronage and look forward to welcoming you back to our hotel.Yours sincerely,Levie Raymon MichaelHotel Manager
Guest User
Superior Queen Room
Stayed in Sep 2024
Solo travellers
4 review
8.5/10
Very Good
Posted on Oct 27, 2024
New hotel, not far away from Gambir. Nice but small pool. Breakfast is average, and a hotel without a refrigerator in the room is not a four star hotel by definicion
Response from Property: Dear Valued Guest,Thank you for taking the time to share your stay experience at Ashley Tugu Tani Menteng!We are pleased to hear that you found our location convenient, being close to Gambir, and appreciated aspects of our hotel such as its newness and the pool, even though it is smaller in size.However, we sincerely regret that certain aspects of your stay did not meet your expectations. We understand your concerns regarding the average breakfast and the absence of a refrigerator in the room. However, we would like to inform you that all rooms in Ashley Tugu Tani have been equipped with new refrigerator to enhance guest experience. Nonetheless, Your feedback is invaluable, and we will review these points with our team to explore opportunities for improvement, ensuring that we provide facilities and services that align with our guests’ expectations for a four-star experience.Thank you for your constructive comments, as they help us grow and enhance the quality of our offerings. We hope to have the chance to welcome you back in the future and provide you with a more enjoyable stay.Yours sincerely,Levie Raymon MichaelHotel Manager
Guest User
Superior Queen Room
Stayed in Apr 2024
Business travellers
4 review
10.0/10
Outstanding
Posted on May 9, 2024
Professional & friendly staffs Great breakfast Comfortable room
Response from Property: Dear Valued Guest,Thank you for taking the time to share your stay experience at Ashley Tugu Tani Menteng!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We would like to share your happiness with our team as we take pride in providing good service and hospitality.We thank you again for your valued patronage and look forward to welcoming you back to our hotel.Yours sincerely,Levie Raymon MichaelHotel Manager
yl2337
Family Room
Stayed in Dec 2024
Family
21 review
10.0/10
Outstanding
Posted on Jan 20, 2025
Awesome location, within 5 mins walk to Gondangdia Station
Response from Property: Dear yl2337,Thank you for taking the time to share your stay experience at Ashley Tugu Tani Menteng!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We would like to share your happiness with our team as we take pride in providing good service and hospitality.We thank you again for your valued patronage and look forward to welcoming you back to our hotel.Yours sincerely,Levie Raymon MichaelHotel Manager
JazzSingh
Deluxe Queen Room
Stayed in Dec 2024
Family
7 review
10.0/10
Outstanding
Posted on Feb 6, 2025
Clean and neat room. Delicious breakfast. Hotelbis amazing.
Response from Property: Dear JazzSingh,Thank you for taking the time to share your stay experience at Ashley Tugu Tani Menteng!It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home!We would like to share your happiness with our team as we take pride in providing good service and hospitality. Also, we do hope that your comprehensive feedback can be an oasis for those who would like to find a sanctuary place during their time in Jakarta, we cannot wait to see another traveler share the same story as you have had experienced with us.We thank you again for your valued patronage and look forward to welcoming you back to our hotel.Yours sincerely,Levie Raymon MichaelHotel Manager